Went to see a car listed on CarGurus for 7995, I liked it and confirmed the price as "$8000" with a…read moresalesperson. The next day I went back to start the purchase process. I returned the third day having obtained insurance and other records. When I arrived the female manager told me they were "giving" me the extended warranty. When I read the contracts there was a line item for $2,000 for the extended warranty and the price of the vehicle was now $10,800 making my $7,995 car $12,800. I said "who asked for the extended warranty?" She told me "The finance company requires it because it's an older vehicle, and they find that when people are paying for repairs, they don't make payments" I said "Ok that's the most absurd thing I've ever heard, but let's table that for the moment, let's move to the price". They looked confused, they said "the price was $11,500 we knocked it down to $10,800 for you" They showed me on online listing for $11,500. I pointed to the salesman who I had seen 2 days earlier and confirmed the price with and he looked like a deer in the headlights and kept his head down mostly. I went outside to clear my head. I went into my email and found the actual listing for $7995. Then I called the finance company who told me that they would not require someone to purchase an extended warranty. I put the finance company on speakerphone and went back into the dealership. "The manager went into the bosses glass walled office for 2 seconds and came back out and said to me "Oh, you're right they don't require the extended warranty on THAT vehicle". I said "no, no.... They don't require it on ANY vehicle so let's not do that". Then I pulled up the actual listing on my phone for $7,995 and presented that. I really needed the vehicle or else I would have just walked out in the first 2 minutes. Finally, they removed the $2000 extended warranty and changed the price back to $7,995. I'd say if you wanna buy a car here, just be careful and don't let them bully you. If you want to buy a car there, let me know and I'll go with you. This place is why car lots will soon be a thing of the past and online models like Carvana, and Carmax, along with independent car brokers will be the norm sooner rather than later. One star here is ok, because I do like the car. The front headlight is out which they offered to fix, but, how do you sell a car with a headlight out ? Whacky stuff. At the end of the day I got what I wanted. Here's the thing though, which they will never understand unfortunately, I brought someone with me that day, who is looking to purchase a used car for their 16 year old son. When we walked in, he picked up a business card, when All this was going down, he put the business card back!! See, if you just operate honestly, your business will grow, when you don't, it shrinks... that's just the facts. They effectively turned 2 repeat customers into 0 repeat customers in one hour. I hope someone there learns this lesson at some point. Also, if you just put the price of the car on the vehicle while it's on the lot... but they don't so they can manipulate the price whenever they feel like it.

This establishment is filled some of the most courteous and professional people that I have met. I…read morehad come in from out of town and needed some assistance with a car. Daniella was so friendly and helped me immediately. We were staying over in town and the entire staff made so many great suggestions for dinner and what to go see. They really went out of there way. The next day we came back to finalize our transaction and were so grateful to find that everything was taken care of. These people are professional, a class-act and go above and beyond. I would come back again and again.

Paul CARS4ALL ----- Grand ave. Baldwin. They have a…read more2012 Jeep Grand Cherokee listed for 17,975. I took a shot and sent them a message offering 15,000 Today. The guy replied asking when I can be there. I took that as my offer being valid. Test drove the Jeep, Liked it. When we went inside to make the transaction, the price became 18,995 before any tax, fees etc. I showed him the text, and the guy said " maybe I didn't read the top of the text" ( it was a short sentence that I sent him) That being said, I told him his price on his web page is 17,995 & that the price of this vehicle just changed 3 times in 1 minute. He asked what I would like to pay, I told him 15,000 that I offered, and he told me to come down. He said, ohh no, I paid more than 15,000 for it. I told him, No biggie, I was not hurting, just looking to upgrade. He then said if I would pay 15,000 CASH. My question, if 15,000 CASH is less than he paid for it, Why in the world is it enough. Something is not sitting well with me about this place. 2.5 HOURS WASTE OF MY VALUABLE TIME.

I called before I showed up and went looking for a particular vehicle.. They have some very pretty…read morecars so if you want something shiny and pretty this is your place.. Anyway they had 2 vehicle's I was interested in one on the lot and another in a different location.. Perfect I could test drive one to the other...No problem however on the drive a check engine light came on.. I'm like that's not a good sign... trying not to get immediately discouraged because the sales person (Ever) is awesome.. He is what kept me in the game..anyway saw the second car and it was just as pretty as the first!! Like I said they have pretty cars!!! In any event I found the one with the check engine light more to my liking so we drove it back.. they plugged it up and showed engine problem..I'm out.. Just a healthy reminder Make sure you test drive and have someone check out the vehicle before you buy!!! Cars may not be great but the customer service (Ever) exceeds the vehicle shortcoming.. but I wasn't looking for a friend I want a reliable car.

Pros: Robert did a good job! We drove in from out of state, and he had everything prepared in…read moreadvance. While we were en route, he guided us through the application, credit check, and income verification process over the phone, making it all very smooth and convenient. Cons: Unfortunately, I cannot recommend this dealership overall. I believe they engaged in a bait-and-switch tactic. The price quoted to us online and over the phone changed once we arrived, with additional conditions that were never disclosed beforehand or listed online. So I believe, they do deceptive marketing. Additionally, they initially lowballed our trade-in offer by $3,500. It was only after we showed them a competing offer from CarMax that they increased their offer by $2,000.

Horrible experience with trying to purchase a vehicle at this dealership…read moreLucy the manager is a complete idiot With bias undertones! She doesn't honor the integrity of the dealership, she is a con artist who is leading an unlearn staff who is leading customers into financial difficulties so they can make money on the back end from their customer financing! Shania could not provide me with. Out door price without consulting with her ding bat manager Lucy who sent us a disrespectful colleague who was condescending, arrogant and very dismissive, unfortunately Lucy hired this clown to get customer into financial trouble What a waste of my time!!

We were in search for a new car since someone totaled my car when it was parked in front of a…read morefamily home upstate. The team we worked with at Enterprise Car Sales was amazing start to finish. At the Hempstead location we worked with Sonia, Anthony and Herber to help us get the right car for us. We tested out a few cars until we got the perfect one for us. They also were able to work with us to transport a few cars to test that were at their sister Enterprise Car Sales dealerships within the tristate area. Their customer service was exceptional. The manager of the dealership, Melvin, also spoke to us and was very friendly. The one thing that stood out from Enterprise versus other dealerships is the no hidden fees. There was the standard dealership fee and the regular DMV fees. Everything was explained to us clearly and it made the process super easy. If we are to consider to get another used car in the future we will definitely consider returning again.

Rental car broke down. Around summer 2021 or 2022, not sure exact year. Was heading to Hampton…read moreBays,NY where 99 year old mothers lived; came from Westwood NJ. Was carrying a lot of luggage. Their rental SUV broke down; managed to park at Manorville, NY fire station on Manorville Road. It was hot & humid day. Called Enterprise and they took SUV. Was abandoned by Enterprise to fend on my own, for around 2 or 3 hours. Got water from fireman, otherwise would have fainted. Called an Uber, they stood me up, appears Manorville to Riverhead not profitable route. Eventually got a taxi from a nice cabbie, taken to Enterprise Car Rental Riverhead, NY office, where they eventually gave me another smaller rental vehicle, I then filled empty tank and headed toward Mom in Hampton Bays, NY.

Bought a 2005 Dodge Stratus from them 2014. Overall the car is still running and reliable. However,…read morethey lied to me about the water pump and the timing belt being "brand new". The car had 102k miles on it when I bought it. I had to buy new tires ($600), replaced the water pump and timing belt after 3 months of having it ($800), and there was a crack in the windshield the day I bought the car which I didn't see until I got home. The first couple days I had the car I had to keep jumping the battery. They replaced it. When I went to pick it up, the car was dead. They sent it back to the shop where their mechanic couldn't figure out what was draining my battery when they put a new battery in and the alternator was good. After the third time the car was sent back to the shop, they still couldn't figure it out, so I asked them to take it to my usual mechanic and they gave me a hard time about it. Per lemon law, the car had the same issue 3x in the first 30 days of ownership. I told them I have to return the car if it can't be fixed. They agreed to cover the costs of my mechanic figuring out and fixing the problem. He was able to solve and fix the problem, and I haven't had any battery issues with it since. 5 Star Auto handled the costs and made the frustrating experience easier. The one thing I felt was they were charging me too much above retail value. I have to say to this day I still feel like I should have paid less (at least by $800 for the water pump and timing belt), but it's been a few years of this car being very reliable since having those parts replaced. I've only had to do regular maintenance on the car (oil changes, brakes, etc...). I walked in there with one thing in mind, a car that gets me from point A to point B, and this car does exactly that. The beginning was rocky, and the transaction just never felt right, but I got a very reliable car out of it.

Think of it this way, this put no prices up online and just hit you with it when you're in the…read moredealership. Prices are far too high and falsely advertised. I really hope no one is dumb enough to make a deal with this dealership. They are just horrible

So I spoke to soon. The Maserati I bought for 50k$s had a windshield washer/pump not working, which…read moreis an electrical problem. They did agree to fix this for free. The 2 front tires were so bald the front left tire blew on New Year's Day, so we bought whatever tire we could to get home. We bought the car Dec. 18th 2020. The spare was missing a pin so it couldn't be inflated. This caused roadside assistance to go back and get a special part to remove the pin from my regular tire and put into the donut and use that for the time being. So because we bought a used Michelin for $200, they ordered another new Michelin since the front right was about to pop too and could have led to a serious accident. The back tires are Pirellis with about half there life span left and it's a AWD car. All the tires need to have the same tread to avoid serious damage to the drivetrain etc., and even losing control in snow and causing an accident. So the best the manager agreed to, was a $200 check for the tire THEY ordered, which we weren't taking. So we ended up going directly to a Maserati dealership. They fixed the tires for $770. I.A.M. got me a free alignment though. So -$200, that's $550 so far they should have paid. Turns out all the brakes are shot, which we took pictures of. That's a 3k$ repair. Now we're at $3,550.00 Keep in mind this car passed inspection apparently the same month I bought it. They don't do inspections. Just good friends with whoever does them I guess...With the details provided this car never could have passed inspection..legally. Also beware of the shiny black spray on the sides of the tires. They tricked us and this is far from a first car, so I can't imagine how easy it would be for them to fool other people. It turns out according to Maserati, that two pieces that go in the front of the car are shot. This caused the front tires to go bald. Add another $500, which is probably a low ball. These pieces I believe were control arms and are under warranty at least though, but still besides the point. Luckily I bought a bumper to bumper warranty and can go directly to Maserati for service. We have a family member that is a mechanic who works on Ferrari's. He didn't come for the sale or anything, but if it can happen to us it can happen to anyone. Get any car from here inspected from a 3rd party that you trust before buying any car here. Especially during these tough times I don't want to see this happen to anyone. In conclusion I gave a 2 star instead of 1 because the car was beautiful and I'm happy I owned it. Also the service department did try and fix everything they could, (the brakes were never mentioned though and we found out later) but the way it was sold was unacceptable. Also the manager agreed after trying to only pay $150 first, to pay for a tire THEY ordered since we wouldn't take it. That tire never should have even been ordered though. Even though that really just covered a tire we bought that never should have been bought either! This is obviously because a car that just passed inspection that are being sold for a high price should not have bald tires on it! So I think that was dealt with poorly. They wanted to save as much money as possible. Pirelli tires cost more. Maserati brakes cost even more obviously.

Attention, attention, avoid these scammers. I do not…read morerecommend these scammers. When you ask them the price of a car, they want to take your lysense driver. When you ask, Just ask the price on the Internet one price for a car, But in fact another, that is, they are really scammers, I would not advise you to waste your time and go to these guys. They are just liars. They will deceive you, so I don't recommend it.

Very satisfied with car. What the other guy said about how it was bad was a lie. I got a great…read moredeal. The salesman was really nice. I also got an amazing car for a used one and I love it. Highly recommend Gt motor cars inc.

I'd give this place 0 stars if I could. Was interested in a car from here, ready to purchase, dealt…read morewith the guy Anthony who seemed like a decent guy, but the other "gentlemen" sitting to his left was such a d*** that it turned me off enough to walk away without the car. Honestly, go elsewhere.

Absolutely amazing service. I won't go anywhere else. The first time I came here there was another…read morecustomer who drives from queens and passes a million repair shops just to come here. Number one spot in New York. Honest, reliable, speedy service.

First time I used this shop. Can I give them 6 stars?…read moreThere's really only two things that matter to me, 1) I need the problem solved 2) don't rip me off. My problem is gone, and I left there knowing that I could have been charged a lot more. An honest shop is not easy to find, I really believe I have been lucky enough to find one here! No doubt that when my car gives me troubles again, I'll go back to Baldwin Auto Service.

I had an absolutely fantastic experience working My Own Car Guy. Danny was my broker while leasing…read moremy car. From start to finish, the process was smooth, transparent, and stress-free. They were extremely knowledgeable, answered all of my questions patiently, and made sure I understood every part of the lease. What really stood out was their professionalism and dedication to getting me the best possible deal. They handled all the details and made the entire process incredibly convenient. I never felt pressured and truly felt like they had my best interests in mind. The car was exactly what I wanted, the pricing was excellent, and the entire experience was far easier than going directly through a dealership. I would highly recommend them to anyone looking to lease or purchase a vehicle. I will definitely be using them again in the future!

I just purchased an suv from My Own Car Guy and had a wonderful experience. David Q my dealer,…read morepresented every possible option for the suv I was planning on purchasing and made the experience as painless as possible. All I had to do is supply some information and he took care of the rest. For me buying a car is always so stressful, he made the process stress free for me. They also bring the car to your home, which is such a nice service. David M brought me my car, with another guy named Vinny. Such nice guys. David showed me all the features my new car has and explained them in depth. David rode with me, until I felt comfortable behind the wheel. He has patience of a saint, especially with all the questions I had. He went above and beyond. These young men made the experience of buying a new car so pleasant.