Excellent service and price ,came on time , left as clean as when they came , highly recommendedread more

They are the best!!!! Great work!!!!price is great!!!…read more Trustworthy!!!cant say enough enough... very happy with them!!!@

Bryan came by to service the water heater (to replace the anode rod). Did a great job as always…read more It's nice to have a company that is always professional, on time, focused on doing a quality job, and willing to take the time to explain things and provide some helpful tips going forward. Consistently first class!

I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

Recently needed my cast iron plumbing stack replaced, Mark and Braidan showed up on time to do the…read morejob. They worked for eight hours, did a great job, and cleaned up afterwards, they answered all our questions and concerns. I will call Burke and Sons again for my plumbing needs.

Guess they did fixed the problem. But as a landlord, and they knew I was... they took full…read moreadvantage. Came in to diagnose and quote a problem with a bathtub faucet not delivering cold water. When they took it apart they called me and said they can't put it back together and will need ~$1400 to replace the entire valve. And need an answer asap or they are leaving. And btw since they can't put it back together the water is out for both tenants. Essentially held me hostage. Won't be doing business again with them. I recommend you don't either. For TLDR Technician caused irreversible damage. Threatened to leave before I can even assess what happened. Essentially if they left with no water I went from an annoying scenario tons emergency put all tenants in a hotel scenario. Shady business practices. Stay away.

They were great, would definitely use again…read more I had them replace a couple of water filter systems for us and install a replacement hot water tap for us. We were recommended by Salem Plumbing. Complaints? Hard to get appointment because he was so booked up, but that's because he does good work. Also, I would have preferred to be able to pay my bill either right away with a credit card (even with a 3% surcharge) or when I received the bill, to pay online directly. Only way to pay was by writing a check unless I phoned the office which I never thought to do. But excellent quick and efficient work so I really can't complain.

Had an appointment for an estimate to replace instant hot water heater. owner never bothered to…read moresend estimate. Wouldn't recommend left a 94 year old woman without hot water. Found reliable plumber who responded promptly.

I had this company install a full ducted system the employees were very informative and did great…read morequality work 100% will use them in the future ac is working great.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

Max from Paul's Drains came out same day and opened up the clogged drain in our laundry area…read moreplumbing. Great attitude and a professional approach.

At first it seemed a backup problem was solved by a sewer pipe cleanout for $300. But within a…read moreweek the problem recurred, and I was told I would have to pay another $300 when they came again, plus $50 for the camera to detect the problem. And it would be 3 days before anyone could help - a long time if you only have 1 bathroom.

I had a broken drain pipe that ran from my kitchen sink to to the crawl space from HELL in my…read morebasement. The crawl space is probably only 3 feet high and cramped with pipes. G & G responded right away and fixed the problem in record time considering the cramped working conditions. The workers were very courteous, professional and thorough. Everyone from the office staff to the technicians in the field are the very best. They treat everyone with respect. I have been a customer for approx 15 years and would recommend them for any HVAC, plumbing or heating issues. They are without a doubt the VERY BEST Dave Morse

Just had GG mechanical finish up 4 mini splits AC units in our two story apt. It took only four…read moredays and our house cooled down from over 80 to less than 70 in an hr! I finally can do house chores without melting! The team was professional, friendly, respectful, and most of all, clean! We have never had any projects done before where the technicians left our house as clean as when they started. These guys were great, thank you! A+ in my book!

Ashley is best in Ipswich area. Took me years to find them…read more The other choices by comparison that I used were terrible. Like a breath of fresh air. Family run. Very conscientious & professional and know their stuff. Ask for Paul for oil/ boiler repairs & Andrew for a/c You won't be sorry.

I called in and was greeted by a very nice lady on the phone. She scheduled a service call for a…read morenew install. Paul Ashley showed to complete the site visit. Super nice guy, very happy with the response and service. Great family company, highly recommended.