I couldn't be more impressed with the service and product I received from the Brennan company. My…read moresalesperson was thorough, but not pushy, and obviously knew what she was talking about. I felt so comfortable with her I didn't even get another quote. The installer, Chris, came to measure and then came to install them several weeks later. He and his brother (helper) were so efficient, thorough, and professional during the whole process. I can't say enough about my experience and I am so glad I chose this company to work with.

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

From start to finish our experience has been first class all the way. We have been working on a…read morevery long renovation project, and this team has been patient, professional, and always quick to respond when we've needed assistance. From Lori R in sales (great follow up), Mike in Service (saved our project - our hero), Traci in Scheduling (nicest!!) and Paola and Steven in finishing, they all have been incredible. Steven and Paola are the hardest working team and did an outstanding job finishing off the doors and windows. I can't thank them enough. If you are on the fence about a door and window company, don't second guess, they are worth every penny you spend!

We were recommended Love That Door by our neighbor who had recently purchased a beautiful custom…read moredoor. We were told their doors and professionalism was top notch. It took about 5 months for our door to be completed and installed. The door is indeed beautiful but at the time of purchase, we were unsure between midnight or midnight with copper color (both included at no charge) and were told we could always add the copper after the door was installed at no charge when we could make a better decision. So after installation, we decided do a light copper edging. The painter was told not to do it and we were told there would be a charge but they did not know how much they'll charge. I tried reaching out by phone, email, and text. It has been about a month and still no response regarding finishing the door. Everything was great up to this point. I do not feel that I should be nickeled and dimed for something that was included at the time of purchase then ignored after making such a large purchase. Extremely disappointed.

I went to the showroom this past Saturday and was very pleasantly surprised. Upon entering I was…read morepromptly acknowledged, greeted, and encouraged to look around while another customer was being helped. Once Johnny was available he joined me to discuss the doors and their features, gave me a demo, walked me through the customization options, and answered my questions. The doors are very good quality and I love the ability to customize the look and the prices are great. Mr. Gray is very professional, kind, and knowledgeable about his product line and made a same day visit to measure and begin working on my quote, which was a nice surprise. Most importantly, while the website is nice and you can use their online tool to see what a door would look like on your home, I recommend you go in person to the showroom because doors look so much better in person, the demonstration is extremely helpful, and the staff is very helpful and welcoming!

Very Professional Our previous iron door we bought from…read moreSeconds and Surplus. It lasted about 4 years and was in such disrepair that it had to be replaced. I found D&J Iron Doors online and noticed they had beautiful Iron doors . I stop by and showed them pictures which they had me to email the pics and measurements up of my old door. They had a new door that I liked in stock. They sent me a turnkey quote that included everything involved with the install including trim and paint. It started raining so they weren't able to finish the same day but they made sure the new door was installed and sealed up from the elements. The new door was about 2 inches narrower than the existing so it involved extra framing. The installers came back the next day with wider than normal trim to adjust for the narrower door. They went above and beyond to make everything perfect. I highly recommend Johnny @ D&J Builders Surplus Iron Doors and their installers! The new door is way better made. It is super heavy duty and seals up nice!

I can't say enough good things about Love That Door. We've used them for several projects…read morenow--including custom metal doors, garage doors, and windows--and every single time, they've delivered outstanding craftsmanship and service. Their attention to detail is top-tier, and the quality of their work speaks for itself. From design to installation, the team is professional, reliable, and truly passionate about what they do. If you're looking for high-end, custom solutions that transform the look and feel of your home, look no further. Love That Door gets it done right every time.

Good things come to those that wait and have patience. There is a long lead time, but it is…read moretotally worth the wait. The installation took a day. The touch-up came a couple of weeks after installation. The communication was excellent. I recommend this company to provide the door you've always dreamed of having. Thank you!!!

Brandon did an excellent job replacing several window sills that had rotted out, including a couple…read morethat I had totally botched trying to fix them myself with wood filler. Will absolutely be using him again for anything else that pops up around the house!

Joe was awesome, he did a great job. His work was clean and orderly. I will be requesting him for…read moresome more home repairs in the future. I am grateful he was patient to listen to some of my near future home projects and provided some suggestions. The price was fair and the rate was provided to me beforehand. Good service from a good company.

If you had told me, I would never have believed you. We had…read morea 100% positive experience replacing our windows with The Window Source. We were referred to them by a neighbor and Chris Pound came out and met with us and gave us an estimate. We replaced every window in our 1970s era home and the process could not have gone better. It was a no pressure visit with Chris and he showed us all our options. When installation day came, the crew was very professional, friendly and happy to answer any question. I highly recommend them - the price was very competitive; the installation process was smooth; the customer service was exceptional; and we are very happy with the results.

We have replaced every window in our house as well as our sliding back door. We did this over 3…read moreyears, in 3 stages and each time went with Window Source. Chris and Becky are very kind, low pressure and very professional. They went above and beyond when we got a scratch on our sliding door less than a year after we got it. I recommend them to everyone.

Very Professional caring Staff! Great service and follow-up…read moreWindows were installed expert professionalism Installers was very caring and explained each step

From the owner: Welcome to Merge Windows and Doors. Whether you are an architect, builder, or homeowner, your ideas…read morematter to us. We are passionate about providing the perfect windows and doors solution for your home or project. Visit our one-of-akind showroom and experience on a grand scale the most luxurious windows and doors from the highest-quality manufacturers. There's nothing like it in all of North Texas!

Alex is extremely friendly and polite and professional. We had 2 projects and paid for the second…read moreupfront. He came back to finish without having to chase him down. Great work and trustworthy. Highly recommend Alex!

After reading strong reviews, I contacted Alex to see whether he could replace sun‑damaged windows…read moreand to request an estimate. He immediately asked for a photo without gathering any details about the windows. I explained that the damage wouldn't show in a picture, but he insisted that photo‑based estimates are his standard process, with in‑person measurements only after agreeing to the estimate. This process felt impersonal and did not inspire confidence. While this may work for some customers, it did not meet my expectations for a service provider. I decided to look for a company that offers a more reassuring initial assessment.

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

BEFORE HIRING HAWKINS, READ THIS REVIEW AND OUR 99 REASONS WE DON'T RECOMMEND HAWKINS--ESPECIALLY…read moreIF CHILDREN LIVE IN YOUR HOME. Imagine hiring a contractor to improve your home, then discovering after the crew leaves that newly installed exterior doors cannot reliably lock, storm doors lack functioning handles or locks, and some entrances cannot be used normally. Now imagine realizing this while your child sleeps inside. Our project involved five exterior doors, four storm doors, James Hardie siding, and closing an exterior window. At one stage, three of four storm doors lacked essential operating hardware. We had to ask: Can we secure our home tonight? Could we use these doors during an emergency? Is our child safe? We could not postpone urgent corrections indefinitely while the owner blocked us, so on our own, we hired consultants to investigate the concerns and offer recommendations. The project was expected to be completed March 16-20, 2026, but remained unresolved months later. Hawkins continued demanding $9,577.20, which we disputed based on incomplete work, corrective costs, credits, reduced scope, and the undelivered door. Because of Hawkins lack of quality control in all aspects of its business, poor documentation and communication, and the countless risks associated with their unacceptable quality of workmanship, we hired consultants and other contractors, involved attorneys, disputed the balance, and completely lost trust & confidence. Don't make the same mistake no matter how "nice" the sales guy seems.

Hawkins provides quality work and have done a great job on many of our friends and family's homes…read more They are fast to answer job requests and are always reasonable in their quotes. If you're looking for a reliable company, look no further.