Sergio was excellent and was able to replace the garbage disposal and replaced a light in the…read morerefrigerator. On time and clean and discussed options. Well done!

I set up an appointment to have my refrigerator fixed because the ice maker dispenser motor was not…read moreworking. I explained this in detail. I made an appointment windows from 12pm-3pm. The repair person showed at approximately 12:25pm (which was great). It took him less than a minute to determine wires at the bottom of my freezer door needed to be soldered. Then he proceeds to tell me he has no time today to fix it and I need to make another appointment. I carved out my day for this. I asked why he could not do it today. He said he had four other jobs to do today and did not have time. I asked then why are you even here. He said to diagnose. When I made the appointment I was told it would be repaired today. Now this guy said he had four other jobs to do today. So basically I feel that my time was wasted and was upset. I told him I made the appointment today to have it fixed and if he could not do the repair today I would call someone else. I asked him to leave. He told me I needed to be respectful. I told him, you are not being respectful of time and I asked him to leave. He wasn't moving. I said if you do not get out of my house immediately I would call the police. In my opinion, when you make an appointment to have something fixed, they should fix it, unless parts or something has to be ordered. It only took him a minute to diagnose, so he had an idea of the issue before he arrived. Asking for a second appointment to fix the issue seems unreasonable to me and a total lack of respect for a customers time. I will not be utilizing this company again and will avoid them in the future. Especially, since I had to ask this guy several times to leave and threaten to call the police before he left. Update: The technician did not immediately pack up. I asked four separate times. Also, when on the phone in setting up the appointment, I was told the repair would be done on the appointment. I would understand if parts needed to be ordered, that was not the case here. At no time when setting the appointment was an expectation that this was a diagnosis only visit. I was clearly told on the phone it was a repair visit. I wish this company would be honest about the situation. I find their response purely self serving at best and dishonest at worse.

They are always very responsive. They have high quality customer service and while sometimes I've…read morehad to wait for an open schedule, they were able to get me in when someone else canceled. I will definitely be using them again.

What a great experience. Great customer service, I was able to get someone out right away. Great…read morecommunication fast and easy. The fix went smooth and was in and out. Highly recommend Service First Appliance repair!

They were able to come out the same day that I created the project. They accurately diagnosed the…read moreproblem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working!

Fast efficient and reasonable cost. Was fortunate to get fast service! And a needed part was…read moreshipped & arrived the following day!

Definitely understand what others have said about the owner's lack of customer service prowess…read more Experienced a testy response to a very simple question. Suppose it was at least better to find out in advance...Will be avoiding.

A first class service if you have a problem with your washing machine or dryer. Darrell is very…read moreresponsive, professional and knowledgeable. He arrived early was exceptionally neat and clean and most reasonable for the services performed. Gib - Castle Rock, CO

Our fridge started having issues on Thursday and we attempted to figure out the issues for…read moreourselves but we just couldn't get anything to work. Unfortunately most places are closed on weekends so I put in a request anyways on yelp for a service repair. Fortunately, the company reached out promptly and said they could come the next day on a Sunday. Sergiy came pretty prompt within the time hours he gave us. He was honest and didn't bs us!! We wish we could've continued services with him but the part we need is the cost of a new fridge. So given that cost vs maintenance with LG vs a new fridge: it is time to go fridge shopping. Thanks Sergiy! We appreciate you!

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

Fixed issue with fridge filter.found part, followed up and was fast and easy. Showed up on time.read more

I contacted TopServ for a quote on replacing a Samsung dryer heating element and the advisor gave…read moreme a ballpark estimate that was in line with what I would have expected and were able to make the visit within a few hours. The service technician, Ruslin, was very prompt and professional when he arrived and confirmed that the heating element had broken. He had the required element on hand and was able to perform the service very quickly and also vacuumed and tested ventilation. I give Ruslin and TopServ advisors my highest approval.

Top Serv appliance and HVAC provided a quality, professional, and courteous service call to…read morerepair our refrigerator. The service technician, "Vlad", arrived on time as scheduled. Vlad is very knowledgeable, friendly, and professional. He quickly located the problem and able to fix it saving us unnecessary expenses. We can highly recommend TopServ for your refrigerator repair needs.​

Responsive, efficient, honest, fair price. Now on speed dial for any other appliance repairs.read more

Jason said he was the owner never order the part but took my 357. to order part and never dtd.read more

Al is beyond amazing cares about people and his work highly knowledgeable and did a great job…read more Quick and follow up was nice.

I called Al's after being rescheduled twice by another repair service because they were too busy…read more Al, on the phone, told me what I needed to look at after learning what the problem with my Samsung washer was. I did what he told me, which corrected the issue and saved me a minimum of $75 for the other companies trip fee. I will be using Al for all my future appliance repair needs. That you Al we need more people willing to do this instead of just setting up an appointment.