As a Spouse of a patient, my first experience was that I was subjected to negative sexist remarks…read moreby the staff. The other time I accompanied my spouse to an appointment, another staff person exhibited rudeness and discourtesy. My spouse is still seeing this place for help, however, I will not enter the business again. These staff people may help my spouse with their treatments However, I will not enter the business again!

In May2022, I was referred to the Silver Lake office. I had to make several calls just to find out…read moretheir location (apparently, there are many in our county) It seems no one could figure out which office I was coming to because of a severe understaffing issue. So, after at least 3 phone calls, the date for my first appointment was mixed up and I missed it. Finally, I get an appointment and there is no one in their office to take my insurance info. Why I even bothered after this point is beyond me! 1st appointment for an evaluation was fine. I thought maybe I had misjudged the place. 2nd appointment was unsatisfactory. The PT told me that they were terribly understaffed and she looked like she was ready to cry. After that visit, I decided to go to the trouble (and the new wait time) of getting a new referral for a different rehab place. So now, a month later, I get a bill for "services" totaling over $400. Services? For what? I would suggest you find a different PT office, if you are looking for help. Summit on 19th Ave, Silver Lake area may have been a great office 6 months ago but in my experience, it was a huge waste of time. I WILL be disputing this bill!!

This place is the best! I've been to physical therapy for various minor aches and injuries over the…read moreyears, but none of the other clinics I've visited have come close. I chose PNW Physical Therapy initially because I needed to find a clinic within walking distance from my home. I had surgery on my shoulder which meant that driving wouldn't be an option for a couple of months. Andrew was my primary PT, but I also saw Kylie a couple of times and got to know a few others around the clinic (including the owner, Jamie, who is awesome!) over the ~4.5 months I was going. Every session was 1-on-1 for the full 50ish minutes, which was different than any other clinic I had been to. Each appointment started with some assisted stretching and mobility exercises before moving into range of motion and strengthening. Every exercise was demonstrated for me and my therapist always ensured I wasn't experiencing any pain or discomfort. My main interest was getting back to a place where I could golf again, and after a couple of months spent restoring my range of motion, we started doing exercises that were more tailored to my activity preferences. The office was cooperative with my financial circumstances and honest throughout the entire process, never trying to schedule my for excessive appointments or take advantage of the situation. I'm now happy to say that I've been cleared by my surgeon to resume full activity and he was very impressed with my progress over the months. Now that I'm all finished, it feels kind of weird to say that I'll miss going to physical therapy every week!

Yesterday marked the end of my therapy with PNW Therapy. I have gone to other therapists for knee…read morereplacement and hand surgery. This time I picked a different therapist for knee replacement. I am so glad that I did. Jamie Lee was my therapist. He was a joy to work with. He listened to what I had to say, even if it was off the subject. They got me an extended prescription. As I was still have knee problems after 3 years. Bottom line is, I will never look for another place for therapy as this is now my place for any kind of Therapy. Aloha to all at PNW. You made an 83 year old feel like an 80 year old. Lol. Thanks

Even though I have walked by this PT office for years on my way to Silvertips and Stealth games, I…read moreassumed this place was only for elite athletes. When I discovered that they had a free injury analysis - I decided to try them out. The result has been phenomenal. I have been in ASTYM Therapy for my hamstring pain with Ben and I've been amazed with the progress. In January I could barely run a few miles without pain, and on Sunday, I ran 20 and felt great! I am also working in conjunction with Everett Physical Therapy Sports Performance Center on strengthening. I will be running a marathon soon - and coudln't have done it without them!

I was sent here by my surgeon for pre-surgery treatment, and am now rehabbing post-surgery. The…read morestaff is amazing and caring, and really work to get you back to functional as soon as possible. The facillity is well designed and comfortable and they have great scheduling, very flexible. Over all I am really happy with my therapy and will use them again and happily refer others here as well!

Movement is medicine! Amazing PT's and trainers, engineered sports method helped me with chronic…read moreback pain that no other PT was able to make a difference with. I went to Marysville location

Lol, I was told that they sent a trainer to a facility who was high. When he got there, he opened…read moreall of the windows hoping that the underage athletes wouldn't smell the pot he was reeking. Nothing has changed!

I promise you, you have never had physical therapy like this. Dave's style is as…read morepatient-participative as it comes. You'll not only experience the best physical therapy of your life, you'll know WHY what works, works. Lots of discussion at every visit about body mechanics, suggestions for exercises, and for me, an adjustment at the first visit that addressed the root of a years-long low back problem - and resulted me walking out of his office with a different gait (really!) - and pain-free for the day. Still working on it of course, but (finally) have reason to expect a full recovery... and always the expectation when I go in with a flare-up that I'll come out feeling great. Just a master of his game. ****Sadly, Dave told me last week that the week coming up will be his last at the clinic, as he is moving to AZ! :( He has assured me that Patrick uses the same techniques, though with his own style. Fingers crossed, because this guy has been *amazing* at what he does. I will update!

I just completed my physical therapy after having lumbar fusion. Evelyn…read more Scarborough, PT/DPT was my therapist. She was professional, patient, encouraging, and helpful every step of the way. I am so grateful to her! The entire staff at the front desk and physical therapy assistants were all very compassionate, friendly and professional. i would recommend this facility to anyone requiring there services.

Great experience. Thank you OPT ! The staff were all very kind, sympathetic and helpful…read more Knowledgable PTs who made my exercises fun! If your back is tweaked, or you have a bum knee, give these folks a try. They're like family to me.

I have been seeing Yoona Kim for acupuncture and came in for an appointment 4 months in and was…read morecharged for an office visit at an additional $170.00 dollars. Unfortunately, I was not made aware of the additional charge only asked to complete some paperwork on how I was feeling. When I called to ask why I was charged an additional $170.00 for the office visit I was told it was because my insurance company required them to check in on how my treatment was going. I have been going for maintenance purposes. I did call my insurance company and was told that this was a false statement that they do not require this. I tried to speak with the office manager again and never received a call back. Unless you want to be charged for services every 4 months that don't amount to $170.00 worth of treatment I would avoid going to Vida.

So I have been suffering from sciatica and si joint. I have been in physical therapy for three…read moremonths but decided to try acupuncture and a chiropractor. I went to vida since they offer both. Two weeks later only one chiropractor visit and two acupuncture visits in and I can now walk without any he cane. I can sleep without waking up to take more pain pills. I'm excited to be on the right side of recovery. Great people definitely give them a call.

I developed sciatica during pregnancy in my 3rd trimester. I was unable to walk without limping and…read moreabsolutely miserable. From the initial scheduling phone call to the end, I had a wonderful experience. The scheduler handled my insurance, reached out to my Dr. for a referral and scheduled me several weeks out so I didn't have to worry about that later. Lexi was my PT and she was the best. Because I'm pregnant I was limited in what I could manage; she modified stretches and made sure I was comfortable while still providing relief. I reported my pain level an 8/10 at our first appointment and by the last one, it was 3/10. I'm still doing stretches daily and while it flares up every now and then, I can function again. Thanks Lexi for being the best!

Unfortunately I experienced what no client in pain and needing therapy should have to undergo. The…read moreoffice staff was and always has been excellent in attempting to schedule, and in their courtesy and cheerfulness. I received massage therapy for about a year here with a good therapist who took his job and my health very seriously, but he left. They have been booking way out and have not hired anyone else, so I had to take an appt. elsewhere as I am a 66 y.o. woman with quite severe hip, neck, back, and knee pain. When I came in last week on my spring break (I'm a teacher), I tweaked my upper hip getting out of the car, and went inside. I paid my copay, and was waiting for Mia to come out. The front office staff member told her I had pulled on a muscle, so when Mia came out I explained that I better not have that area worked on, and also at my one appt. I could find a week before, the therapist used hot stones around my neck, and together with the high stress I'm under (my mother is dying and daughter in crisis), I was recovering from a stress rash around my neck, so please don't work there. But I still needed to get relief/have the long awaited treatment on my lower hips, upper back, legs, arms, etc., to which she replied with a rude tone of voice and facial expression: "For An Hour??" I tried to explain that yes, I needed it, as my steady therapy was not available. She then said: " I have a waiting list of 100 people". I said, I'm here waiting to get help for my pain and you're telling me about how many people are on your wait list? To which she said: "I didn't say that"... (a complete lie-she just said it). So..... Her attitude of complete lack of concern for the clients welfare, lack of professionalism, care or intention to H-E-L-P me get the therapy for which I came there, lead me to never want to go back again. She is not fit to serve as a health care provider, and even though our region has a shortage of massage therapists, you want to avoid going to IRG Silverlake with Mia, who will treat you rudely and inappropriately if she feels like it, no integrity whatsoever. Also in the one prior appt. I had with her, it was at a very lackluster and mediocre skill level. I would like to add that the director did call me and took notes on what happened, and did apologize, which was appreciated. I do think that based on my experience over the year, that he Does Care about the quality of service they provide to their clients seeking treatment from pain and mobility issues. However, their lack of hiring someone to cover the need of clients for three months is troubling (I don't know to what extent he is responsible). Health Care is in a seriously difficult situation though now, financially and otherwise, and I had tried to give the benefit of the doubt, until being treated with such a low level of concern for the welfare of my health, and the basics of how to treat a client with courtesy and care. Let's try to bring each other up and not down in this crazy world? Be Well Everyone!

I've been incredibly impressed with my experience at iCure Physical Therapy. The staff is…read morewonderful, professional, friendly and always make me feel comfortable and cared for. My Therapist took time to truly listen to my concerns, created a clear and effective treatment plan and made every session both productive and encouraging. They treated me like a family friend and I'm so grateful for the care I've received here and if you are in need of a physical Therapy and live in Lake Stevens, Marysville or Snohomish area, I highly recommend iCure Physical Therapy.

Really happy with my experience at this physical therapy clinic. The staff is kind, attentive, and…read moregenuinely cares about your progress. I've felt a noticeable difference and would definitely recommend them!