Sent in 3 pair of shoes, were ready in exactly a week (I didn't even ask for it to be expedited)…read moreand perfectly fixed. They take Zelle/ Cash no card when I went in. Very affordable and reasonable price. I had a birkenstock resoled as I have pronated feet and often go through the cork very fast. I had the velcro of a sandal redone and lastly a shoe back that kept bothering me, they softened it by adding a soft back. I'm a fan!

Pavlov's is my go to shoe maker for all kinds of repairs. His latest work of magic was fixing a…read morehole in my sneaker from my toe hitting the top and starting to poke through. You can't even tell which sneaker was repaired! $20 saved my $150 waterproof sneaks that are in great condition but needed some extra love. And yes, when you walk into the store you smell that ole time glue and leather aroma and you'll see the foot mannequin that Michael works off of. You'll also notice that the shop is VERY clean and organized. And he'll prioritize your needs based on request (and a small rush charge). I don't go anywhere else! You don't need to either.

I love the bags here! I love the fact that there is always a sale even more. Honestly, nothing…read moremakes me happier than getting a beautiful designer leather bag for half price. The staff here are great, too, which makes the experience even better. They do run low on the chestnut-colored small leather goods, though.

Haven't been here in years however went yesterday and discovered a great bag saddle style , however…read morebeautifully simple and so well made, to add to it was on discount and got a great deal, so much so that I went back and bought two more in different colours and the service by Samantha was fabulous! What a pleasure to deal with a positive and professional employee! Will be back

I took a leather handbag in to clean a small stain on the bottom, and they charged me $165 for it…read more I should have said no thanks and left. They did get the stain out, but when I asked why the price was so high, the woman at the counter just giggled at me like she didn't understand the question.

While it's expensive, the work is top notch and they're honest. I go there with pocketbooks too!read more

Excellent Customer Service. They will redo you bag as many times as need to make you happy…read more Andrew is amazing. I highly recommend this company. They truly stand behind their work. Than you so very much.

I decided to give Rago Brothers a try once more and I wish I hadn't. I sent a vintage Juicy Couture…read morebag in for replating of the chain. Prior to sending they confirmed that they would be able to make it look new. However I waited months for the bag to be shipped back. I received it in horrible condition. The chain was not evenly plated and overall sloppy condition. Rago Bros. offered to do the replating once more at their expense-which I obliged. I waited months later- February when I finally received the bag even though I shipped before the holidays- and they had completely removed and replaced all the original hardware, which I never ever approved of, and substituted cheap flimsy gold hardware. Clients, be aware of this. They completely scammed me of my bag, and I am completely heartbroken over this because of its sentimental meaning. I had to dispute with my bank. This company is an absolute fraud. Do your research!

Sweetest people, helped me and much as he could with my 20 yr old Louis Vuitton. Couldn't help much…read morewith the pipping but was able to cut and mend the leather so it looked much better.

Poor quality high heel repair with cheap tips poorly done. Couldn't fix one shoe. Didn't clean…read moreshoes when repairing which is standard. Charges way more than I've ever paid for tips and didn't get skid pads because they way overcharge for it. Just moved from Manhattan where there are 20 better cobblers at half the price and double the quality. Wanted a local cobbler but this one is horrible on all fronts.

I highly recommend this amazing store and a afternoon in…read moreCold Spring New York,so many great shops, restaurants and spectacular views of the Hudson River. A very dear friend of mine highly recommended Cape Cod Leather. I was in search of a Red pocketbook and the selection was incredible as there were so many beautiful styles to choose from. We wonder in the back of this amazing store to find some of the best homemade fudge and chocolates we ever had before. We went upstairs to and found some of the best vinyl records for sale. The owners were awesome so helpful, friendly, knowledgeable and professional.

From the owner: we carry a full line of leather handbags, briefcases, computer backpacks, small men's bags ,leather…read morejackets, leather totes, full line of Liverpool jeans and jackets ,crossbody bags ladies purees ,leather garment bags, travel bags, shave kits, Italian leather, made from the best soft Columbian all weather leather, at the lowest prices anywhere, please check out Capecodleather.com direct from the manufacturer thanks

This is a huge Tumi store, so elegant modern, and luxurious inside. The slick sitting space in the…read moremiddle of the store is so cool. They have wide variety of leather products in this store that includes, bags, luggages, suitcases, slings, wallets, belts and few apparels. It's very easy to touch and feel all the products. They keep fresh version of most of these products in the back. Though they are pricey, the store offers discounts between 15%-50% on different items. I was at the store looking for a sling bag. There were about ten different models in the store. I had a hard time picking a color, since all of them were so nice. Finally picked a navy blue one that was also cheaper among all the models as well. It also had 30% off. We were also lucky to find some winter jackets that were exactly our side and on 50% sale. So, we got them as well. The jackets came with their own storage bags, that were such top quality as well. The associate was very friendly. She brought a new sling bag from the back and nicely packed all our items. Overall I had a wonderful time shopping at this store, though felt sort of broke spending so much unexpectedly in the store :P

Interestingly good style from Tumi. I usually see this brand for luggage but the fashion line is…read morenot bad. The staff is friendly. We asked about price and discount for a few items. She also showed us similar products. I ended up getting a coat with almost half price. Overall a great brand for travel needs. It's even better in outlet for lower price.