I had called Ryan, I had text him over 3 weeks ago and still no response. He installed a HEATING AND AIR CONDITIONER SYSTEM. but now that winter came, and the unit takes forever to heat my home. There is a loud hissing sound from the garage unit like an air leak, not using the intake vents. Ryan never has returned my call or text. I recommend you try other companies that stand behind there work. read more

New system installed in Aug and when we started to use the furnace loud noise and unable to use at night. No answer and customer service. After 2 months i got someone and they came and after that ghosted again. Do not use legal action coming. Default on contract. read more

hvac unit installed incorrectly crashing thru the Sheetrock with leaking after 4 weeks, This company will not answer emails, texts or phone calls, in the process of legal action read more

Irish Heating and Air - Where the sheet rock came crashing down due to installation incorrectly - Heating & Air Conditioning/HVAC Near Me - Tracy, California

See all

I would have loved to give this business a 5 star review. They replaced my whole house a/c in 2020 and installed a mini split upstairs. Back then their service and support was great. The service they provided afterwards leaves a lot to be desired. They basically show up and give you a new filter and clean the mini split filter, which is something you can do on your own. they don't clean or service either unit. So, save your money on purchasing an extended service contract with them. I also tried scheduling service with them about 2 months ago. 2 phone calls and emails on their website, but no response. They were awesome to us when we were purchasing the new system. After, not so much. read more

6 Stars if that was allowed!!! We just finished a 3 day installation of a 3-Unit Mini-Split system with a single wall mounted condenser. I reviewed several providers but Irish Heat and Air were both the best price and came highly recommended by our electrician. Jesus and Pilot completed the installation and we could not be more happy with the service or the end product. Throughout, they took great care to ensure there was no dust and they were very considerate with respect to Covid precautions (wearing masks and social distancing). The end result has far exceeded my expectations both in terms of the cooling, low noise and exceptionally neat installation. Last point - Ryan Ferry visited to inspect before the install and they on day two to make sure we were pleased with how it was all going. read more

Irish Heating and Air - Condenser and piping - Heating & Air Conditioning/HVAC Near Me - Tracy, California

See all

Didn't follow through with an unfinished job. They installed several units and one was supposed to be wifi accessible. We worked with Ryan Ferry at Irish heat and air. They take your money but they don't deliver a finished product and service or stand by their work. We are demanding a refund of the portion that was not delivered and they don't respond or call back. Beware and stay away or make sure you have everything in good working order before you pay them a penny. If you pay them, you will never hear from them again. Disappointed and disgusted. read more

Found them on Yelp and Irish was responsive and offered competitive pricing. They showed up on time, were polite and professional, and went the extra mile to do an install on the more difficult (but less visible) side of our house. Big kudos to "Pilot" for coming through! Highly recommended, these are stand up people! read more

I called about my AC problem, they told me that they have diagnostic charge. When the technician arrives the following day and found out that the problem is the capacitor, I told him that Im still under warranty, which she referred me to a lady, she told me that she doesn't know about the warranty process and its her husband who knows, which was not around that time. Its too hot and Im helpless, I let them fix the problem and paid the whole amount hoping they are professional enough to process the claim. If I don't pay them, my AC will not be fixed, or else, according to the technician, he will be charged with that amount. I called them the following day, many times, when the lady called back, she told me that they will not process the claim. Its also difficult to contact them, always voice mail. If they call back, you can barely understand her. NEVER, NEVER, NEVER contact this company..... read more

Owner's rebuttal to my review for them not honoring their work isn't even close to what happened, so I guess that also makes him a liar. I've got several screenshots of our conversations. I've called about 5 times to speak with the owner, but he refuses to return any of my calls. Honestly I've never even spoken to him on the phone, because he refuses to call me back. I guess I can start sharing screenshots... read more

I had an hvac system installed in my home in April 2017. I had issues with this company right from the start. I was unable to get a hold of them to schedule the completion of the install when I purchased my home. When I finally got them on the phone they scheduled me for a Saturday appointment to finish the install. They never showed up. A few weeks later when I had some free time to call them, they said they had scheduling issues. Which in my opinion, doesn't excuse them never calling to apologize or reschedule. The technicians that finished the install made a hole in my drywall which they didn't offer to fix. I overlooked it and fixed it myself. When winter came around the heating system was not working properly. I called them for the warranty. They sent someone over to fix it. The tech found that the original installers did poor work on the install. It has now been a year since it was installed and now the AC is not working. When I called them for the warranty, they scheduled me for an appointment. The technician showed up an hour early and expected someone to be home. I explained that my appointment was not for another hour and no one would be home til then. I then called to reschedule the appointment and they told me that they would be charging a service fee due to me missing my first appointment. Which I did not miss, because the tech showed up an hour early. When I tried to explain that to them they brushed me off and pretty much told me to seek repairs elsewhere. I will be submitting a complaint to the department of consumer affairs against this company. I hope that people read this and it will prevent them from seeking service from this unprofessional company. read more

They came in next day to repair my office "fixed it" and I paid. Two weeks later same issue the came and fixed it." (I paid again). Went out a third time I had them come out and they said they can repair again (to pay again) or me get a new unit. They were very defensive and not helpful. I called another AC company came out next day and fixed the problem right away. He even called to check on us a week later. Would not use this company. read more

Great experience with Irish. They responded quickly to my request for information. Their sales rep. was on time, friendly, professional and explained everything clearly. Their install staff were on time and professional as well. I would recommend Irish without hesitation. read more

The air conditioning in my house stopped working on Saturday - The temperature inside quickly rose to 81 degrees. I called Irish Heating & Air and spoke to a very nice woman who said they'd send someone out between 3 and 5 that day. I asked what the charge was for "emergency call on the weekend" and she said there wasn't one! SOLD !!! The tech showed up right at 3. Crawled up in the attic, tested a part, said it had failed. Replaced the part and the AC was back up and running within minutes. One of the things I liked the best was the standard pricing. No hidden costs anywhere - it is what it is ! That is awesome. I would highly recommend Irish and plan to use them myself from now on as well. read more

STAY AWAY FROM THIS COMPANY!!! They don't own up from their mistakes, SHAME on you, we work hard to earn a living but you guys don't know how to treat your customers, they even said don't call them anymore even though the issue has not been resolved. Their technician blew and shorted the parts but they they dont want to replace the parts or even pay me. NEVER, NEVER, NEVER!!! read more

Irish Air has been great in fixing every AC issue that has come up for us, on our primary residence & rental properties. Ryan is very personable and down to earth and knows how to manage the situation to get the problem fixed as soon as possible. Totally recommend you try them out on your next new installation or repair job. read more

These are honest people. This alone is enough for me to hire them but given the fact that they did a superb job of putting two 4 tons on my home in 2 days and leaving a clean attic tops the scale. Ryan is a man of his word. In addition to that, it shows he cares more on the job being done than its monetary gains. Jesus and Martin are like boy scouts! They never failed to impress me. Not only did I feel they never took their jobs for granted but they made sure everything is working and in perfect condition before leaving. If you are looking for an HVAC company, look no further. 7 companies came to my house before them. Although the price they quoted are competitive, Its their work ethics that left the others in the dust. read more

If giving no stars were an option, I would have gone with that. Our AC went out during the recent "heat wave" of June 2017. My husband was sent a text message stating that someone would be at our house at 2pm. I rushed out of my teaching job in order to be home by the stated time. Nothing. No one arrived at our house until 5:30pm! I understand that the worker could have been held up because it was a hot week, but a courtesy text would have been nice. Later, we found out that the company itself was under the impression that their worker did make it on time. Looks like their worker is dishonest and failed to admit they were not on time. After the worker finally arrived, he began to tell my husband that he would add more free-on to our AC system. That was mistake number 2. The wrong free-on was added. Our AC system is from the early 2000s. It should not have received "newer" model free-on (we found out this was done wrong after consulting with the company that fixes AC systems through COSTCO. I'm in the bedroom (just near our AC system) listening as the worker tells my husband that the free-on may not work and that we may have a leak. My husband's response, "can you find the leak?". The worker's response, "I don't have the tools with me". Really? You work on AC systems and you go to homes without the proper tools?! Also, the worker put on the receipt that he spent 2 hours at our home "working" on AC. That is a ridiculous lie. All he did was add the incorrect free-on and left. That minuscule task takes 2 hours?! Ya right. The company has failed to respond to our request of compensation for the incorrect labor fee. Overall, this company is a sham. They fail to hold their workers accountable and they themselves after being informed of grievances, fail to accept accountability. Save yourself the trouble and go with Home Depot or Costco. It is a shame that companies like this make customers second guess ever choosing to hire "family owned" businesses. read more

Irish H and A installed a split ductless ac system in our house. Jesus and Pilot, confident, intelligent, very pleasant and hard working young men, did an excellent job installing two ceiling cassette units with minimum disruption to the house. They made sure that no dust was released while cutting the plaster ceiling, and cleaned up after each day of work. The electrician who joined them on day two was very knowledgeable and was able to run the electrical line to the second storey without exposing any wires to the outside. Ryan Ferry, who provided the estimate, visited the site on three occasions to deliver parts and to make sure that the work was done per plan. We highly recommend this company and will use them again in the future. read more

Ryan and his team were responsive initially and did the work quickly, but they did not install what they said they would, and even thought I paid them for the work they won't return my calls (have called office many times, don't get a call back) to discuss what we can do to get the right parts installed. Mistakes and miscommunications can happen, but the way Irish dealt with it was not the right way - disappointing. read more

I called them late on a Saturday over the holiday weekend and was happy to learn they could see me early Sunday morning. The technician (Fabian?) arrived wearing a company shirt and promptly got my AC unit up and running. He walked me through what he was doing and went over costs prior to performing any procedures. read more

I had previously had Irish Heating & Air replace my entire AC house system and was very happy with the entire process. Recently I had them install a mini split system in my garage shop. Ryan came out to see what exactly I needed and give me a quote. He was friendly, professional and very, very knowledgeable. A week later, the install crew showed up exactly on time. Again very friendly and professional. The work was completed the same day (even though they had to go get another unit as the one they brought has some shipping damage). I couldn't be happier with the entire process and love that my shop is now as cool as I want it to be. read more

I've been using Irish for close to 5 years now. At first when I tried him I had heard good things but I could never rely on that until I had my own experience. Sure enough the reviews and feedback I had heard/seen were correct. I quickly started sharing Irish with friends and family and realized his team was honest and reliable. In the past few years he has done service calls, a entire unit replacement, and seasonal services for my family. I know Ryan will get it taken care of and usually knows what's wrong before he approaches the home. Saves me time and money every time I use him! Aman read more

I highly recommend using this company if you want to: - Be charged for air conditioning service that fails the next day. - Pay for inflated technician hours. - Wait for 3.5 hours past the time scheduled, verified by the company's own texts. - Not be compensated for any of the aforementioned items. Sadly, I'm Irish. Much disappointed. Only gold at the end of this rainbow is fool's gold! Buyer beware! read more

Office communication leaves much to be desired, but they were polite.. Pricing is a little high, but not too bad. Tech came, but no documentation on what was found, what was done and/or if there are any recommendations. Says they checked the wiring, but I already knew the wiring was undersized and have plans to change it out. Tech said all was good except for dirty filters. Asked for call back to review options. Never happened. read more

These guys are the real deal. From repairs to complete system installations, I have used them for my different properties on numerous occasions over the years. Always show up when they say, communicate the problem issues, and give multiple solutions for me to consider. They are my go to heating and ac repair company. It is always refreshing to have companies you can trust now days to do the work. The ower Ryan is hands on and knows his stuff. read more

Ryyan and his crew know their stuff, hands down. They have completed 2 projects for me - both brand new installs of furnace, AC compressor and ducting. They communicate well and never fail to do what they say they are going to do. We had a small issue with the building inspector on a project and Ryyan worked with him to ensure all the problems were addressed in an extremely fast manner. Very happy with their service and I'll always be calling them for my HVAC needs. read more

My husband and I always appreciate Irish Heating & Air for their prompt and professional service!

So happy Ryyan came out to our home to fix our A/C. It was a simple fix and he was in and out and now our house is cool again! Even though it's 100+ degrees outside! Thank you! Same day service in these temps- a HUGE plus! read more

This company installed a unit during an escrow. As the buyer, we expected and had in writing in the escrow contract that this would be a brand new heater and would be installed by a professional, licensed contractor with permits. It turns out that because the company is familiar with the seller, they installed a used, very large heater and hooked it up to ducts that were not big enough to support the unit, and then connected the heater unit to a faulty exhaust pipe that apparently has been leaking CO2 into the underneath of our home. The ducts being too small for the heater would then cause the unit to get too hot and then shut off automatically and therefore we've never properly been able to heat our home and has burned out the unit. Now it's winter and the heater is shut off due to safety concerns by another heating company who inspected the unit for us and snow is on the horizon. In addition, the receptionist at this company was annoyed we called to follow up on whether she heard from her boss if someone can come up and check it out she was heard mumbling under her breath with annoyance. When we heard back from this shady company, they said they want $65 to come out and give a "diagnostic"'on the heater they installed and I supposedly have a warranty on. THIS COULD HAVE KILLED MY FAMILY!!! After some more digging it was discovered that he has a restriction on his license for a bond on his license DO NOT USE this contractor he isn't bonded!! read more

Wow! These guys are the best! I've been researching for an HVAC replacement and wanted to install a VRF system from Mitsubishi. It was hard to find a certified re-seller and installer in our area, I found Irish Heating and Air via Mitsubishi site but they are all the way out in central valley. I reached out to them anyway and to my surprise, they are willing to travel all the way to Hayward. We agreed on a MVZ/PVA (heat pump and air handler) setup to retrofit with our existing rigid duct work. These guys were on time and was on-site for 12hrs to install the system. The system got us through the summer and the coldest winter in memory with plenty of capacity to spare. read more

5/8/2017 i called twice. answering machine, could not understand lady on the answering machine. left brief message and phone number. 5/10/2017 still no call back. TRULY PEOPLE DO NOT CALL THESE GUYS! they need to really rethink their idea of service and call back time. i would never call again. no call back no job for them. read more

Wow in a pinch these guys really come through. Ryan came out and then within four days my unit was completed. He suggested a money savings option that we couldn't be more pleased with. Irish Heating and Air was 50% less then the bigger companies. In the past we use the bigger companies by far this has been the best experience ever. It's a 109 degrees outside and my family is wearing blankets to sit on the couch. Do yourself a favor and check them out read more

I contacted them through Yelp. Got a response in a couple hours. They were able to squeeze me in the next day while everybody else I talked to was booked out for 2 weeks. The Tech showed up early, was very friendly and professional. Most importantly got my roof top air conditioner up and running. Great job guys, I'll keep you in mind for my future AC emergencies. read more

Great company, came out on the holiday during a heatwave and only charged a $65 diagnostic fee. Higher but reasonable prices to repair, considering that they got a 17-year old unit back up and running, buying me some time to save up for a replacement unit. Super- fast repair and a technician with a great attitude and customer service skills. Highly recommended!!! read more

In about 2007, Ryyan installed a AC/heating unit. During this recent heat wave, our AC wouldn't turn on. I found his number and called. He was helpful, he gave me direction on maintaining the unit, and also gave me a suggestion about trying a potential fix, and it worked! I appreciated his gesture since the installation was so long ago. I am sure I called at the worst time, in terms of being crazy busy 'cause of the heat, but he took the time to help :) read more

My partner and I purchased an air conditioner/furnace from Irish Heating & Air in 2017 and we had a couple of issues with it and YES Ryan did honor the warranty with no problem! We purchased a really good unit (not over priced, but not cheap) and we are truly happy we did not go with the cheapest unit out there--you do get what you pay for! I continue to have Irish service our system yearly. I called them and they came out in June and serviced the air conditioning unit. We have used Irish before we purchased our air conditioner/furnace for service calls and found Ryan and his company to be honest and do a really good job and provide great customer service! Are they perfect? No, but if something isn't right Ryan does fix it and he does have integrity. My partner is an electrical contractor and also self employed so maybe I see both sides a bit more. But trust me on this one, Irish is honest and good! read more