Disclaimer: I like this place at a four-star level, but because I didn't do anything…read morecar-sales-related here I'm forcing myself not to unduly influence their ratings. The hunnybunny and I arrived here to take advantage of a Groupon car-cleaning special. The price was very good, and the service was UNBELIEVABLY EXACTING. Seriously, this was a decade-old car that'd made several trips into the dusty desert for Burning Man (among many other long trips) and when we got it back we had to double-check the license plate to be sure we were looking at the same car. They detailed it to pretty much new, inside and out. The wheel wells, the tyres, the interior pleather, all of it shone. Truly special, I tell you. But that's not what reminded me to write this review. Noooooo, what was really special was the free bottled water and hot coffee and massage chairs in the lobby of the Lexus South Pointe building. The hunnybunny just purred for the entire time. Oh, and free and fast Wi-Fi. Sometimes it's "date night or fight night". Make it amazing, and make it a date night here. Oh, and they also sell cars.

Fantastic service. I may be one of the Lease Adivsors here but I have serviced my own personal…read morevehicle here for years. The service and sales team here have never been better than they are now.

These guys replaced a catalytic converter on my daughters car last week. I also paid extra to have…read morea peace of mind inspection done as she was going to be taking it to Banff for the first time. The very next day she drove it as far as Red Deer before the check engine light came on again:/ She stopped at a nearby shop and got them to read the code. Catalytic converter failed again. I contacted KD, the owner of Icon, who said it was still fine for her to take to Banff and to bring it in when she got back. It drove like shit for her all weekend, absolutely no peace of mind!! So yesterday they had it back there and discovered the head gasket was leaking!! A quick google search tells me that a very common reason for a catalytic converter to fail in the first place is typically caused by a separate issue and a gasket leak is a likely cause:/ considering the new converter went within an hour of driving it again it's safe to assume the leak was already there. So now her $5000 car needs a $3000 repair (gasket) plus a new catalytic converter for $1100. I'm not willing to pay for that big repair and had my mechanic done his due diligence to find the root cause of the failed converter I wouldnt be out the $1300 for the original useless catalytic converter replacement and inspection!! They have refused to give me a refund and are not admitting to any wrong doing sending my daughter off on her first road trip in an unsafe vehicle!! Dont bring your vehicles here. Find a thorough, reliable, TRUSTWORTHY mechanic instead.

These guys are great!! I had an out of province inspection done on my car - and it went great. The…read moreowner is super friendly and chatty. I went in with my 13 month old and it's in an industrial area - so no malls in walking distance to kill time unfortunately. He asked his wife, who also works there to drive us in our car (car seat) to the new outlet mall to pass the time. And then she picked us back up when the inspection was complete. She was so nice! I really appreciated this gesture. That's going above and beyond for the customer. Our car was in perfect condition, which we expected because it's only 2 years old. That wouldn't stop some mechanics from trying to find something small wrong though. He was honest. I wouldn't hesitate to use these guys for automotive repair (if my car needed it, lol). Felt like I was chatting to friends! Definitely recommend!

Excellent service and support from all the staff. They helped me source tires for my vehicle and…read moregot me back on the road next day!

I had the absolute worst experience here, and the worst thing is - i didnt go in expecting anything…read moreamazing. I was disapointed with how mich a simple oil change cost me, and the customer service. I will also add, i spoke with the manager, and he ended up being rather rude, and talking so loud AT me. It was a disapointing experience and i will not be going back here again.

Great people, very friendly. Brought my Jeep wrangler in there for the first time two years ago,…read morestill returning to this day. They are up front with all possible repairs needed if any. Pricing is fair. If you're looking for a new shop I suggest looking here, you'll be satisfied as I am.

Recently had our car repaired at Element auto works, Nisku, Alberta. Just a few small shopping…read morecart dings, a fairly large paint chip above tail light, and a few rock chips on front of hood. He used paintless dent removal on small dents, re painted hatch with large paint chip, and repaired rock chips on hood. They found some rust under chrome trim on edge of hood, and remedied that as well. They did a beautiful job of everything, came in on quote, with no extra charge for rust repair. We are very happy with the whole job, and will definitely be telling others and send work his way. Thanks again Matt.

Can't thank Matt and his team enough, my Toyota Crown was transferred from their sister shop…read moreSiegeworks to Element Auto to get bodywork done and a paint respray before an engine/transmission swap back at Siegeworks. Matt took the time to explain everything, stayed within the set budget, and his techs did a phenomenal job on my Crown. It went from a faded, rusty dented mess to looking how it would have brand new off the floor in 1990. All the techs were amazing, friendly and actually took interest in finishing the car. Matt immediately answered any questions/concerns and welcomed coming by every couple weeks to see the repair process. Not once did I have to worry it was being mishandled and the end result was absolutely fantastic, thank you again!!

I had a remote that broke, and I couldn't reprogram the new remote myself. I took my car to the…read moredealership, but they wouldn't help or even take a look at it. I then called Teknique Auto for a price on a new starter. Instead of taking the opportunity to sell me something I might not have needed, they asked me to stop by so they could look at the remote first. They were able to reprogram it, and it worked perfectly! Thank you so much for your honesty, knowledge, and excellent customer service. You saved me a ton of money and a lot of frustration. Great guys, amazing service. Highly recommended!

I am selling a Lincoln MKZ for my mother in law. The sound system isn't working . I messaged a few…read moreplaces inquiring about having a look. Rob responded promptly and we dissussed the issue and repair options. Rob quoted me on both time and price. As promised the problem was diagnosed and the price quoted came in a little less than expected. ( I was expecting it to be double the time and price) Rob continued to follow up with me after and even offered quite helpful advice in another area. His shop is very nice and his staff are very professional . It was an excellent overall experience and I will use Teqnique Auto again in the future. It was well worth the drive from North Edmonton .

About a year ago, I was in and accident and L-Jay fixed me right up...Awesome service at the time…read more Fast forward to now and a squeak had developed in my fender that was worked on.... With no questions asked, they had me in the shop ,squeak fixed and back on the road in 20min....The people there are all class. Highly recommended!!!!

Took My Sons new truck there for some fender and bumper damage . They told me 3 days to repair and…read moregave me a quote. Based on all their great reviews i felt comfortable taking it there. Right from the start they were professional and polite and helpful. The truck was finished a day ahead of schedule , the work was flawless and they came in under the quoted price . I highly recommend these guys for any body work you cant go Wrong . Wayne G

Would recommend Trevor for all your vehicle needs. He is professional and does what he can to make…read moresure that his customers are completely satisfied. Purchased my vehicle through him and in the future I will be back.