The best part about this business is the business owner Ron. He is professional, polite & even when things don't go to plan he manages to keep the customers needs ahead of his own. His customer service skills are exceptional. We used Able for several months and wanted to continue but Ron was unable to find the right person for our needs. Otherwise it would have been a 5 star rating. Highly recommend the business for small to medium cleaning jobs. Perhaps housekeeping is not their forte as we experienced as our cleaner couldn't quite grasp the concept but again they don't advertise for this and were just trying to cater to us and for a period it worked. I would have like to have seen better verbal communication rather than just emails. Towards the end we were left stranded - no housekeeper, no phone calls, no thank you's for your business, just silence. This unfortunately has made me turn elsewhere and was I felt very let down. But overall the business does strive to provide a great service, for several months they were great so 9/10 times you will be thrilled. It is worth giving Able a try. read more