As others have said, I was super hesitant to rent an apartment from this agency based on the horrible reviews, but the apartment was nice enough & cheap, so we went for it. I've been pleasantly surprised with how it's all gone down so far. They're certainly understaffed, but we've been dealing with them for about a year and they've only improved their communication & service. Their maintenance people are nice, and they even have someone come once a week to take out our trash & clean the hallways. I get email replies within the day if I reach out, but the phone is only answered once in a while. I prefer email communication, so it's fine by me. read more

Finally we've got someone that cares and knows how to manage. Thank you Ms.Andrea Bohm for making us feel cared for. You have resolved a 6 months issue in 6 minutes! We appreciate you =) Your tenants at Boca Bend Marina read more

Andrea Bohm from investments limited is amazing our air-conditioning unit broke and she had someone her to fix it in 15 min. Anytime we have an issue . She is right there. So kind and professional.. love living here ..love her!!! read more

I have had the pleasure of working with Andrea Bohm for a while now and I have always had a wonderful experience. Andrea is always on point and I would consider her one of the best in the business. Thank you, Andrea, for your hard work and time! read more

Andrea was amazing in the rental process! She was very helpful and always pleasant to deal with! Thanks!

I really wanted to write a review for Andrea Bohm. She made the process very easy smooth for us. I appreciate her professionalism and commitment. The house got ready earlier than we expected, in just 4 days. I came to see the house on Friday and on Tuesday we already moved in, despite it being a holiday. She prepared a contract for us very quickly and did impossible things that we couldn't even imagine were possible. Everything for the clients. Andrea is the best. read more

They will tell you anything to shut you up. We moved into our place in September and have been using MORE THAN 2000kWh/month in a ONE BEDROOM apartment, racking up THOUSANDS in power bills. The team refuses even to acknowledge our problems, despite having a recommended course of action by their preferred electrician. AVOID ANY PROPERTY MANAGED BY THIS TEAM! read more

I like her personality. She also know her stuff good communication.And great customer service

I've been a resident with them for 3 year A bohm is a fantastic person inside and out she truly is perfect at what she does I highly recommend seeing her for all your realtor needs read more

Andrea Bohn is perfect and do great to help us on everything about getting our new home and are always ready to help you in all you need. Thanks Andrea, God bless you! Marcelo Veiga read more

Andrea Bohm is AWESOME!!!! When I needed assistance and help to make sense of my living situation she was aggressive with getting the results I was looking for. She a awesome property manager and highly suggested seeking her out. Thank you Andrea I really appreciate you!!! read more

Andrea and the staff at Investments Limited are simply amazing!!!! so professional and attentive ! love them

One of the least professional agencies I've ever seen. Having worked for other apartment agencies before I'm constantly shocked at the lack of organization, accountability, and professionalism they show. I could list several examples, the most frustrating is the lack of maintenance while still charging people full rent. I went over almost two months without a working oven and they still expected me to pay them full rent! Avoid them at all costs, no matter the price and pet incentives. Whatever money you save up front will be spent in time and frustration later. read more

Each year they get worse. I completely agree with Mary's review below. They bully you, never make any repairs, lie and renege on any agreement (including in writing), always supposedly "disorganized" with any financial accounts--keep any and all records of payments--and operate a shady business practice in general. Every time there are different short term maintenance guys who complain about how bad it is working for them--as employees, and high turnover, but also because they are complete slumlords--these guys often feel bad that they are instructed to do the shoddiest work for cheap. In short, these property managers don't care about you, the property, treating people with respect and will cheat you as much as they can get away with. The City of Cambridge is well aware of this business. read more

Alique Mazmanian has been of great help, guiding me thru the process of opening my new business. She is always available and very professional making sure I am satisfied with the services provided by Investments Limited. read more

This is for the Stoneham Central Street apartments, or projects as we like to call them. This is by far the most unprofessional and dishonest company I have ever had to deal with in any capacity. Where should I start... if you NEED something fixed, good luck! Tim is absolutely useless and the office doesn't seem to mind. Whenever, or should i say IF, Tim "fixes" anything it is always have assed or "mickey moused" and is more of a bandage until it ultimately breaks again. The FL office and Cambridge office do not communicate whatsoever, the constant turnover in the Cambridge office is a very clear indication of the shady shit they do, no GOOD HUMAN OR HONEST PERSON ever last more than a few months there. The only reason we stay, there is no breed/size restriction on pets and the location. Recently they sent out letters referencing our upcoming lease renewal and informed us rent was remaining the same for the next lease and that the lease would come through via email Docu Sign, in typical crook fashion they sent out the lease renewals but with a higher price than they said in the letter HOPING people wouldn't pay attention and ultimately get caught up in their lies and this is just the icing on the cake. Honestly F*CK INVESTMENTS LIMITED AND THE SHADY CROOKS THAT RUN AND OWN IT! read more

horrible company to rent apts from. the worst management. almost poisoned us to death with the chemical leakage from the sink. our sink was working fine til they tried fixing the sink next door and broke ours. then black chemicals started filling up the bathroom floor, commercial strength drain cleaner/chemicals we're talking. we couldn't breathe, eyes were burning. my friend that tried to clean up the leakage almost passed out from cleaning and inhaling it. the company didn't respond at all, fri-mon. then sent a UN-licensed plummer to come do a job he can't do. then finally Tue they show up, claiming our dog was barking and no one was home when they came, which was COMPLETELY UNTRUE. if we were home, the dog was home, if we went out, she went out with us this wkend. excuses.. trying to cover their butts. we're not letting this one go. we will file a complaint and contact legal services. this is not how you run a property. this company is just awful, the worst ive seen. reading other reviews, seems like nothing has ever changed/improved with them. that's too bad, now talk to my lawyer. read more

I rented from Investments from 1998-2000 and after reading Nicole C.'s review below I'm glad to see the place hasn't really changed in 9 years. Bottom line: very much avoid renting from this place. We lived at 17 Bay Street in Cambridge, in between Harvard and Central Squares. It was a brilliant location but that apartment building was a fire trap waiting to happen. Not only was the place just run down and falling apart at the seams, the management's idea of a fire escape was to attach a rickety old wooden ladder to the side of the building -- you know, so the fire escape would most certainly burn up with the house. Thanks! Having little idea this *wasn't* how an apartment should be (I had just moved to the area and it was my first "real" apartment in the "city"), I just sucked it up and relished in the fact I could walk to Harvard Square in 10 minutes flat. I was also 23 at the time. That latter fact had a lot to do with having the stomach to stay in this place as long as I did. However, one of the last straws was when we started to get a leak in the bathroom ceiling over the shower: water would run down from our neighbor's bathroom upstairs whenever they took a bath (and they took a lot baths). Soon the drop ceiling tile in our bathroom would become so soaked with rusty water that it would collapse into our tub. We'd call Investments to take a look at the problem and then completely living up to the slumlord reputation they worked so hard to achieve, they would simply replace the drop ceiling tile. They never looked at the actual pipe problem. And so this began the game of Replace the Rotten Ceiling Tile for the next several months. It finally caught up with them, though, once our upstairs neighbor's pipes completely backed up and my roommate and I woke up to find raw sewage two inches deep in our bathroom and kitchen. Nice, right? And did Investments come over when we called for help? Nope. Did they offer to pay for the contractor we had to hunt down ourselves to come over to remove the sewage from our apartment? Eventually -- after we demanded it (they complained we didn't pick a contractor they usually work with). And then add insult to injury, they increased the rent for all tenants in the building by $300 (this was the beginning of the rental increase that happened in Cambridge in early 2000). I think the last time I looked they were renting the Bay Street apartments for $1600. I forwarded the listing to my old roommate and we had a pretty good laugh. Ah, we were such suckers. read more

I'm entering my second year renting with Investments Limited. I originally rented with them because they are one of the few companies that will do site unseen leases, which for me was necessary because I was moving to Cambridge from the Midwest in order to attend law school and didn't have time nor money to make a special trip and go apartment hunting. Plus, they accept cats (and dogs too), which can be difficult to find in the area. My only complaint upon moving in was that the place hadn't been cleaned. Maybe they didn't have time to clean it between tenants, or maybe they were lazy. After driving across country for three days and arriving the night before classes started, frankly I was just happy to arrive and see that the apartment existed and looked like the photos. The only other issues I have had is that sometimes I have to call a few times to get things done (like getting them to email me forms, etc.) I don't know if they are understaffed, forgetful, busy, or because there seems to be high employee turnover that this happens. There was also one time that the water was shut off for a couple of hours without warning while they did work. I would have appreciated being warned ahead of time (and I'm pretty sure they are required to do so...) On the plus side, you don't have an overbearing landlord or people coming around all the time bothering you. As long as you are paying your rent on time, no one bothers you. Possibly useful information: When I first moved in they accepted credit card payments for rent with no extra charge, but in January 2014 they changed it to a 5% fee if you use a credit card. Kind of a bummer, but I guess it is understandable considering the credit card companies charge them a fee to process it. In summary, it isn't the best leasing company, but it could be worse. read more

I am finally free from living in this shoddily run and shadily managed property. Despite their low rates and pet friendly policy, do everything you can to avoid living on their properties. At first, living on their Beacon St. Building was adequate. The building was always in poor condition and doubtfully in regulation. But, we were poor grad students with a dog - the price was good for the space, they allowed pets and no brokers fee. Recently, they started charging a brokers fee for these terrible apartments. For the first year, we had mice - they hired the cheapest person to do the job and it took 3 visits to finally close all of the holes. The New England pantry moths continued to be a problem despite any attempt to rid them. The trash can area has a few families of rats living in them. In our short time we had 3 managers, and it wasn't until the manager Alexei. He broke the unspoken contract - don't bother us, and we don't bother you. We had always had parking included in our rent, but our contract was ambiguously written - and during the pandemic they decided to charge $100 a month for parking in the middle of everyone's lease (and some people resigned a lease only weeks prior). We tried negotiating with them, but instead they had shady responses and tried to bully us. Since they are incompetent and do not follow nor know any laws, they never filed for a permit and set up the parking lot illegally. I know they created 7 parking lots in other buildings without permits. In addition, they never got permits nor met regulation in renovating the first floor apartment of our building. In general, they do work without permits and they don't follow any laws or regulations. I had told them that the city had looked at their parking lot and their response was to threaten me ("You were warned." is a verbatim line in an email Anzor sent to me). After we called the city to verify that the parking lot they built is illegal (which the city confirmed), they started bullying us by emailing us to make our living situation inconvenient - for example, they said that wanted to do a cold water check (during covid - which is illegal and not an emergency procedure), then they threatened that they wouldn't take out our trash from the back (which is against state law), then they tried to show the apartment during the coronavirus. When there was a plumbing issue in the building behind us that they own, they blamed the tenants (as it turns out, it was years of poorly done plumbing fixes that caused the issue). Avoid them at all costs unless you like living in poorly managed mice infested properties with bullies as landlords. Alexei and Anzor are slumlords - they run buildings that are far below regulation conditions, bully tenants, and do anything to blame tenants for their own mismanagement, incompetence and lack of any knowledge of city and state housing regulation. read more

At their building on Mass ave I recently reported two trapped starlings in one of their empty commercial stores. They informed me they were aware they were trapped but decided to leave them locked in for an entire weekend until it was more convenient to "let them out" on Monday. They had been trapped since Friday when apparently they wandered in through the open door. By Sunday morning when I went to see if I could somehow get them food and water through a crack in the front door, they were both dead. When I spoke to the answering service on Saturday I emphasized the birds would perish should no one come to open the door. Terrible response. Terrible company. read more

Literally the only good thing about this apartment is the low rent. Renters, I advise you strongly to pay more to live elsewhere! The owner really does not care about this property and the property managers who manage the properties are incapable of doing their jobs. Here is an example. I needed my carbon monoxide detector replaced. Due to their incompetence, they broke the law and I was forced to live in that apartment UNSAFELY without the detector for 2 weeks. There is no rationalization for 2 weeks to replace a carbon monoxide detector when it's a 2 second repair. Furthermore, I had been asking for the faucet in my kitchen to be repaired for 3 months. I sent a letter stating I would be withholding rent until the repair was done. Since they continued to NOT make the repair, I got the repair done myself. It is stated in the lease that if they're taking too long to make a repair, we can get the repairs done ourselves without being liable for the cost. Yet, now I'm here, and they are refusing to renew my lease because there is a balance on my account for the amount of the repair. I tried calling the Florida HQ 5 times and they keep avoiding my calls. The low cost apartments are not worth the headaches of dealing with these incompetent people who genuinely don't care about anything other than taking your money. BEWARE! read more

I went to go see my daughter at her apartment about 2 and a half weeks ago at Riverway House apartments. While we were walking into the apartment building, through the back door, we both were simultaneously shoved by this tall, white, blond haired man. It was as though he never saw us. This man basically ran right in between us and continued to impetuously stumble his way to where ever he was going. He didn't even bother to acknowledge that he basically just physically moved us out his way. I was appalled to say the least. As I started to say something to this ignorant, obviously intoxicated man, my daughter quickly grabbed my arm and told me to leave it alone. Shocked, I asked her why. She stated to me "It's ok. That's just Dennis, he works for Investment Properties" I'm completely disgusted that your company has this type of individual working on-site and drunk to the point that he had no idea that he shoved right through two women. At that stage of drunkenness, who knows what he is capable of. To the point my daughter would grab and demand I not say anything to the man because he's "Dennis "and works for "investment". Was she saying that because that's the "norm" at Riverway? Or does she feel threatened by him? Something needs to be done. I haven't been able to stop thinking about the audacity of such a person being able to represent your company. He should be disciplined to the fullest degree. His behavior is completely unacceptable. I wish I could have stayed anonymous because I dont want my statement affecting my daughters living status. I don't want it to change or be threatened in any way. However I couldn't forget about the pure impertinence, lack of respect and unprofessionalism my daughter and I encountered. I have since encouraged my daughter to look for another apartment where representatives/employees of that rental company do not casually walk around drunk as though they were in the privacy of their own homes. Disgusted! read more

I am going to try to keep this brief, but with all the issues I have had over the past almost 3 years, it is going to be hard to do so. Luckily for them, I have forgotten many of them because I have just become accustomed to their incompetence. If i could give this company zero, or even negative stars, I would. Let me start with the fact that the ONLY reason I still live in this apartment (in Somerville) is because: 1- This is one of the only places in the city that will lease to someone with a dog 2- The apartment is slightly underpriced for its amazing location (Union Square, Somerville) The main office for this company is based out of Boca Raton, Florida., but we are supposed to exclusively deal with the Cambridge office. The Cambridge office is full of absolutely, without a doubt the most useless group of people I have ever dealt with. ranging from the people who answer the phones, to the people who you meet to sign the lease, to the maintenance people in the field. I can say with 100% certainty that 10 times out of 10 that I call them for help with an issue, no matter how large or small, they don't call back, and just say whatever they think you want to hear to get you off the phone and out of their hair. I have had numerous issues with my apartment since day one... many of them safety and health issues that went unnoticed and ignored by them. The ONLY way you can get anything out of these people is to do the following: 1-Call an average of 1-2 times a day for a month before ANYTHING gets done 2- Call the Florida office as opposed to the Cambridge one 3- Get your friends, roommates, neighbors that all live in the building to call and harass them at the same time as you One time I called the Florida office, however, the woman told me that they, and I do quote "are not affiliated with the Cambridge office.' I told her that I find that interesting since my rent check is addressed to the actual location she works at in Boca Raton. Once I told her that I would call the board of health, and not pay my rent- she ALL OF A SUDDEN was affiliated with the Cambridge office. I will list a few of the issues I have had with them over the last 3 years, and my apologies that I know for a fact I will forget some. 1- all of the fire alarms were broken in the house for several months 2- front door did not lock for over 2yrs of living there 3- inside front door knob broke and I had to break into my bedroom window to get in and call and harass them for a month before anything was done 4- my heat was broken and pumping out heat 12 months of the year for the first year I lived there. Finally when I lost it and they showed up to fix it, they realized that a valve in the basement was broken causing the heat to pump, whether we turned on the thermostat or not. This was a pricey year for gas for us, as you can imagine. 5- lack of trash and recycling pick up 6- no hot water in the basement tub for months, but the shower worked? 7- mice 8- garbage disposal broken for over a year before they came to fix it 9- not shoveling our steps or a walkway in the backyard to the trash during huge blizzards and snowstorms. Reference NEMO- winter of 2013. 10- a horrendous moth problem 11- although they are a DOG FRIENDLY company, they absolutely refuse to enter your home if your dog is in it 12- most recently, we lost electricity because as they told me "a main line has blown" and it happened on a weekend and they 'could not get to it until tuesday' cool. I'm pretty sure that is illegal 13- Installing a place where you can put a dryer- but not a hose for it? I will stop there, and add more as I remember them. But please know that in each and every one of these situations- NOTHING but calling and nagging them for weeks, if not a month or even longer, would get these people here to help. And it took a massive flip out on my end in order for anything to get done, every single time. And my favorite is that for a week at a time, their phones in the Cambridge office will stop working and if you try and call the Florida office, they tell you, and I do quote "that is not our problem." I strongly urge anyone that is considering renting from this SHAM of a company to think twice. I would say taking the time to find another place, and that paying more for another place not run by these people would be time and money well spent. You will regret renting with these people. They are a mess. I have friends who lived in their apartments as well, and they have just as many horror stories that are unique from mine, and some even worse. read more

Sleazy slum lord would be an improvement. Consistently fails to respond to build issues never returns calls. Plays he doesn't work here anymore game routinely. Grossly misrepresented renovations that never happened. read more

By far the WORST rental company I have EVER delt with. Never available for maintenance and employees never on the same page, we had numerous incidents with our apartment while we lived there. My personal favorite was that our toilet broke within the first few months of us moving there and although I personally called maintenance dozens of times, it was NEVER fixed. The shower was also a constant problem and we would leave and come back to items being moved when no maintenance was scheduled. Before we moved out we left the apartment for a few weeks before the last days before our move out date. We were told they would be showing the apartment while we were gone but whoever came by left the heat turned all the way up in one of the rooms in the middle of the winter and of course we had to pay the bill. DO NOT RENT FROM THIS COMPANY. read more

I have leased from Investments LTD for almost 5 years. I'm posting this review after reading the horrible posts listed...they are out of date and apparently nobody posts reviews unless they've had rotten experiences. This is not a luxury rental company. They manage over 400 apartments throughout Cambridge and Somerville, and maybe other locations in the neighborhood. The properties are owned by the Florida affiliate; the Cambridge office handles maintenance, repairs, contracting, etc. Rating them requires a metric as follows: Price: 5 star. Rents are skyrocketing all around the area and they are simply more competitive than any other management company. True, you can find better prices if you look for owner leased properties (multiplex), but only if you want to bid along with 20 other people and follow all owner demands. Pets: 5 Star. I have two dogs, and as noted before, having a dog reduces choice to 25% of the market, far less if you remove luxury rentals. They require a low pet fee, while most apartment complexes charge an additional per month fee. Location: 5 star. I'm 5 minutes from two squares, right next to a bus line, and can walk anywhere. Amenities: 4 Star. My property has off premise parking. My property has on site washer/dryer, not the greatest but cheaper than laundromats. They handle the trash/recycling pick ups as well as snow shoveling, etc. However, I have a balcony, awesome, but only 6 months of the year. Ask me in a year and I might upgrade amenities after the street work done by the city removes half the street parking spots. Size: 3 Star. These apartments are small. They are not renovated, but are kept up, and the place was painted fresh when I moved in. They also let you paint and don't require you repaint before you leave. That said, rents for two bedroom apts start way above my cost. Appliances: 3 Star. My apt building does not have central heating or air and does have insulation problems. Heating is electric (although some units have oil) and not very effective. I do have a full kitchen with dishwasher, but all appliances are basic and not very new. Bathroom is small. Staff: 5 Star. I've never had a problem with them, although I'm low maintenance. I don't have a problem contacting them. They used to have an office manager I had trouble with, but since she left its been much better. Reasonable requests have been handled within days. In five years, I've only had two issues requiring immediate service, and both were addressed withing 25 hours. read more

After many months of trying to work with this company, I realize I'd be an irresponsible citizen not to get the word out that supporting them with your business is detrimental to the community. Reviews are scarce on yelp, but you can verify their infamous reputation on other ratings sites. If you have absolutely no alternative, at least be aware of your rights under the Massachusetts Housing Code, including your right to request a housing inspector (a quick web search will bring up some great resources), so they cannot continue to take advantage of local consumers. The general rude, unprofessional attitude and lack of knowledge or disregard toward massachusetts housing and safety code, landlord-tenant relationship and responsibilities, etc. is just the tip of the iceburg. Moreover, the problem cuts across multiple levels, from office representatives to contracted maintenance workers. The building has launched major repair work restricting access without any notice (and put residents vehicles and residents themselves in danger in the process). Months and many phone calls were required to fix major apartment issues (leaks, reasonable front door access, kitchen appliances); some of these have still not been fixed, after 6 months. In fact, on the third or fourth visit of a contractor (who was very disrespectful on multiple occassions) on complaint of the same broken stove, after declaring there was not much he could do, actually kicked it several times and said the problem was resolved!) Of course it still is not. Months went by without appropriate recycling containers in the back of the building, and sometimes it would be weeks before a maintenance person took the trash to be collected. Trash would pile up excessively, and they attempted to have residents themselves take care of it (in violation of Mass Housing Code in a multi-unit building). There are many more similar problems, and I could go on for a very long time about Investments Limited. Unfortunately I did not adequatedly inform myself of this company's reputation before moving in. Please don't make the same mistake. read more

I completely agree with the other 2 reviewers, I just wisnhed I read their reviews before I singed my lease with Investment Limited (IL). The moment we signed the lease and our fee, 1st and last was given it has been downhill ever since! 1). Moving in and out: On our moving date, I got a call from my roommate saying that IL was having the floors sanded and redone right now (after which, the floor couldn't be touched for 8 hours), this was 2 HOURS before our movers were coming!!! We were never given a call ahead of time or anything. Thanks goodness the movers could reschedule. 2) Moved in: The smoke detector was not attached in the bedroom, but was just left on the floor. We have 1 key that does not fit into any of the doors. We do not have a key for the back entrance of the apartment. The outside light has been out for 3 weeks now so we are stuck fumbling with keys in the dark on the street. The trash was not emptied out for the 1st 2 weeks when we moved in. 3) Parking-saving the best for last: On 2 occasions, when we viewed the apartment and when we signed the lease, we were assured that we could park 2 cars in the lot and were given 2 permits. 1 week after we moved in, we were told that we could only have 1 car per apartment and they proceed to change to new permits and would only give us 1!! This was after assuring us multiple times and initially giving us 2 permits. They claim that there were too many cars now and can only have 1 car per permit. Maybe they should have thought of that beforehand and state that only 1 car was allowed per apartment in the lease! The only thing the lease states is that parking is available and nothing about only 1 car! Warning to all renters considering signing a lease with Investment Limited-don't do it unless you have no other options, make sure it states your agreed upon terms in the lease no matter how minor or irrelevant or how much they assure you. They will basically tell you what you want to hear to get you to sign a lease! read more

I have recently went through Investments Limited to get my apartment for July 1, 2010. I have read over these other comments on yelp here prior to going further with my current rental. I had mentioned this to the company and made sure that what needed to be done in my apartment was done prior to my move in. I think the most important thing was that the repairs they promised were done in a timely fashion and put into our lease. We have recently called about another minor apartment problem we had and they were there that day with a worker. I had looked at two different apartments before choosing the one I moved into. Both workers, who explained they had been new to the company, showed us the properties and were on time and nice. One of the best advantages of the company is that they did not charge us a fee, but treated my roommate and I as if we were paying one. I'm not sure if there has been a change of culture in the company, but they have treated us very well and we are now happy in our current set-up. read more

My roommate and I have been calling the Cambridge office for weeks. First "they were going to call us back" and then "they weren't hearing back from the tenants" (I doubt they were even calling the tenants). One time I gave them the code and the address for the apartment i was interested in and the person i was talking to did not know which house it was. Now I find out the apartments are gone (they were going to give us a showing last week). If the apartment for rent sign reads the number: 617 694 0026 do not bother calling. Investments Limited is incompetent, run. read more

This management company is borderline criminal. Issues that I can remember: -We checked with them several times that the apartment would be ready for us to move in at 9am on Sept. 1st because we hired movers and were paying them by the hour that day. We arrive at 10am and there are about 4 people in the apartment painting the walls, there was no room for our stuff and we had to pay the movers an extra $160 while we all waited. And of course the paint was wet so we couldn't fully move in that day at all really. We asked Investments Limited to foot the bill for the extra time and they laughed at us... -My window broke during a blizzard (like fully broke, wouldn't close while it was negative 14 degrees and snowing out) and it took them... I kid you not... two months to fix. two months with a broken window in new england winter. Again we requested that they help us out with heating bills during that time because we lost so much heat through the window and they laughed at us. -They don't tell you the rent increase or let you renew your lease until 3 weeks before it expires so you have no time to find another apartment if it is a big increase (it is.) -Our apartment's designated landlord/manager was fired and we were never notified so we left several emails and calls to him about broken stuff that went ignored. When we finally called the main office to see why he was ignoring us, a lady told me she fired him because he "broke the law in several ways" - no she wouldn't elaborate and did not seem to think it was odd that we were never told. -Calling them is completely useless, if they do answer they don't call back or do anything you need and 80% of the time nobody answers. They also have an online portal that they urged us to use for maintenance requests that they 100% ignore. I can't think of anything else right now but I really urge you to rent from anyone else but this organization. read more

To echo much of what has been said in other reviews, I'd recommend you try to avoid renting from this company if at all possible. Maintenance requests are usually ignored and the management is extremely unresponsive even when frequently contacted about an issue. The only really saving grace is that their prices are relatively affordable for the Cambridge real estate market and they don't charge brokerage fees when you rent directly from them. However the frequent maintenance issues in their old buildings outweigh the benefits of cheap rent. read more

Absolutely unprofessional. Spoke with Danielle on the phone on Friday to make an appointment to view an available rental on Sunday. I had to completely rearrange my schedule to accommodate the time SHE gave me to see unit. I called twice to confirm the appointment, did not hear back. Went to the appointment, waited for 30 mins, no one showed up. I called the following Monday and could not speak with her. I did speak with Larry, he was quite apologetic, and told me the unit had been rented. He also said Danielle texted me, which is not true. Even if it was, who would not call to confirm a cancellation?? Once I hung up with Larry, I re-checked for available apartments, and they had reposted the same apartment I was calling for! I had to call them back to let them know they are false advertising. I gave them my contact information, because I need to move immediately, but I will be very surprised to hear back from them. It seems they truly do not care about their tenants. Even their answering service gave me a hard time when I called while I was waiting for Danielle to show up. They told me she was probably running late and would ask her to call, which she never did. I am so upset with them for wasting my time, I would love to hear back from someone in charge, with a sincere apology, and maybe an offer for an available unit. I felt so strongly about this, I created a Yelp accout just to leave a review, I plan on doing the same on any other sites they are listed if I do not hear back. read more

I can only echo the reviews of other people here. Unfortunately this place sucks! We decided to give a second year go to this company, only to be severely disappointed and anxious to move out. Probably the worst part of this company is the customer service across the board. Lori, the manager of the office is argumentative, rude and doesn't accept the blame on anything that goes wrong under her watch (she is the manager, right?). Troubles started with moving in where we were told from one person in the company we could move in two days early. When we arrived, our walls were being painted and our bathroom was being ripped to shreds. Needless to say we swallowed a $200 bill for a hotel room with no accountability on the part of the realty company. I had hoped that was just a bad flub I had witnessed, but they've only proved worse than I ever imagined. Apart from Lori being rude and unhelpful, she's also filled with empty threats and is just down right mean. Aside from her, the company's communication suck. It took us begging them to please cash our first month's rent check for 5 months for them to realize it was missing from their files. And then Lori threatened to evict us because it was late.... um... but they lost it in the first place. It also takes forever to get repairs done around here and when they get "done" they don't always. For instance, there is still a big hole in my ceiling where water has clearly leaked down from the apartment above. Just waiting for the bathtub upstairs to fall into mine. Maybe then we'll finally get something fixed around here! The only plus side is that they let you have dogs, which is how we got pigeonholed in the first place. That's about all they've got going for them... RUN FAR, FAR AWAY! read more

Was hesitant based on the number of negative reviews, but other than being understaffed - they have been very responsive & quick addressing maintenance issues at move-in, with basically everything fixed in the first week. Maintenance guys are super nice. Maybe issues are yet to come but for now everything's been easy. read more

As per the other reviewers, I feel the need to comment on the customer service, or lack thereof. For as much as I am paying for my apartment at 47 Inman St, I feel that the least they could do is make it possible to reach a superintendent or building manager over the phone, especially after hours. When calling to report a heating problem in the building, after a frustrating runaround on their automated call handling service to report a maintenance emergency, I was immediately disconnected. There is no way to reach a live person after hours, which I find to be an appalling disregard for quality of customer service. It seems the tactic is to make it impossible for you to report the problem, thus preventing any record of said problem, and saving them from doing any work. read more

I'm not really disagreeing with the posts of the other people here. Investments Limited blows as a company. That said, I used to walk or drive to the main office in Cambridge when I needed something done, and I found that a personal touch would tend to get results. They were bumbling, doublespeakers, and absolute charlatans as landlords, but I've had worse in this city. Most of the stuff in my apartment worked. The pest problems were minimal compared to some buildings. And the rents were reasonable. Horrible company? Yes. But you could definitely do worse. read more

Horrible management! Worst customer service that I have ever dealt with. I rented from them for a year and a half in Boca Raton, Fl. I rented the apartment because of it's location and pet policy. The women "in charge" at the management office is extremely rude! They do not call back or respond to emails. The apartment was dirty when I moved in, and the property was in violation of city code due to a broken fountain where water pooled and attracted numerous bugs. Although tenets complained, the fountain to this day has not been fixed (it's been almost 2 years). I recently moved out, leaving the apartment in better condition than when I had moved in, yet I am fighting to get my full security deposit back. I will never rent from this company again and I would NOT recommend them to anyone. read more

i didn't even want to give them one star, but yelp said i had to--horrible, horrible experience with this company--scheduled an appointment to view an apartment, no one showed for the appointment even though i confirmed it twice--then when i called company the next day to find out what happened, a horribly rude lady basically laughed at me and said that was ridiculous and that they never schedule appointments on the weekends so i must be mistaken-worst experience ever with a real estate company, i would urge everyone to stay away!! read more