My favorite place to donate. I've done a lot of Mississippi Valley & Red Cross donations all over…read morethe area, and this location is fast, friendly & extra convenient. I usually have my children along with me & the employees always kindly give them a snack & put in a movie while I donate. I never feel like my kids are a bother. Making an appointment is simple online or over the phone. I always make my next appointment before I leave. They accept walk-ins. I never wait & I'm usually out of there in 40 minutes. Their donor gifts are pretty super! Added bonus! Often I receive a gift card to a business and get entered in a raffle. I get an extra gift if I make my next appointment while I'm there.

If you desire to give blood or platelets, this is a nice place. Very friendly and professional…read more Highly recommend.

I have had the BEST experience, the staff here at 7531 Watson is OUTSTANDING! They made sure I…read moreunderstood step by step what was going on and I was totally comfortable. I have done research on this and donating PLASMA is a big thing. I fully recommend this site

So me and my bf went, I couldn't donate unfortunately but he did. He didn't make all the way…read morethrough the donation but two hours after he took his bandages and started bleeding which shouldn't be happening. Margaret was the one who did it honestly she needs more training bc that ridiculous she didn't know what she was doing. Honestly so disappointing with lack of caring about people to do it wrong

***News Flash*** Starting December 7th, (really? Of all…read moredays) Corporate CSL has decided to take MORE of your plasma AND pay you LESS! They used to have a 3-tiered structure to pay you for your plasma based on your weight. Now, they have gone to a 5-tiered pay structure based on your weight AND Now Height. I have made over 500 donations with them and now they are doing this? Folks, it's all in the name of corporate greed AND (to use that disgusting business world phrase) "to enhance shareholder value." So their new motto, paying you less AND taking more from you. For the center I use in St. Louis, I give a rating of 4 out of 5 which I have done before and still do. My beef is with the corporate level decisions they make and this latest one is the reason for the 1 rating. Donating now will be less of a priority than it was before today. I will also check out the competition. I'm sure most other long- time and loyal donors will be doing the same thing. Give more, Get less! sick, Sick, SICK!!!

Waited for 2 hours as a new donor and no one ever interacted with me. I heard staff in the back…read morelaughing and carrying on but no one told me what the wait was whock i find to be incredibly rude. I finally had to leave. I guess this center is either not staffed well enough or managed very poorly. I will not be coming back.

I have not been to Gravois location in a year I decided to go back everything was going smooth…read moreuntil the black baldhead man w/glasses in the evening I never make it pass my vitals anyone that comes in at 5:50pm has issues with vitals I stop going to this location for this reason. I started going to CSL all yr no problem when I go through vitals after work as soon as go back to optapharma I have issues with him I'm able to donate when I get off work at 5pm I make it to the gravois location about 5:50pm. Someone need to look into this on 6/25/26 the 2 people ahead of and myself did not donate. I get it he wants to leave but this is unacceptable going back to CSL

Not enough people to run the place smoothly, waiting lines are long. Their people go on lunch while…read more8 people are in line, and leave them standing there an hour before they close. We are told to complain to management, and act like they don't care.......

I like it Yolanda,Dre,Veronica all of them need a raise matter of fact everyone at the…read morehallsferry location #107 need a raise,but I have one complaint we have to stand in line when there is beds available

Jonathan, the employee who did my iv quite literally shoved the needle in my arm and then laughed…read moreand said does that hurt? And proceeded to twist it and push it deeper after I said yes. I'm a regular at this location and I've donated plasma plenty of times but have never been in serious pain. Some normal discomfort as the needle goes in, sure. But not like this. I think it hit some sort of nerve or something because it kept feeling like the needle was vibrating and it gave me a nails on the chalkboard kind of feeling. My arm was already bruised before they even wrapped it up and my whole arm is sore and hurting. Awful experience!

I like the service they provide, always friendly. Best time to come in would be the am for faster…read moreservice. Only thing I don't like is the app that can be connected to your card.. very fickle.

I went to donate and the one female staff Monica she kept probing till she found a vein and blood…read moreit was leaking out the spot I was stuck with the needle and she just kept adjusting the needle and then when I was done she wrapped it up and then smacked it when she was done I didn't want to even give it a star at all

My mom stayed at this facility back in April for a broken hip. We were not impressed. The nurses…read moreand doctors were rude. She is diabetic and the food they gave her was not consistent with a diabetic diet. They released her before she could even walk even though the insurance said she should stay. We are still considering a law suit. There were two ladies that took care of my mom that she liked, Tracy and Viola. I will give them and only them high marks.

I transferred my 94 year old Mother out of Bethesda Dilsworth to BJC Extended Care. I'm so…read moresatisfied with the amazing care the nursing staff, therapist, compared to Dilsworth I give them a A. From the front desk greeting you with a smile to the care team showing compassion. I recommend. Mom radiates where before she experienced negligence from an uncaring nursing staff resulting in a sore. She gets showered now, she says the foods good, she is treated nicely, her call buttons in reach and not one time her hearing aides or glasses lost. She's showered where Dilsworth didn't shower her in 2 weeks writing excuses denied by Mother. BJC Extended Care I trust with my Mother. We can sleep knowing she's care for and treated with respect.

Was at Bio life this afternoon .what a joke !!!!! If your…read morehomeless and use a shelter for your address .they won't accept you. After a wait of almost 1 Hour of waiting started the "check in " Guessing about 1/2 way through was told of situation with address. Not very professional in my own opinion . Shouldn't they disclose this on their website!!!!! Guess the think that all homeless are some low class of people !!!!

New location for this area. They are usually highly staffed, but also training new employees. If…read moreyou never donated before prepare for a few hours. Their set up looks like the Crestwood location. Staff is always friendly. I didn't rate as high because they never took the defer off me from my first visit they were suppose to. I also suggest making sure you're hydrated and eat a good meal prior. Make sure you get plenty of rest the night before. Tuesdays and Fridays are busy. I didn't take photo inside as patients are inside. It's very spacious and there is WiFi. They have sign up bonuses as they barely opened up earlier in December.

I come here to donate breast milk. The staff is super friendly highly recommend you just come in…read more Tell them what you're there for and there's always someone to jump in in Sister right away. I never have to wait even donating milk at the process of super easy.

I've been donating with impact life for 5 years now and usually I have a great experience but this…read moretime wasn't great compared to others. I came in for my appointment and was taken back immediately but the phlebotomist wasn't very friendly. I wasn't informed about when she was going to stick me and wasn't given the sheet where I was told my vital signs and the number to contact should anything go wrong. When I donate I sometimes get light headed and I did this time. She was prompt at helping me feel better but once I was done I wasn't told about what I need to do afterwards, and like I said before the number to call if anything were to go wrong. I have donated a lot now so I know those things but every time I have donated in the past the phlebotomist has told me what to do after the fact. Everyone has bad days and my overall experience with impact life is good so this was nothing that would detour me from coming back here, but I think in the future I will go to the mobile drives over the donor center. if I do go back to the donor center I'll make sure to update my review!