Had a leak in our drip line, called Lance and he made an effort to get to us same day to fix the leak. Really appreciate working with someone that will answer your call during the busy summer season and will try to get you taken care of as soon as possible. Look forward to working with Lance and his team in the future. read more

I would highly recommend Irrigation Repair Services. I spoke with Adriana at the office multiple times and she was knowledgeable and polite. Although she was on the phone the first time I called, she returned my call promptly and left me a professional and concise voicemail when, of course, I was on the other line. I called 3 other sprinkler repair services before IRS and they were either too busy with other projects or simply didn't respond to my emails and voicemail. I wish I would have called them from the start! My appointment was set up in a timely manner and they even offered an earlier appointment when they had a last minute cancellation. David came out to the house 5-10 minutes early and was able to quickly diagnose and fix my issue. Additionally, he was fair on price and gave me tips for avoiding future blunders with my spinkler system. I would highly recommend IRS and will definitely save their number for future use. read more

Lance did a very efficient and professional job of reprogramming our irrigation controller for the upcoming hot months.

Quick reliable repair of a leak in my drip system. Repair price quoted before the repair was begun was spot on and I felt reasonable.

After a scheduling mishap and a no-show, I got rescheduled quickly and had a great experience. Omar was excellent to work with. Thank you!

We love our new landscape lighting! We got a quick response to our request for a quote. The quote was significantly better then another one we got and they took the time to point out what we should change from our old lighting. Something the other company didn't do. On install day they were professional and fast! So happy with how it turned out! Recommend these guys! read more

Irrigation Repair Services - Irrigation Near Me

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Called for a leak and had Omar out a few hours later. Got everything squared away in a few hours and replaced hose with thicker product. Good company. Highly recommend. read more

This service is wonderful. Lance White is efficient, professional, and forthright. I was impressed that he was able to come at an early morning hour to avoid the heat, and leave me with my day free. He repaired my system at a very reasonable rate, I would highly recommend him for all your irrigation repairs. read more

My house came with some old irrigation that, as irrigation do, eventually came to that point where I needed to patch it several times a year. The only solution was to to a full make over. i sent out for several estimates, and Lance with IRS did not come in as the lowest bidder - but I had a good feeling, since he was licensed and realistic the work needed. He came out ahead of the working crew, the day of the appointment. We iterated what was going to be done, and where the unknowns were. Shortly thereafter his 3 man crew showed up and went straight to work. It took about 5-6 hours to redo my whole irrigation, and afterwards it was like they were never there. The only proof was new drippers all over my property, and a functional irrigation system to keep my palms and the few bushes I have. Afterwards Lance came back out, and went over what work was done and how it was done. I actually learned a thing or two about what was incorrect with my original irrigation, and i am very pleased that it is corrected now. Overall very smooth and professional, and backed with a 2 year warranty. I have a very good feeling about this job, and I will use Lance again when that time comes - hoping that it will be quite a few years until that time comes. read more

Lance W the owner and his crew did a great job replacing our irrigation system years ago. Today Dave replaced our timer. He is knowledgeable, thorough and a very pleasant person to work with. We called Lance in the morning, and Dave came to our rescue the same day despite the fact that IRS was quite busy that day. Five well earned stars for IRS! read more

In a perfect world the three vital selling points of any business should service, quality and price. Unfortunately with most businesses these words never seem to be aligned. Not the case with Irrigation Repair Service of Gilbert (IRS - don't be afraid of the acronym), which supplied the utmost competence on all three selling points. Called on a Sunday, they surprising answered the phone, scheduled time for Monday in expediting the emergency situation with our front yard's irrigation, arrived early and executed service that was coupled with great workmanship, quality and most of all, price. I'm also huge in supporting small local business. The owner Lance is a solid guy and knows his craft. There's a reason why no one has rated this business with less than five stars, it's a reflection of their five star service. read more

Our sprinkler and drip system valves and control system were jacked up. I tried the DIY route, and only made it worse. Contacted my plumber and he connected me to IRS. Lance was in touch, got the appointment and Omar was on time, professional, repaired the valves and set the system properly. Great job! read more

Lance, the owner, was very prompt in returning my initial phone call, and was able to schedule us within 3 days. He identified the problem over the phone. He showed up when he said, and was very professional and knowledgeable. He got to work right away and had the job done in no time. We will be calling him back for future irrigation needs. read more

We had issues with water creeping into the neighbors yard, so we assumed a leak. Lance came out and found that based on our timing box settings, we were still running twice a days for 30 minutes 7 days a week even though it was December. I had just moved to Arizona so I wasn't familiar with these systems, how they work, and how often they should run during the summer and winter months. I explained I wanted to remove the existing plants and replace with cactus plants in the backyard so did not want the water running in the back. Lance searched for the line running to the backyard (only one valve on this system) and he cut the line and capped it off so no water to the back but still water going to the front. He also gave me a thorough explanation on how the system works, how to set it to run how I want, and the seasonal watering recommendations for the plants I have. Lance is very knowledgeable, friendly, and very willing to go out of his way to make sure I'm comfortable operating the system we have. Thanks Lance!!!! read more

Highly recommend Irrigation Repair Services, Inc. They identified the problem we had with our pvc line break, showed us the break and replaced the line and sprinkler. Omar was the technician and he is fantastic. You will not be disappointed with the service you will receive. read more

We hired IRS to replace the system in our yard and are really glad that we chose them. They did an excellent job and cleaned up before they left. The price was also very reasonable. Lance and his crew were the best! read more

Adriana was able to schedule a repair tech at 6 am before I had to go to work which was perfect. David showed up right on time and was very friendly, helpful and professional. He listened to the issues I was having and went straight to work finding a solution and fixing it on the spot. He even helped me set up my watering system to his recommendations after repairs were done. I am extremely satisfied with David's work and the cost of the repairs. Will definitely use again and refer to family and friends. read more

Scheduled an appt. with Lance. David showed up on time. Completed the job in a timely manner. Cleaned up everything, looks like he never was here. Paid what I was quoted no B.S. Awesome job guys, thanks. read more

Worked with Lance from IRS on the estimate and scheduling of the project. They got it done on time and at budget which is rare for contracted services. His team was on time and a pleasure to deal with. Call out to Luis who was onsite and walked me through all of the work done. These guys did a great job for a reasonable cost and that is all I can ask for. Thank you for the great work. read more

Called Lance 12/12 arranged to have David come out 12/14 for a review of my residential irrigation system. David arrive on time and reviewed our system. He made repair recommendations and a cost estimate. David worked very efficiently and went above and beyond to ensure our system was operating properly. David was very professional and explained everything he was doing and why he was doing it. The cost was reasonable and we are very satisfied with our experience with IRS. This company is my choice is irrigation repair. Thank you David for your integrity. read more

Good luck with this company you'll need it! I took the time off work for them to come to my property for an estimate. Unfortunately no show and no phone call. Also, when I tried calling shocker...no answer. So, "no" I would not recommend. read more

I had irrigation leaking problems that I hit a wall trying to troubleshoot. I sensed that the problem was beyond my basic irrigation skill set so I called Irrigation Repair Services and received a return call in about ten minutes. I explained my dilemma to the woman on the phone (Adriana), and she explained that she was going to check with a service rep that happened to be in my area (Ahwatukee). She called me back about fifteen minutes later and said that she could have someone out to me house the following afternoon or the day after. I explained that I was going to be leaving town and that today was the only day that would work. I was already expecting to have to call another company when she told me she would call me back again in a few minutes. The next call was received about ten minutes later and, to my surprise a service rep was going to be bale to come to my house today and would call me 15 minutes before arrival. I received that call shortly after from the service rep Lance indicating he was on his way. Upon Lance's arrival we began investigating the situation and ultimately discovered that the irrigation line fed under my driveway and the leak was in the line under the driveway within a PVC pipe. The solution was to cut the irrigation line at either end of the driveway and phish a new line under the driveway, reconnect and test. I'm guessing that in less than one hour the fix was complete. As a bonus Lance examined my irrigation control unit and corrected the settings to be exactly what I wanted and unfortunately, and incorrectly programmed previously. Great customer service...responsive...efficient...professional...and fair price. Thank you Adriana and Lance! Great job!!! read more

Omar showed up right on time, in a mask and ready to get to work at 6:30 AM. Took the time to walk me through the system and explained everything. I needed the lesson. Fair price on the repairs and addition of drip lines. He found many emitters that were not sized properly and did some fine tuning. I am sure the system is running as it should now. THANK YOU. read more

Lance was AMAZING! I had a horrible blow out with my sprinkler and had to turn the water to the house off. Lance found time to come over and fix it right away. I had a follow up question the next day that he handled over the phone. He was truly a lifesaver! read more

We Hired Lance to replace our irrigation system at our home, He did an Amazing job, they worked Very clean & fast. He also did some new lighting in our backyard! 2 days they were in & out. Extremely Professional & Efficient! Customer service was beyond our expectations. I would recommend them to EVERYONE!!!! read more

Rude and condescending. I shared I had a broken pipe, but that I also explained that I needed a quote for a completely new system because it's old and likely time, but would want his recommendation. He stated a couple of times that his technicians weren't going to work a job with hours spent digging around roots to fix a leak and that someone from an inferior company could do those jobs. The guy was inpatient and obviously wasn't listening or understanding. Your loss and I guess being rude to a woman who doesn't know the sprinkler lingo is business you would rather avoid? If you're company is that busy, take down your ads because the way I was treated, I would never recommend IRS. It is too bad, because I wanted to go with a local company and get an entire new system - soup to nuts and the leak finally is what made me pull the trigger to get the whole thing done. Back to square one and happy I don't have that person to deal with or do business with, ever! read more

David was awesome to work with. Very professional and able to communicate what the issue was and how he'd be able to fix the drip system. He even gave me advice on a dying juniper tree and what product to use. I will absolutely recommend this company to my community and family. Thank you, David! read more

Called another irrigation repair place, and they told me five days until they could come out. Called Lance at Irrigation Repair Services, and he sent Omar out the next day and was so thorough and informative. Will definitely be using them again! Thank you!!! read more

I had David out to fix a leak in the irrigation in my front yard. A few days later, I noticed two big pools of water where the drip line had been repaired. I thought it was leaking in the same spot, so I contacted David and he said he would come back to take a look. He also reminded me that it would only be under warranty if there was a leak in the same spot. Before David returned, I replaced my drip timer that had stopped working, testing my drip line and now there's no leak! The drip Gods must be on my side! Throughout this process, David was incredibly helpful and understanding. I've fixed plenty of drip leaks in my time, but David was a huge help. The owner of the company, Lance, even contacted me to make sure I was being assisted. I would definitely recommend them to anyone! read more

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I needed to find a firm to come and replace a zone valve that had failed and been stuck open all night long. After researching a number of firms, I decided to give IRS a call. Lance was very professional when he answered my call, and I appreciated his honest upfront communication on what potential diagnosis and repair costs would look like. He also was very accommodating to my work schedule and was able to send one of his technicians out same day. David, the technician was very considerate and even though running late on a previous job, called and texted me multiple times to update me on his arrival. When David arrived he quickly confirmed my amateur diagnosis, and provided me a few options to replace only that valve, or to replace them all for basically the added cost of the additional parts. I decided to replace them all since they were about the same age and likely to also fail in the near future. When David was finished, he took the time to show me the parts he replaced and explain to me how they work, and demonstrated for me that the other two valves were already showing a similar amount of wear. He cleaned up the work area and you would never know he was there. One final point. My gut tells me that IRS may be a few dollars more expensive than other repair firms, but for my dollars, the honest professional approach and high level of customer servjce to ensure my complete satisfaction were completely worth it. I will definitely be calling Lance for any future irrigation needs I have, and will call him soon to provide me an estimate for new landscape lighting. read more

I have never left a negative Yelp review before, but I think this one is warranted. I dealt directly with the owner on a repair call this week, and it was an unpleasant experience from start to finish. Upon arriving, he seemed surprised at the nature of our problem, despite my having clearly described it on the phone (guess he wasn't listening). He made no secret of the fact that he was in a hurry to leave, and while he eventually completed a partial repair, he left a mess in his wake. The repair was bordering our lawn which had been recently planted with winter grass, and he threw all the dirt that he removed directly onto the lawn. I guess he was in too big a hurry to get a tarp or a few buckets. Of course it didn't come up cleanly. Two hundred dollars later, my original problem is not fully fixed, and a good portion of my previously pristine lawn will be a muddy mess for weeks, which was entirely preventable with just a little bit of care. This company will not be coming back to my property. Update after reviewing Lance's comment: My review was entirely factual and I do not view it as "rude". The problem (which I agree was a complicated one) was exactly as I described to him on the phone and should have come as no surprise. Also please note that there is no mention made in the response of my primary complaint, the totally unnecessary damage to my lawn, which is now shown in my profile photo...judge for yourself. read more

We had Irrigation Repair Services come out and update our irrigation service. During the estimate Lance was very thorough and knowledgeable about our plants and what they would need. He explained everything in detail, produced an estimate later that same day and was able to get us scheduled in less than 2 weeks. The crew worked very hard and did a great job for us. We are very pleased and would highly recommend them! read more

Just got done working with Lance, and he's definitely a guy that knows how to provide a great service. He was knowledgeable, very quick in the repair, and showed me what was wrong. He had no problem answering any of the questions I threw his way. I would highly recommend him for your irrigation needs. I know who to call right away next time. Thanks Lance! read more

Lance, the owner of IRS, knows his stuff. We had a problem with our irrigation system. He came and examined the problem, walked us through what was causing it, and what our options where to fix it. Him and his crew showed up and did the work on time. I would highly recommend this company. Lance is extremely knowledgeable and does what he says he is going to do. read more

Lance quickly assigned his technician Omar to make our repairs. Omar made our necessary sprinkler and drip system repairs in an efficient and satisfactory manner. After reviewing our system concerns, Omar explained what needed to be done and provided a quote and with our approval made the needed repairs - a job well done. read more

Called IRS to replace my entire backyard irrigation/drip system. Lance met with my husband and spent the time to ask questions about the yard that no one else did. His crew arrived exactly when he said they would and worked solidly until the job was complete. Lance was available for questions and did the final walk around inspection with us. He was honest and legit. His crew knew what they were doing. My sprinklers are amazing! My yard is a show piece! My grass is awesome! My potted plants are thriving...but here's the best news of all...my water bill has decreased by over 200.00!!!!!! Everything is way more efficient now! I am so happy we went with IRS to tackle a along overdue job! thanks Lance and crew!!!!!!!! read more

Well, I tried. Called the number listed. Sounded like I woke someone up. No hello, this is XXX from IRS or nothing. Thought a minute and hung up as it was certainly not in any way a courteous, or professional response to a customer. A couple of minutes later "Lance" called back and when I commented on why I hung up he replied, "well, I'm on a job...why don't you call someone else"...which I did. Not to impeach his service as we didn't do business, but I would never even considered it after the way this call went. read more

I.R.S. is top notch & Lance is amazing!!! He was able to move his schedule around and still work within mine. He arrived on time and was very professional. He was able to repair a broken sprinkler valve quickly and at a fare price. Lance also alerted me to some small issues that will soon become big problems. Needless to say I will definitely be using I.R.S. for my future irrigation needs. A+++ read more

I always think everything is too expensive, so that is where I start. But, I have to say that with that aside, (LOL, my own problem not Lance's) great service. I had a dead Rainbird and it was replaced in about 45 minutes, which included some good time spent making sure I had the zones working, etc. Good work, and I would recommend for sure if you want good reliable and professional service. read more

We had our entire backyard drip system re-done on a large lot. They showed up early. They were friendly. The work was well done. They worked through a couple of "curve balls" from an old underlying system, including fixing a cracked pool pipe that was unrelated to their job. The cleaned up all the work and left the yard in great condition. And the final bill was exactly what they quoted. I will not only use IRS again, but I will recommend them to anyone that needs work on a irrigation or lawn lighting project. read more