What an insufferable man. What I can say is I will not comment on his repair work as I didn't have…read moreanything major done. I will say his attitude is horrible! Not friendly, easy to talk or deal with. Charge you 3.5 hrs for 2 and than, not before, tell you he charges for travel time. SLOW of course as its 85 an hour. Hes one of the only options around but not worth his bullshit that's for sure, rather pay $110 hr elsewhere.

Very professional and knowledgeable service- this is a place that does more than just oil changes…read moreon brand new boats- they will fix a 40 year old boat and are extremely skilled. Had my 1977 Chris Craft in for some work, and not only was it done right, but the owner was extremely helpful w suggestions on other mods, pointed out some good parts sources to save major $$, and it was a great overall experience. Def will be going back in the future and highly recommend.

Hands-down the worst marina I have ever had the displeasure of going to…read more The owner, John "Skip" Moir, continually lied to me about when he would get to fixing my boat. I would call after. Period of time, he would apologize and them give a new eta and then blow through that time. He would do it again and again. I gave him many opportunities only because he was local and in town but after this last time going many months with that same old line of saying one thing and not delivering and stringing it out and stringing it out and stringing out, I will absolutely never bring my boat to him again and don't recommend you do either. I saw multiple other mad customers he was either talking to in person or over the phone while I was waiting to cash out or dropping off, so it's not just me. Do yourself a favor and just stay away and find another reputable marine service shop.

Skip's Marine is a great place. I had to leave a review so people aren't thinking that one guy…read morefrom 2011 is the only opinion here. Trust me, there are a LOT of us that go to Skip and have excellent experiences. To set the stage: I have had several lake boats (mostly I/O Mercruiser) and wake/surf boats (mostly inboard V-Drive stuff with Ballast systems) that Skip has worked on, and he has a guy for EVERYTHING. They've done maintenance, winterization, interior cleaning, exterior buffing, upholstery repair, instrument repair (including cruise control) and i have been AMAZED at the pricing and turn around time. One time, my truck was in the shop, and Skip himself drove the boat over to my house so I could have it for a holiday weekend. I have found this operation to go above and beyond in every particular case, and I feel that a fair price is always charged. I would not hesitate to take any boat you've got over here, they got some serious expertise and will get you straightened right out. This isn't a fake review, I am a real person that hates to see Skip have only ONE negative review up on Yelp; it's a bad representation of what this operation is really about. Just most of these boat guys that are satisfied with Skip's service aren't going online to write reviews, they're out on their boats enjoying life.

We paid for a steam boat but bc some company bought the steam boat for the night, they crammed us…read moreon the boat from jaws. Same price. If they say challenger, don't book. It's a tiny boat with limited seating. It looks like a fishing boat.

Top notch experience! They are very well organized from the instructions you receive after…read moreregistering to the check-in process and parking for $5 for the duration of your trip. It was great that it was a live narration rather than a recording. So many interesting facts along the way. We took the shoals island tour that included 1 hour at Star Island. The option to take a 1/2 hour tour or explore on your own for about an hour was available. Plenty of time to look around. Snacks and drinks available in boats are affordable or you can bring your own snacks. Overall a great experience.

I ordered a Northstar canoe in May, and was told that it would arrive in late July. I was hesitant…read moreas really wanted it for the summer but was assured there would be "plenty of paddling time all of August and September" so went ahead and paid full custom retail. In late July I was told it would arrive early August in mid August I was told late August and in late august was told "any day" and it's now September and still no calls, no canoe. Meanwhile all other proprietors have major sales and I'm leaving town for 2 months so will have to pick it up in spring. While I know they didn't intentionally mislead me, it's at minimum a huge bummer and at worst wildly unprofessional to give such incorrect information over and over. Really wish I would've gone somewhere else.

Our friend group went kayaking during the long weekend and everything went smoothly…read more They have different kind of rentals and a large number - we did not have rental bookings in advance. Life jackets are provided of course and we have to sign waivers. The river route is so long and scenic and will definitely take hours. The staff are really helpful as well. My only complaint is that they only have fixed full day rental rate. I wish they also have half day rate for people who only wanna spend a short time. - 7.5/10

Great activity for families or large groups. We were 10; small children, parents, and grandparents…read more It was very enjoyable for all ages. The Captain, did a great job of teaching us about the Essex River, but also NOT talking and letting us experience the river. They really get that part right. It is beautiful, fun, educational, and accessible.

If you are looking for a loud, rowdy "Booze Cruise" then this is definitely for you…read more When I purchased tickets the website clearly advertised a relaxing, scenic boat cruise with bird watching and some narration of the history of the area. Perfect for my elderly family members birthday. Imagine my surprise when a large group of intoxicated people showed up and ruined the entire experience for everyone on board. They continued to drink throughout the tour making it even more intolerable. At one point two of the drunk men stumbled over to where I was sitting for a "better view." They got so close that I was pinned against the boat and one of their friends had to intervene. The captain however, did not intervene. I observed him being tipped by this group which gave him incentive to turn a blind eye to their behavior. I wanted to address all of this at the time but did not want to make a scene in front of my family. Furthermore, I would've had to complain to the captain right in front of the drunk people which would leave me open to retaliation. I did reach out to the company the next day via email and outlined everything that took place. I received an email back a few days later from the captain denying that anything happened. No apology, no compensation of any kind. He had total disregard for the safety of everyone else on board who had their experience ruined. One last note to put things in perspective. I work at a night club. I deal with intoxicated people all the time and have a high tolerance. This behavior was unacceptable and unreasonable, especially since all of their advertising leads you to believe this will be a peaceful experience.

They handle 800 boats every year with huge storage facilities, heated and unheated. Bought a new…read moreboat from them 13 years ago, a moderate sized SeaRay. Good service overall, with some issues 2 years of the 13. But, those were well handled. NOT this year, as I requested my boat mid-May with down payment as I usually do. They could not perform until after memorial day! I have heated storage and pay for full service of my boat every year. But being a long term well paying customer is now ignored. When my boat was not ready at Memorial day weekend, I then asked for a short delay for delivery (service could continue). They did nothing to ready my boat. I am now waiting another 1.5+ weeks, hopefully to get the boat. New ownership is not able to keep up with heated storage and full service. I would buy a boat somewhere else if you are expecting loyalty in service.

Horrible, awful, no good customer service. They know they are "the only game in town" and can…read moretreat you like garbage. They don't do what they say they will do when they say they will do it...and they DON'T CARE when they are called out on it.

Stopped in very last minute as they were closing on a slow late summer Tuesday. Was driving…read morethrough and wanted to see some loon's if at all possible. The dog and very competent daughter greeted upon walking in off street. Marty the Owner came out and recommended paddle board and directed to nearby lake. They were spot on! The family of 7-loon's right in area Marty recommended (great long paddle). What an experience! So grateful found these folks... our country needs more like you these days. Thank you Marty, grown daughter and dog!

This is a great shop, very impressive. With EMS gone now we have fewer choices when looking for…read moreoutdoor wear. I really liked what they had for men's and women's outdoor clothing. Interestingly enough, they also carry a decent selection of used gear: backpacks/sleeping bags, etc.. Great experience in this wonderful shop.

They've done good mechanical work for me. I've ordered parts and bought things from the storefront…read morewithout any issues. They're really busy, and that isn't a bad thing.

Took my boat there for winter storage and winterization. Called me said motor had a rap in it…read more When I brought it there motor ran perfect. Motor was blown. When I asked for his help to fix motor since they did it, he accused me of bringing him a blown motor!! I have witnesses who were with me when I pulled it out, it ran perfect. Then to accuse me of bringing him a blown motor, he is a pyscopath. No customer service. And all I asked him for was some consideration in fixing my motor, not a new motor. 2 years later he is still accusing me of bringing him a blown motor. Good Luck taking your boat there!!!

Driver was late for pickup. Vehicle was not car or SUV as expected but an 8-12 passenger Transit…read morevan for 2 passengers! Vehicle had a broken windshield, bad brakes, and could not maintain speed on hills. Unlikely to repeat.

We used Thomas Transportation to go from Peterborough to Logan. Both drivers were on-time and…read moreprofessional and the rates were very competitive. Will use again.