Some folks look at challenging situations and back off as fast as they can. Crystal is not one of…read morethose persons. I cannot heap enough kudos on her. If I could give her 10 stars I would. She was faced with an impossible situation as had five other local notaries who we called before we crossed paths with her (random calling of Corona notaries in the phone book). All the other notaries we called turned us down outright. To show this is not hyperbole let me briefly describe the situation. My sister went into hospice during the Covid 19 pandemic although she did not have Covid 19. Her son has her power-of-attorney and needed to take care of some issues with an IRA. Her bank, Chase (grumble, grumble, grumble) wasn't happy with the generic forms and had to have their own forms filled in and notarized. My sister's son flew in from Utah to do that but ... the facility where my sister was would not allow anyone in to sign legal forms or for any other reason. Despite copious PPE only their medical staff, ambulance drivers and visiting hospice staff were allowed. We were told they'd lose their license if they allowed a notary or anyone else in for any reason, With our creative thinking caps on we thought my sister's nurse could conduct the equivalent notary's duties as Crystal observed through an outside window. We were told that would violate the law and the terms of whatever legal agreements notaries go through for certification. This was clearly a no win situation. My sister couldn't come out and Crystal could not be allowed in and yet the notary legally had to be present to certify (notarize) the transaction. I won't go into the details but Crystal was the only one who figured out a way to make it happen. To make things worse, despite Chase assuring that was all that was needed, two weeks later my nephew had to come back to Corona to do the same thing with another form that Chase (grumble, grumble, grumble) had come up with. She got that done too. When the third time came around the proverbial hit the fan and Chase backed off a bit allowing my nephew to have his signature notarized in Utah and my sister's notarized in Corona. All I had to do was drive an hour and a half from my home in San Diego to Corona, pick up the document, drive it 5 blocks to the bank and then return to San Diego. If the traffic (and when is it ever, eh?) was good that meant a three hour drive to deliver a document five blocks to Chase (grumble, grumble, grumble). When we told this to Crystal she happily agreed to deliver the document to Chase (grumble, grumble, grumble) for no extra charge. Her fees we perfectly inline with everyone elses but her services were not. To say she went over the top or beyond the call would be understating things dramatically. She saved our collective butts three times as well as on airfare and travel to and from San Diego. She was well tipped of course but no matter the amount it could not have possible indicated how grateful we were. I have no reason to believe that she won't work as hard and as conscienciously for you as she did for us. We are deeply in her debt. Needless to say, she is HIGHLY RECOMMENDED!

Excellent experience. She was incredibly responsive and flexible, and I'd happily work with her…read moreagain.

Ana was Great!…read more Courteous and helpful. Even suggested another notary when she wasn't available. Office is nice and neat, service was quick. Very knowledgeable, convenient , accommodating and easy to work with.

Thank you Ana for accommodating us at such short notice for notarizing our time sensitive document…read more Your attention to detail and efficiency are greatly appreciated.

Fast, easy, pleasant, and awesome notary experience. Elizabeth was great and quick to get some…read morehighly time sensitive documents notarized for me. Her communication and presence was wonderful. These are the notaries for you!

Great service, appreciate the flexibility in scheduling and at a great price point. So happy I…read morefound someone local!

Always the place we go to get all of our Notary needs done. They are always so nice and personable…read more and make sure I get out of there quickly. Deanna Meyer

Horrible customer service. I just had a question about my amazon return. No they don't take a QR…read morecode to return to Amazon. And the lady couldn't take a second from talking to a customer and coworkers to just answer a simple question. There was more staff too. All just talking while customers waited in line.

Went here for a livescan and walked right in, greeted right away and was shown the process for the…read morelivescan. I was given the fee upfront and the process was explained to me before we began. I appreciated knowing the entire process, because there were no questions on my part as the lady explained everything perfectly. The employer already received the livescan and I am about to start my new job. Will definitely be back!

So helpful! It made my day!! And thank you for taking my…read morepictures for my passport and for all the details.

Great service and fair prices. I highly recommend their services, arrived on time and very…read moreprofessional and friendly.

It was a last minute notarized letter I need but Rachael had great responding time, great price,…read moreSuper friendly and very Professional.

I can't say enough good things about this UPS Store! I run a business and I'm in here almost daily…read moreshipping orders. I even have a mailbox here because of how convenient and reliable they've been. Isabel and Joslyn are absolutely incredible! They're always friendly, professional, efficient, and genuinely make you feel valued as a customer. They know me by name and make what could be a stressful part of running a business something I actually enjoy. As a business owner, I know how important great customer service is, and these two consistently go above and beyond. Isabel and Joslyn deserve that recognition! Highly recommend this location. The team here has earned my business and my loyalty! @thedanherring

Exceptional Customer Service - Isabel Is Amazing! Isabel…read moretruly goes above and beyond! Her outstanding customer service, incredible patience, positive energy, and attention to every detail made such a difference. What impressed me most was how she maintained such a welcoming, professional, and genuinely caring attitude despite being extremely busy and short-staffed, with only her assisting customers. She made every customer feel welcomed, valued, heard, and never rushed. That level of dedication and professionalism is rare, especially under pressure! Isabel is a true asset to the team and deserves recognition for her exceptional service! Thank you, Isabel, for turning a hectic situation into such a positive experience. Keep shining!

After a few recent experiences, I HIGHLY COMPLIMENT the young man, black curly hair, both times…read more(SEP 2026) who took care of me as he was manning cash register closest to door--seemingly getting 95% of the work done there for lines of us customers. He COULD NOT BE BETTER. For the record: he is NOT a relative. Not a buddy. Never saw him before in my life. Also, I and I bet MOST of us standing in those LINES, have a particular dislike for a business that's related to DEADLINE-meeting for BUSY people. Furthermore, it's particularly negative when there's anyone OTHER than THIS FELLOW working as fast, efficiently as possible. Regrettably, in more than one visit, in contrast to this TERRIFIC GUY, there is what appears to be the older, lady, owner-acting person? ?? On more than one visit, she could have shifted into ?? HIGH gear (instead of ?? low or parked) and gotten things MOVING by tending to LONG LINEs. Instead, she sauntered around as if ?? ...... you get the picture. Maybe her and others' inadequacy was in particular, STARK CONTRAST to this young man; HE was EAGER to get customers DONE and OUT O' THERE ASAP. So thank you to the young man. Others ? There ARE other UPS places--CLOSER than this; if THAT GUY ever goes, you won't see us there again. Efficient, knowledgeable, bright, quick, hopefully remembering his name correctly--Fernando? Good luck and THANKS to him !!!

I recently changed to doing my Amazon returns here and have been very happy with their patience and…read morequickness. I have never paid for a return at this location, but in the past at another UPS location they did charge for printing the label when my return is customer packed / labeled so I think other reviews just don't know what Amazon required for their return. I appreciate the convenience this location provides.

I went here for Notary Services and it was very quick and easy. I didn't make an appointment or…read morecall ahead of time and I was in and out (only needed 1 signature) in less than 5 or 6 minutes. A little crowded in this shop, but it does appear to be an all in one kind of place. They have a lot of things for sale- it appears most people were coming in for shipping something or paying a bill. I didn't know there were shops where you can pay your bills at! Kind of interesting. All in all, I would definitely come back for the convenience and speed at which everything was processed.

I've used them for a few things, and have had good experiences there. It seems like UPS delivers to…read morethem at about 1pm (?), yet delivers to my house at 4pm about a mile away, and I used to go to work at 2pm, so that gave me a way to not have my deliveries sitting in front of my door for 6-8 hours before I got home. Used them as a notary a few times - all good there. Also wanted to mail a front door mat with picture of her pooch to mom, and they made it easy with a cylinder mailing tube. If you need what they do, they're a good local option.

I had such a wonderful experience here. Everyone, including other customers in the store who were…read moreclearly regulars, was so kind and welcoming. I left feeling like I've known everyone for a long time. I especially enjoyed being greeted by Willie and Logan. I will absolutely continue to go here anytime I am in need of one of their many services. Thank you for being another reason I love this town!

Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.