They were great, would definitely use again…read more I had them replace a couple of water filter systems for us and install a replacement hot water tap for us. We were recommended by Salem Plumbing. Complaints? Hard to get appointment because he was so booked up, but that's because he does good work. Also, I would have preferred to be able to pay my bill either right away with a credit card (even with a 3% surcharge) or when I received the bill, to pay online directly. Only way to pay was by writing a check unless I phoned the office which I never thought to do. But excellent quick and efficient work so I really can't complain.

Had an appointment for an estimate to replace instant hot water heater. owner never bothered to…read moresend estimate. Wouldn't recommend left a 94 year old woman without hot water. Found reliable plumber who responded promptly.

Excellent service and price ,came on time , left as clean as when they came , highly recommendedread more

They are the best!!!! Great work!!!!price is great!!!…read more Trustworthy!!!cant say enough enough... very happy with them!!!@

In 2020 we moved and had to call a plumber for a toilet leak/replacement. We told them it was NOT…read morean emergency, but they showed up that night and charged us triple what a plumber at our former house charged (same work, also after hours) 5 months previous, so we were wary. In early 2021 we did a major kitchen and laundry renovation on our current home, CRoy was the plumber who worked with our contractor and did all new plumbing ( a slab ranch - no basement). Both the owner and his assistant were prompt, professional and neat. October 2022 - bathroom renovations. Same excellent work (same assistant - always a good sign.) They will do what you request but will tell you what is best and what is necessary. (My husband requested some "just in case" additional piping for possible future remodeling that added cost.) We were delighted to pay a very reasonable bill for such excellent and timely work.

Thank you efficient and good job and would recommend , thanks for patience with elderly mother.read more

Alan McGrath Plumbing & Heating was fantastic. My 28 year old boiler was leaking water and needed…read moreto be replaced as soon as possible. Jay came over and diagnosed the problem quickly. He was very informative and knowledgeable about what needed to be done and what options were available. He was able to completely replace and install the new boiler system that same week. I couldn't be happier with the new system and the job McGrath did. They also had the best price out of several plumbers I got quotes from. Jay is honest, knowledgeable, professional, friendly, reliable, and hard working. The whole area was also left very clean after the work was done. Going forward I will definitely use Alan McGrath plumbing for all my plumbing/heating issues and would highly recommend them!

Bryan came by to service the water heater (to replace the anode rod). Did a great job as always…read more It's nice to have a company that is always professional, on time, focused on doing a quality job, and willing to take the time to explain things and provide some helpful tips going forward. Consistently first class!

I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

This is an excellent local plumbing company…read more We have used Puleo twice in the last two years and both times were great experiences. We got a fast call back - not very common, in my experience. After that they had a truck to our house pretty soon. The plumber who came to the house was very professional and great about explaining the problem and his proposed solution. I know NOTHING about plumbing and having someone who was not condescending and helpful was great. Soon after, his boss called me with an estimated price that was very well explained and, in my opinion very fair. The actual billed price was actually on the low side of the estimate! The work was quick and well done, as far as I can see. The plumber who did the work was very careful to clean up after. It truly looked like no one was ever here. It is great to have a reliable, professional company to rely upon when you need them. Puleo was a great help to me and I hope you give them a look too.

They are awful! Stay away…read more Clueless how to fix our heating system. Also, really bad with fixture.

We had a new heating system installed in September. Greg Stark explained our options and helped us…read moreselect a system for our home. Greg was knowledgeable and helpful throughout the process. Always available for questions. His technicians were on time, polite, efficient and neat. Every step was explained to us. And all time lines were met. I recommend Stark and Cronk as an efficient well run plumbing and heating business.

excellent service from Ben. very knowledgeable fixed our problem immediately. If you have a…read moreplumbing problem ask for Ben. He was neat and cleaned up.

Ashley is best in Ipswich area. Took me years to find them…read more The other choices by comparison that I used were terrible. Like a breath of fresh air. Family run. Very conscientious & professional and know their stuff. Ask for Paul for oil/ boiler repairs & Andrew for a/c You won't be sorry.

I called in and was greeted by a very nice lady on the phone. She scheduled a service call for a…read morenew install. Paul Ashley showed to complete the site visit. Super nice guy, very happy with the response and service. Great family company, highly recommended.