Service for Progressive VW Beetle Delray Beach 9:30 am 1/7/2026. It was an awesome service, friendly and professional. He tried several options to start the car. Happy customer. read more

Called AAA and they dispatched Interstate Towing. They were there in 30 minutes. Handled the car with care loaded and asked about the advisor at The Ford dealership to make sure it would be check in right. Thank you for taking great care of my Nieces car. A Very Happy Realtor here Mark Wootton 561-268-7827 read more

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Don't know what they're doing damaged my car loading and unloading broke a fender refused to pay for my rental while the car was being fixed and I had a wrap on it and refused to pay for the wrap read more

I never thought I'd be leaving a review for a towing company but I recently had my car towed by Interstate Towing and had such a positive experience I decided to write. The tow truck driver, Kenny, was able to tow my disabled car which wouldn't even go into neutral all while being extremely careful with it. He was obviously knowledgeable in what he was doing and very proficient in his work. Interstate Towing and their driver, Kenny, made what ordinarily could have been a negative experience of a disabled car into an easy, stress free one. read more

Interstate Towing - Towing Near Me - Boca Raton, Florida

worst towing company ever. damaged my car and refused to take responsibility. manage is rude & cocky. dirtbags.

Interstate came quickly after a call from AAA. I never got the call/text that they were on the way, but Kilo made it in a timely manner. He provided great service! He was fast, personable, and he made a couple of calls for me and got me a much better deal than I could have gotten on my own for my tire replacement. Very grateful for his assistance! read more

Dispatched through insurance. They claim driver couldn't find the car at gas station. I guess a red car with the trunk open is hard to see in broad daylight. When calling them back the customer service rep back she was rude l, unprofessional & hung up. Unacceptable service. Stay away. read more

The literal worst company and customer service I've ever experienced. Go with any other tow company.

AAA contacted Interstate for us today. Carly quickly and politely dispatched Dustin. Dustin was great and safely got us on our way . Thank you. BH read more

BEWARE! They are the rudest and most ghetto staffed towing agency that I have ever had the displeasure of knowing. Entirely uncouth and void of empathy, understanding, and any level of professionalism, whatsoever. Just plainly daft. They'll also further damage your vehicle. Pretty sure the driver Moe Correa was on c-caine too. There was what appeared to be stuff on his face and what appeared to be straws in his vehicle. Strange? No? read more

Thank you to the gentleman that jump started our car today. I am sorry that I don't have your name, but we were in the shopping center across from Mizner Park. You immediately knew it was the battery. read more

this is a review for Yvette Salviolo. Vincent came to pick up her car and he was,polite and informative very sweet.

Yet again I contacted AAA for a tow. They dispatched this company and after a 90 minute wait they show up with a flatbed truck that was already full. When I questioned their dispatcher as to why they sent a truck that had no towing space her reply was we wanted to get someone out there quickly:) I strongly suggest if you have AAA here in Florida you cancel it since this is who they use. I ended calling a random towing company that came out in 20 minutes a and completed the tow. call Kauff's towing- 561-844-5283 read more

On November 14, 2022 I called AAA for service, after driving to my destination my 2017 Chrysler Pacifica was not able start, they dispatched a service provider to assist me, which was Interstate Towing Inc (Service call#52896)   Firstly, the service provider tried to jump my vehicle with a battery jumper pack, but it could not start, then with the battery jumper pack still attached to my batteries he ran jumper cables from my vehicle to his truck, this resulted is overloading the entire circuits system in the vehicle (the entire vehicle lit up) then the entire vehicle died. He eventually said that he cannot help us because it is now an electrical problem, then left taking the keys with him, We then had to call   AAA again to have the vehicle towed, also had to wait an extra hour for him to return my keys.   The vehicle ended up at the dealership, they said that the entire electrical system in the vehicle got overloaded by the actions of the service provider which resulted in the Complete Damage to the Fuse Box and frying/destroying the negative cables in the vehicles.  These services providers are supposed to be certify and bonded, but it seem as though this guy did not know what he was doing, causing all these damages to my vehicle.   The cost to fix the vehicle was $1294.82 which I want refunded, I was also without a vehicle for 2 weeks while the vehicle was in the dealership. Larry D 561-324-2456 Dsuperfs@aol.com read more

Rude and disrespectful drivers and office staff. Never will call them again, requested AAA to send you someone else. read more

The dispatch hands down the rudest group of women I've spoken to on the phone After waiting 12 hours for a aaa requested tow speaking to 8 different people throughout the day during said inconvenience i was told to leave my key under the mat and the doors unlocked since I was there from 11.06 waiting it was now 6:53 I got a call back to reschedule for the morning after telling me to leave keys and it be picked up at 11:52 at night and I was reassured that it is notated in my file and the tow will just pick up the car and drop it off I was awakened by a female dispatcher who ask me if I was with the car since it seem thing wasnt communicated properly I began to tell her I was in bed and the original tow was set yesterday and I had left as I tried to communicate this to her she instantly stated shouting at me Horrible attitudes I called back to file a complaint and they transferred me to the same individual who was disrespectful every person i tried to request a higher up to file a formal complaint acted as if they didn't comprehend the words I was say read more

This is the worst towing company. I have a flat tire and I asked a simply question. I asked if myself and the key needs to be available for towing . Manager name Karley became very disrespectful and started yelling. Karley canceled my trip and now I am stranded . Never book . read more

Tony truck number 49 what a great guy just the person you want to see a big smile and greets you with all kinds of positivity. And it's much appreciated because everyone that has ever waited for a tow is at a big inconvenience because no matter what you've waited stranded and just wanting to get on your way. So when someone like Tony shows up it just makes things a lot better because at the end of the day customer service can't be bought it comes with the individuals personality and work ethic. So in a world where everyone is so quick to complain and send reviews of negativity this time it's just the opposite. Thanks again Tony # 49 truck !!!!!!! He truly is an asset to the company I hope he is acknowledged because he is why I would recommend this company !!!!! read more

Interstate Towing - Towing Near Me - Boca Raton, Florida

Terrible customer service; as every other review in this page they shouldn't be used by AAA. As a 13 year premier member I made sure to submit a complaint to have them removed as a provider. Miserable people. read more

Interstate towing is the worst towing company ever, they also have the most rudest drivers. They need to hire professionals that knows how to do their jobs currently. read more

Don't even think about using this company for towing, or for that matter anything. Through my roadside assistance division of my dealership, they were contracted to come to my condo, and tow my car to the dealer. They came an hour late ( based on their promise), and took my car it was about 1:00 PM. At 2:00 PM my roadside division texted me advising that the job was complete. I called my dealer only to find out that my car was not there. Making the next three hours short, after many calls to this company , and after them lying to me as well as my dealer, my car was first being delivered at about 5:00 PM. The nerve of their staff advising everyone that they tracked the delivery and it was done , WHEN IT WAS NEVER DONE!. Oh, and this company said in its original bunch of stuff that they could not reach the driver as he was on a plane!!!! By the way, I tipped this driver when he showed up at my apt, as I thought it was a good thing to do.. I can only pass this on so the next customer has a heads up. read more

Towing company was dispatched by GMC roadside. They never showed up or called me but claimed they were onsite when they never were. Customer service was rude and dismissive when I called for assistance and refused to dispatch service. read more

My car wouldn't start so I called AAA. Wendy from Interstate came very quickly, needed a new battery and he installed. Was wonderful to deal with; polite, so nice and easy to deal with. Within a half an hour I was on my way. Thank you Wendy. read more

Seriously don't know what these reviews are saying they are amazing, helpful and kind. Came thru AAA got our dead VW and brought it to the dealer. Driver was professional and kind and drove very safely read more

Waited over 2 hours for a tow and was told it would be another 40 minutes because the driver didn't see he was supposed to tow my car and went somewhere else. It was dark, I was sick and wound up having to cancel and get a ride home and leave my car overnight. Had to come back for it the next day and get a tow from somewhere else who got there in under an hour. This place should be shut down. read more

Tow truck driver acted like he was in a miserable mood. He was very rude and non-communicative. Hopefully he will get my car towed without some sort of road rage incident. Companies shouldn't hire people who don't want to be around other people. Gal on the phone was nice but not this guy. He bad mouthed AAA who was the one sending them the business. Terrible. read more

do not use this tow company. damaged my bumper, alceus the tow truck driver, damaged my bumper and the company isnt taking responsibility. bad customer service, horrible service, ignorant drivers, bad integrity and horrible management. read more

Cleve was my tow driver and he was very friendly yet professional. he was upbeat and truly just a really nice guy. He was efficient when putting our car on the flatbed. I would highly recommend this company but especially Cleve!! read more

If only I could give no stars!!! Yesterday I called for a AAA TOW and interstate was dispatched at noon, come 1:30 still no tow truck, 2:30...still no tow truck, 3:10 I called and told the lady I was calling AAA to see if canceling interstate and getting another company might be quicker as I've waited three hours already, I told this uneducated lady not to cancel anything until I called her back. She went ahead and canceled my tow!!!! Out of spite or stupidity I'm not sure what. I am making sure they are dropped from AAA AND I WONT STOP UNTIL THEY HAVE LOST THAT CONTRACT! read more

Interstate Towing - Another phantom - Towing Near Me - Boca Raton, Florida

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You couldn't find a worse company if you tried. These people are literally the worlds worst. I would love to start a class action lawsuit against triple a for allowing this crap company to lie and waste people's time like that's thier job. I have never seen such terrible customer service by this lady who keeps saying the tow truck driver will come and no one calls or nothing happens. Wasted 5 hours of my life waiting on these liars. Don't ever use this company read more

AAA called this service provider and they accepted the call 10 times and cancelled each time. They did not have a dolly system needed for a low clearance call. They accepted the call repeatedly even thought they knew they would not be able to provide the service needed. AAA doesnt tell you who they booked just that a truck would be there in 1-3 hours. Each of the 10 times they accepted the call they never showed up. When I called them directly I asked if they were sending the correct type of tow truck and they hung up on me after telling me they never accepted the call. So either AAA never called them or they repeatedly accepted the call leaving me waiting time after time. Their acceptance of the call caused ridiculous delays in getting a truck that actually could provide the service Total scam artists read more

My car wouldn't start. I called AAA and within 15 minutes interstate towing in a truck marked AAA was here! The young man, named Stefan Macdonald would not give up trying to jump start the battery. The first few times the car wouldn't start, but he kept on giving it another try. Yes, it started eventually. We were so thankful for his perseverance. He recognized that we are older and did so much to help us. He was professional, friendly , and a lovely young man..I hope I don't need a new battery soon, but , if I do, I want Stefan to come and help us!! read more

Rudest dispatcher ever , hung up on me twice while I was going over location . She wouldn't let me speak .. Absolutely disgusted on how unprofessional she was ! Crazy how she can have a job. Gotta love 2023 customer service. Pathetic read more

Joke of a company. Leann and Teesha are horrible at customer service. If I owned this place I would fire them on the spot. They called me at 1133am, and I called back at 1137am. They wanted me to replace the service call. Said they called multiple times, but the 2nd call was while I was on the phone when I called back and they had Leann call me at 1138. I took me 4 minutes to call back........and they are beyond rude. I notified AAA how bad they are..... read more

Absolutely the worst tow truck company I've experienced in South Florida. Totally unreliable and dishonest. I agree with every other 1 star review on Yelp. This isn't the company you want to depend on for anything. read more

The person who answers their calls as well as the owner Jeremy are rude and unprofessional. AAA should boot them as an affiliate carrier as well as anyone who needs a tow and expects proper treatment as a paying customer. They both hung up on me and don't seem to care. I'll be following up to AAA as well champ. AAA will get this as well. Don't hide behind AAA. That's a chump move champ. read more

Tried to charge to have a tire change when I have aaa. I told dispatch I needed two tires changed and they didn't say that it was an issue. Had to call aaa and get a different vendor. Aaa sent them back out after a lot of hours but new driver was very good and professional. Problem was fixed . read more

My car wouldn't start. My friend came to jump start for me but it did not work and seemed to have bigger problem than a dead battery. So I called AAA for a tow truck. It was a Friday night 7:30pm when I called and I because my car is an SUV the tow truck took a long time to come. However I was not impatient as I know these days everything is delayed and especially Heather was very nice she called to keep me updated when the truck will be coming and apologized for the delay. She was too sweet..the fact she remembered me despite a hectic friday night. The tow guy Willie came around 10:50pm he took a look and said lets try to jump start it and it worked. He smiled and advised me to cancel the tow service. Such nice angels I encountered tonight. They must have been so tired working such late hours on a Friday but yet their service is top notched! I am so happy with Interstate Towing! Give Heather and Willie a raise! read more

They deserve no stars. They send the "technician" to my house to simply put my spare on. After having me move my car (on a completely flat tire) out of my driveway onto the street, the "technician" spends thirty seconds "trying" to take off the lug-nuts (didn't really looked like he tried). He failed, mumbled something, got in his van, and left without giving me any more information. Naturally he didn't give his name, but I would have added it if I could. AAA tried to give me Interstate Towing again, however I told them not to send them to my house, and reported them. I DO NOT recommend using this company. They've still somehow got two stars on Yelp, but that's due to having good reviews from over two years ago. Every review since has been one star. read more

There is a reason this company has only a 1.9 rating. They are horrible and dishonest. I had my car towed in an emergency situation while rushing my wife to the hospital. The driver told me that there would be a $14 surcharge because it was being towed 2 miles over the $5 limit. I was rushing her into the hospital and just assumed that it would go on my AAA bill. When the driver called me while I was in with the surgeon and demanded the $14 I told him that he should have collected from me before he left. The garage owner where the car was towed is a friend. So, I told him to go inside and collect from the owner. He told me that I must pay. I had to go back into the surgeon's office and they impounded my car and charged me over $70 in fees. When I complained to AAA and they checked out my story the owner said that I never told that to his driver. When I got to the impound lot, the owner of the business told me only the driver can pay. This is a really deceitful way to pick up an impound fee as well as an extra tow fee and surcharge. My advice, STAY AWAY. They also own a company called City Towing.. read more