I've used them twice now, two different teams. They do a pretty decent job. Friendly, professional,…read morecompetent.

I really wanted to keep using this service, but I had to fire them today after yet another…read morescheduling frustration. I've used them for both regular house cleaning and a move-out clean. On the positive side, the cleaning itself is decent, and the ladies who come to the house are always very nice and respectful. However, their punctuality and communication are major issues. They are consistently late - often upwards of 30 minutes. What makes it incredibly frustrating is the complete lack of proactive communication. They will wait until the exact time they are scheduled to arrive to tell me they are running behind, or they will say they are showing up "soon" and then take over half an hour to actually get here with absolute radio silence in between. This has wasted my time on several occasions and forced me to push back my own plans while waiting around for them to show up. If you have a completely wide-open schedule and don't mind waiting around, their cleaning is fine. But if you value your time and expect basic professional communication regarding ETAs, I highly recommend looking elsewhere.

Excellent work. Clean surfaces. Glasses are particularly clean. Does de-grease and water marks well.read more

10/10 would recommend!! Needed a cleaner for the next day and they fit me in easily for a move out…read moreclean from my townhouse. They were quick to respond, gave a fair price and stuck to it. Told me how long it would be and communicated while cleaning. My grout never looked that clean! Can't say enough good things and would work with them again!! They exceed expectations by far.

ALF did a thorough job cleaning my rental. They took their time and cleaned every corner of the…read morehome.

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

We needed to do a deep clean of my mom's house 3 bdrm/2 bath. It was empty. I needed them to clean…read moreall the surfaces & appliances. They did it all! Not just cabinets but the shelves, door jams, floors, everything! They were super friendly, flexible, efficient. Its just the 2 of them & they worked as a team. Super responsive & totally reasonable, showed up on time, paid using Zelle. I am planning to use them again.

We asked for a deep clean. Claudia and Claudia were wonderful. They were very thorough and detail…read moreoriented. Parts of our house were cleaned that hadn't seen the light of day for years. We will be coming back.

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

Very kind and fast service. I needed my pool room bathrooms cleaned. Someone showed up with their…read moreown cleaning materials and did a thorough job. Pricing was fair too.

Fina & team did a wonderful job. They were on time and delivered on commitment. Focused and…read moredisciplined. Good communication. This was a move in-out work and the house is a 6 BR / 3 B. Great job Fina. Thanks!

Love this company. We have used a few but this is by far our favorite. They are flexible with…read moretiming, punctual, friendly and they clean the house thoroughly. Absolutely recommend.

This is the first time in my life I had ever scheduled an ongoing cleaning service, and they were…read morevery helpful and accommodating to my schedule. When they first arrived at our place, I was blown away by their thoroughness and care that they put into our home. Claudia and Esteban did such a fabulous work, it's almost like moving in all over again. Needless to say, we are very happy with the service and will continue using them.

Used them for a move in cleaning service. They did a great job and were very thorough in their…read morecleaning.

Oh boy. Where do I even start. Scheduled a move out clean for my 1 Bedroom 1 Bathroom apartment,…read morewith a small patio. About ~900 sqft. They arrived 3 hours late and had terrible communication throughout -1pm appointment -1:30 he says they're on the way -1:45 he says they're an hour away -3:00 I text him as they haven't arrived yet -3:30 he says they're parking -4:00 the cleaners finally arrive, 3 hours late -6:00 they're done When I brought up my obvious dissatisfaction with this, he didn't respond until the next day where I was offered $20 off. I value 3 hours of my time at more than $20. If he had said from the start "Hey they are running late", I could have gone and done something else. But they were always "Just right around the corner" so I didn't want to leave and miss them. Also, he said the cleaners "Didn't find a parking lot". The entire outside of the building is a parking lot. The apartment looks more like a hotel. Note the timestamps on the messages I attached. Do not recommend.