I reached out to Zach through yelp. I had him come over and give me a quote for installing a few…read morenew zones on my boiler. He was very responsive and got back to me right away when I inquired through yelp. Zach was on time every time and the work was impeccable. It was a pleasure to work with Zach. I would highly recommend him to anyone looking for a good plumber. Additionally, he cleaned my boiler he also has a boiler cleaning license. I got a few quotes and Zach was right in the middle, he offered very reasonable rates that were within my budget and worked with me.

Excellent Rating for this very knowledgeable, efficient, punctual, personable and local…read moreprofessional. He replaced a leaking cast iron waste pipe in the basement and gave a very reasonable quote on a future job. Zachary Marques is honest responsible, trustworthy and a good communicator. He is now our plumber!

They were great, would definitely use again…read more I had them replace a couple of water filter systems for us and install a replacement hot water tap for us. We were recommended by Salem Plumbing. Complaints? Hard to get appointment because he was so booked up, but that's because he does good work. Also, I would have preferred to be able to pay my bill either right away with a credit card (even with a 3% surcharge) or when I received the bill, to pay online directly. Only way to pay was by writing a check unless I phoned the office which I never thought to do. But excellent quick and efficient work so I really can't complain.

Had an appointment for an estimate to replace instant hot water heater. owner never bothered to…read moresend estimate. Wouldn't recommend left a 94 year old woman without hot water. Found reliable plumber who responded promptly.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

Dan and his son Tyler helped me trouble shoot an issue with my mother's furnace this morning. Not…read moreonly were they knowledgeable but Dan drove out of his way to get a part for us. They were courteous, very friendly and very affordable. Dan took the time to discuss over the phone a plan of action and they handled it swiftly and worked very clean. The heat is on and mom isn't cold anymore! I will recommend Callahan Mechanical Services to everyone I know in need of service. I can't thank you guys enough!! -Rich S.

I appreciate the excellent service provided! It truly went beyond my expectations. I felt…read moreappreciated and well cared for throughout the entire experience. Thank you for such exceptional service! Dan is friendly and punctual--fair with the price for his service.

Called Cranney for a clogged kitchen sink and they were here within an hour! Amazing!!! Both Cris…read moreand Angel were fantastic explaining our issue, clearing the drain and then recommending how we can maintain the pipes to keep them from clogging. Great service and wonderful servicemen! Thanks Cranney!

**SCAM ALERT PLEASE READ*** It has come to my attention that the technicians of Cranney's LIKELY…read moreGET A COMMISSION off their sales. Please keep this in mind and consider a second opinion if they give you a large quote. This is my story: My elderly mother contacted me in a panic after she had a technician named Ryder come to her house to check/clean her heating system. Somewhere in the process, he told her that her entire heating system needed to be replaced and would roughly cost her $15,000...AND he gave her a DEADLINE of 3pm that day to get back to him or that price would change. Please note that her heating system works and is not broken. I decided to contact Cranney's on my own and ask one simple question: "Do your technicians get a commission on their sales?" I was placed on hold so the operator could consult the manager. When she returned, I was told the manager was at lunch and would call me back. I then asked for an assistant manager or someone else that might have the answer. She then asked "What is this in regards to?" (I am not sure why she asked that again, as I only asked that one question). Sensing the defensiveness in her voice, I decided to tell her that I wanted my technician to receive a commission because "he did a wonderful job". She sounded relieved and more willing to seek out an answer. She put me on hold again. When she returned she told me that she could "not disclose that information"...this was enough for me. If a technician charges 15K for a job and gets 5% commission, that's a $750 addition to his paycheck. Please keep in mind I never got an official answer, however if the answer was "no" then it would've been simple. Offering commission on services like this without guardrails, is a corrupt incentive for technicians with no integrity and an easy way to con old women into spending money they don't have on something they don't need. Not to mention the coercion technique used causing unnecessary panic by telling her that a decision needs to be made TODAY...or else. Also, you should know that the manager never called me back. I have no interest in telling them how to operate, I can only offer my experience with the hope that the consumer is better informed. Please consider a second opinion when using their services.

Extremely professional- very informative-kept me apprised of everything I needed to know-punctual…read moreReally nice guy Ray showed up and was just great explaining everything to me and helping me make my heat pump work better for me. Finally, a great experience with a service technician-it's rare these days!!

We had Morris Plumbing install a split AC unit. They were fantastic. From their response on the…read moreinitial phone call to the rep's visit and recommendations, they were extremely responsive. Chris arrived on time (a big plus for me). He gave us excellent advice, a true expert. They coordinated installation at my convenience. Manny and Dan installed the units -again - arrived on-time. They said 7AM - and they were unpacking their equipment by 6:55. Both of them were so nice and friendly. Their work was clean and even suggested wrapping the units since the hardwood floors were going to be refinished the next day. Excellent idea! saved us a lot of headache if all that dust got in the units. Would DEFINITELY CALL THEM AGAIN!!!!

Uri was on time, and gave me 4 different options to repair my running toilet which I appreciated…read more Then same day was able to obtain the materials and make the repair.

asked the right questions asked for info…read moreseems like a gentleman seems fair price wise

We had a wonderful experience with Kris once again from Jeneral Plumbing. He was kind, personable,…read moreprofessional, and took the time to clearly explain our options so we could make the best decision for our situation. He fixed multiple issues efficiently and with great care, and we are very pleased with the results.. It's rare to find someone so skilled and genuinely thoughtful with their customers. We're very grateful and would absolutely recommend him!

Kris and his team are true professionals with extensive knowledge and excellent communication…read moreskills. We hired them to fix a few issues with our hydronic baseboard heating system and they got the job done efficiently without taking any shortcuts while paying maximum attention to detail. We are extremely satisfied with how this job was taken care of and will definitely be reaching out again for future work.