Renting here was simple and clear. The bikes were great as well…read more Its cool that it's also surrounded by some good restaurants, so after or before your ride, you can grab some grub. I planned this ride around catching the sunset on the peir, right after turning the bike in. This location is perfect for that. Its literally a 1 minute walk from the peir.

Happened to be passing by Hermosa Cyclery one day when I noticed I needed a derailleur adjustment,…read moreand so I pulled up and was kindly greeted by a gentleman whom asked what was going on with my bike. He saw to my issue immediately, and after the adjustments were made, I fully expected to at least pay for his time and labor, but to my surprise, they did not charge me a Dime for their service and I was on my way in less than 5 minutes. I left feeling very impressed with the immediate attention to my bike needs as well as for their complimentary service. On today, it was my intention to stop by, but this time for a brake inspection and/or possible service, and again, no disappointments whatsoever. They took my ebike in and diagnosed the issue, and within 30 minutes I was back on the road. These guys are very friendly, honest, knowledgeable, with fast convenient service, and reasonable prices. Popular for rentals too. Thank you Hermosa Cyclery!

Owner fixed the bike quickly and at a fair price! I went in to get a new derailleur and get the…read moregears working. I'm a local and this shop has been here for quite some time. I appreciate the quick work and without the price gouging.

Came here a few weeks ago to fix an old bike of mine. Bought it for $50 out of a garage. Before…read moreDavid, it was a bit unrideable. From messed up headset, brake pads, seat, gear shifter. David recommended lights for the front and back and I got that installed. Total $180. You pay for the service first. When I first walked in at 2pm, he got right to work, examining the bike and listening to my issues with it respectfully. He replaced and fixed it all and I picked it up by 5pm I reluctantly paid for the service but if you have an old bike that needs fixing, just get a new one if you don't hold sentimental value towards it. Not in this economy.

I had an emergency tire repair needed I was able to drop by at lunch luckily... They hooked me up…read moreand had me out the door in less than 5 minutes. These guys rule! All super nice and cool af.

This bike shop is the best place to go if you need a new or used bike …read more If u also have any issues with your bike they well definitely help you out ! Staff is super cool really humble guys . Jack and Cisco are amazing always watching out for their customers! They care and treat you like family! 10 out of 10 !!! Since day one that I stopped by this became my main shop ,I'll definitely recommend!!!

Very helpful very communicative while doing the work great prices and a genuine guy brought my…read moreebike here for brakes and left with brakes and a new seat also was so impressed by the speed in which he got things done that i brought my other bike the same day to get wheel balanced and changed the tubing for the tire. Overall great time there would go again in the future whenever i need work done again.

Was in the area and needed some tires put on. Found this place and had my bike serviced right away…read more The gentleman installed my tires in under 10 minutes, will definitely be coming back!!

My experience at Go Ebikes was exceptional. I was shopping around for the perfect folding ebike on…read morea budget and no other shop matched the value and care I experienced here. Art was patient with all of our questions, encouraging we pay attention to how the bike felt and giving us his expert feedback. The selection of affordable bikes and the fact that I didn't have to deal with bike racks while still having a full- size fat tire bike was a big deal for me . With so many different bike shops I visited, I wish I had visited Go Ebikes sooner. I am so happy with my purchase and knowing a 1-year warranty backs it up.

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

Long overdue review. My family went to helens about two months ago to get my son a bike and my wife…read morea bike with a child seat for my daughter. We made the right choice. The associate who helped was friendly and very knowledgeable, I can't remember his name (sorry) but I remember he went to Washington State ( we talked NCAAF). My son fell in love with a mountain bike and my wife found a road bike. Both bikes were in stock and ready for purchase. Prices were very fair as well. There were plenty of bikes to choose from.I recommend.

A better selection of kids helmets! Kids need helmets too! Only 3 brands (Trek, Woom, and Thousand)…read moreand none of the sizes fit my kid who has thick, curly hair.

Fransisco did an amazing job building up my new 2026 Van Dessel Arch 65 SL. All the guys there are…read moregreat and the service is excellent!

Have been to this shop several times now. I'm very impressed with their service and friendly…read moreapproach to their work. They did quick, great work and never had the sense that they were trying to upsell or get a few extra bucks out of the service. Good old fashioned local service. Can't recommend them highly enough

I went as usual to the REI re supply version next door as I always do Used in good condition is…read morethe way i was taught than adding to the landfill as my mom put it I thought she was just being smart and saving money It was the 60's I went in to see if I could find a backpack that is a good fit I found one of each yet make yet a bit on the eni meine miney mo thing was not working out My experience happened when I believe his name was Roman Hat longer hair artsy kinda cat came He nailed the choice right away for me Roman went on to load the pack and dial it in for me with such detailed instruction as he knew every feature of the pack Roman truly is one that is knowledgeable (as all my experiences at the store or the used store) and enjoys his job and helping What I do not get and blows me away every-time I am in there is the abuse of the return policy "reason for return" used twice did not like it Then it is returned with used twice "scuffs, light soiled and pet hair" It was used Keep it What is wrong with people Thanks Roman I will be back Better not hide when you sea me I was a PITA

Great outdoor supply store with friendly and attentive staff that encourages adventure. I first…read morelearned about REI around 2011. REI offers a membership and also has some cool events. I've also shopped at the Co-Op for discounted items that are as good as new. I really like the unique colors that backpacks and other products have. Great quality. A lot of outdoor education. Good snacks and a chill vibe.