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    Isabella Francis

    5.0 (2 reviews)

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    Haircut

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    4 years ago

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    Love this 4
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    6 years ago

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    Ocean Blu Salon - Soft blonde balayage by April at Ocean Blu Salon, created for brightness, dimension, and a natural lived-in finish.

    Ocean Blu Salon

    4.4(13 reviews)
    1.9 mi

    Having recently moved to this area and in need of a good haircut, my daughter found this Salon for…read moreme and I could not have been more pleased. I was given to Savannah to get a wash and a cut. She was perfect! I am sold on both her and the beautiful salon which was clean, organized and relaxing. Savannah was charming and extremely talented, she did exactly what I wanted her to do and I think it looks great. I will be back.

    I unfortunately had a very disappointing experience at this salon…read more Before my appointment, I showed my stylist inspiration pictures of **my own hair** from when I previously had the blonde color I wanted to return to. She also showed me her inspiration pictures, and we agreed on the cut and color before beginning. While she was coloring my hair, I asked about doing a full highlight and whether a partial would achieve the color we discussed. She told me it was too late to switch to a full because the technique was different. I wasn't concerned because I trusted that the partial would achieve the result we had agreed upon. After bleaching and toning my hair, she then told me that my hair would not be as blonde as I wanted because I had received a partial and would need a full session to achieve that result. I was very frustrated because I had specifically asked about a full highlight earlier. If I had been told beforehand that a partial could not achieve the agreed-upon color, I would have chosen a different service. I also noticed a visible line from my previous color that had not been blended. When I spoke with the manager, she told me, "I am the professional and I know what I'm talking about." I agreed and explained that this was exactly why I was upset--I trusted the professional to tell me what service was necessary to achieve the color we discussed. Instead, I was told after the service was completed that I couldn't get the result I wanted. The manager became extremely upset and yelled at me while I was trying to explain my concerns. I had to ask her to calm down. When I said I would be leaving an honest negative review about my experience, she accused me of threatening her. I found that response completely inappropriate and extremely disrespectful. I was not offered a refund, only discounted additional services to try to achieve the look I originally wanted. I never would have agreed to the salon's pricing if I had known beforehand that the service being performed could not achieve the result we discussed. I only booked here because my regular stylist was booked and I was trying to fit in an appointment. Unfortunately, I left unhappy with both my hair and the way my concerns were handled. I will not be returning. Edit: I am also a natural blonde, as the stylist stated during the appointment when she said this would be and "easy" treatment during the appointment. My stylist I normally go to also regularly performs this service.

    Photos
    Ocean Blu Salon
    Ocean Blu Salon
    Ocean Blu Salon

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    Mademoiselle Hair Salon

    Mademoiselle Hair Salon

    3.1(24 reviews)
    4.8 mi

    My wife and daughter went here so I wasn't planning to write a review since I did not partake in…read moretheir service, but my wife and daughter were so happy and impressed by their experience, I wanted to share. Our adventure started with us running late due to an accident, and they were so understanding when we called to let them know we will be late. Personally, I always feel like crap when I'm late, so my anxiety level definitely increasing. But they quickly calmed me down when they genuinely asked if we were ok, thinking we were the ones in the accident, and told us to take our take and it was no problem at all. During their appointment, my wife was blown away at how friendly and kind everyone was. They even brought her over a little table to eat her food I dropped off for them. My daughter, who isn't too pleased with our move to Florida, even admitted she's happier with the results compared to her experience back home, which makes me thrilled. Anyways, just wanted to share a very positive experience my wife and daughter had at this salon. It's a shame I have no hair, otherwise I'd absolutely go in. =)

    I returned to this salon for blonde highlights (bleach/foils) specifically because I had an…read moreexcellent experience with Victoria about two years ago--my results then were flawless. Unfortunately, this visit was the complete opposite. I clearly requested the same foiling pattern that had previously been used. Because I part my hair on the side, starting the foils along that part gave the best result. However, Victoria chose to use a different method and applied significantly fewer highlights than expected. It was very apparent that this was done to rush through my appointment while managing multiple other clients at the same time. The end result reflected that decision. My hair was noticeably over-processed, uneven, and poorly blended. I left with stark, white stripe-like sections down the middle and along both sides of my head--an outcome that looks unnatural and is difficult to conceal. This is not a subtle issue; it is a clear technical failure. The entire appointment felt rushed and lacking in care. The focus seemed to be on volume--fitting in as many clients as possible--rather than delivering quality work. This is a significant decline from the level of professionalism and attention to detail I experienced in the past. Victoria immediately acknowledged the problem and said she wanted to correct it, which made it clear she knew the result was unacceptable. However, that only reinforces that the issue was preventable and caused by poor execution and lack of attention during the service. I was also charged $220 for what was described as a 'partial' highlight, yet the coverage was far less than what is typically considered a 'partial' at most salons in the U.S. Charging a premium price for rushed, subpar work is extremely disappointing. To make matters worse, I am from out of town and was visiting on vacation, which made this situation even more difficult to handle. I am now left having to live with a poor color result for the remainder of my trip and will need to wait until I return home to have my regular stylist attempt to correct it. Based on this experience, I would strongly caution others against booking with Victoria if you expect careful technique, proper processing, and results that reflect the price being charged.

    Photos
    Mademoiselle Hair Salon - My neck after getting lined up. After Trim

    My neck after getting lined up. After Trim

    Mademoiselle Hair Salon - Special day! Bride

    Special day! Bride

    Mademoiselle Hair Salon - Nothing better then a fresh haircut

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    Nothing better then a fresh haircut

    Isabella Francis - hair - Updated September 2026

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