My husband and I feel so fortunate to have worked with David Poggioli at Rubin and Rosen. I will…read moretry to keep the review concise - but this experience has taught me the value of reaching out and trusting a public adjuster when dealing with a substantial insurance claim. Our 2 family in Park Slope suffered substantial water damage after freezing temperatures caused an uninsulated water pipe along an external wall to freeze and burst. We documented the damage with videos and photos and various receipts. Our insurance company first tried to dissuade me from filing the claim. They later did make an offer after inspections etc. However, after consulting with David we trusted him to manage the communications and negotiations. I sent him all my photos and receipts and was able to limit the time, worry, stress and interaction with our insurance company. And we ended up with approximately triple the amount that they initially offered us. The fee that we paid Rubin & Rosen was money well spent. Also, the renovation work took much longer than expected. We had a delay of 7 months waiting for DOB approval for the work in our home. The water damage led us to discover the home's wooden beam foundation needed to be removed and replaced with poured concrete foundation, etc. The insurance claim is usually paid out and liquidated within a 12 month period but with the DOB permit delay, the delay in construction because of stop work orders during Covid 19 in NY in 2020, and issues during construction, it took us over 12 months. David helped us throughout! He made sure we were able to claim the full amount. Also, his calm and rational approach to the property damage and managing the insurance claim turned a nightmare into something manageable. I had also received help and support from his colleague Beth -- I highly recommend their firm and these specific professionals!

Yelp review for Dave…read more In this day and age having insurance is a necessity, whether it's medical, auto, home, life insurance, etc., and one rarely gives it much thought beyond that. The expectation is generally that as long as one has insurance coverage, then you and/or your property are protected. And that is exactly how we viewed it, right up to the day that we actually needed to use our property insurance. That's when we realized just how convoluted the entire claims process can be. That unfortunate day came to our family one February morning when our house caught fire due to an accidental electrical shortage, the flames having engulfed not only our personal belongings, but also destroying significant portions of our long-lived home. We were, however, fortunate that no one in our family was harmed and that within 15 minutes the local firefighters were able to quickly control the fire. However, as it dawned on us that our home was covered in soot, drenched with water, and suffering from significant structural damage, feelings of loss and confusion began to overwhelm us. To say the least, we had no idea how to proceed over the coming days with beginning the process of restoration. This is when Dave from Rubin & Rosen Adjusters introduced himself and quickly became our guiding light through the entire claims process. His calm, professional, and confident demeanor provided much needed comfort and clarity during a time of immense confusion. He concisely explained his role in navigating the world of insurance claims and how we could most effectively determine the extent of the insurance company's liability. Things didn't always make sense at the time, but it was clear from the outset that this was someone who was actually on OUR side, representing us and our needs to the best of his abilities as we sought to reap the maximum benefits provided by the insurance that we had been diligently paying for over the years. During Dave's investigation, he helped us discover the reach and associating limits of our existing insurance coverage. Upon receiving an estimate for the damages from our insurance company, our immediate thoughts gravitated to why the number appeared so low, in our opinion. But thanks to Dave's expertise, he knew exactly how to probe the damages estimate and fight to get us the full claims benefits that we were entitled to. He was with us every step of the way, personally handling all claims matters, and would even drop by to visit us to ensure that things were proceeding smoothly. Now even more than a year later, Dave continues to speak on our behalf with continuing claims and support us every step of the way. Dave and his entire team have our utmost gratitude for their ongoing support, and it is our pleasure to recommend them to anyone who needs help navigating the murky waters of the insurance claims process and reaching a fair and equitable settlement.

Accela Public Adjusters seemed pleasant, respectful but are mediocre mediator adjusters who say…read morethey assist with property damage claims, including creating detailed damage estimates - especially if your insurance is good, they claim to manage contents inventories, as well as negotiating with insurance companies - to get every copper penny they can get - no doubt. Don't be swayed by them, who talk a good game because the dollars are pocketed to their advantage. I'm not a complainer but how many times do you have to state issues/concerns especially when everything was so blatant and spoken of at least once. It should've been recorded and corrected without further discussions, however not in my case, so I was aggravated that issues were not taken care of in a manner which I felt comfortable with by Accela Public Adjuster. Look, I get it that they (contractors etc.) all work together to get paid. No way ever would I recommend Accela Pubic Adjusting to anyone who may be in a situation where they really need help.

Accela Adjusting is a great company! Noel Olmo was a great person to work with, he went out of his…read moreway to make sure that everything went smoothly and quickly! I recommend him and his company if you ever need a public adjuster you will not regret it.

Amazing company! They installed windows in three bedrooms and two bathrooms, a total of 10 windows…read more The installation was completed summer 2024. This afternoon, I called Mr. Carney to say one of the windows was not locking properly. He asked me to call the office and ask to see if someone could come out today. Rachel, who answered the phone, said Frank would be there about 230 PM. The time was 143 PM. Frank was here by 155 PM! So from my first call to when Frank got here was less than half an hour! I am just blown away!

Baybrook remodeled my bathroom, and I could not be happier with the quality and service! It was…read moreseamless in choosing tile, cabinetry, countertop, vanity and flooring with the help of their decorator; they had everything available and coordinated accordingly. The only issue I had was because the vinyl flooring was varied, it really would have been better if the flooring guy consulted with me before actually laying it! I wasn't happy with the way he did it. They came back to re-do it, but didn't coordinate when I would be home. It's better, but I should been consulted first. Overall, I'm very happy!

I initially deleted my review because I felt bad, but I feel compelled to accurately review them. I…read morecurrently live in a historic home and wanted my front door restored. The communication was challenging. It was difficult to narrow down specific times for them to get the work done and they were never proactive about reaching out for updates on the progress of the project. It took over 3 months to actually complete the project, with constant confusion over who was the correct contact person. I thought they did a good job initially, however within 1 month, the door had already cracked in three places. After spending close to $3000 for their work, I am fairly disappointed in the final product and the overall process.

After the hurricane or big wind of October 2012, my roof suffered considerable shingle loss and I…read morehad to have the roof replaced. These guys presented a complete estimate indicating just what needed to be done and why. I decided on using them and they did a professional job and provided detailed pictures of the work being done so I would have visual evidence for my insurance company. I recommend them. They do accept credit cards but pass on the four percent charge to customers. And they take checks. One thing you also need to understand, all of this was done basically by remote control. I left for FL to have an operation and these guys kept me updated. You might think there is better but I doubt it. So pleased. Added a few photographs of work being completed. You can see the job being done. My insurance adjuster was surprised that a company provided their client ongoing photographic proof of the job being done. And just had them back and their estimate to do additional work on garage beat the competition. (June 2015)

Kind, friendly and honest service!read more

Public adjusters with experience and knowledge. I have worked with them for a few years and have…read morenever experienced better service with expert knowledge. They make the hardest job easier and achieve superior results. They work hard on your behalf and do everything possible to get you the customer the best results. I strongly recommend them

I can't recommend Apicella Adjusters enough. After my father-in-laws kitchen flooded, dealing with…read morethe insurance company was daunting. I contacted Mark and his professionals were on the case. They were professional, responsive and incredibly knowledgeably. Mark took the time to explain the claims process, documented all the damage thoroughly, and made sure nothing was overlooked. Thanks to their persistence and attention to detail, our claim was handled fairly and much more smoothly than we could have managed on our own. Mark truly advocated for us and helped relieve a lot of stress during a difficult situation. Mark and his team provided great resolution with this claim. This is the kind of expert you want on your side when dealing with insurance companies!!

From the owner: Specializing in: - Insurance Adjusters…read more- Fire & Water Damage Restoration

After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.