If you desire to give blood or platelets, this is a nice place. Very friendly and professional…read more Highly recommend.

I am generally a sucker for signing up to donate blood. This means I've spent my fair share of time…read morein a gym or community center with the Red Cross. When I lived in Brentwood Forest the Mississippi Valley Regional Blood Center did a drive at the clubhouse there. It was one of the best experiences I had giving blood. Since then I've regularly given at the Crestwood location. It is easy to schedule an appointment, the staff are friendly, and there are the best snacks! I love it. You also get little mini rewards (pins, grocery bags, shirts) as you hit different benchmarks in giving blood. If you give blood in St. Louis I highly recommend doing it here.

Came here for my first blood donation today. They were very quick to get me in for my appointment…read more Everyone seemed so well-trained. They were constantly checking on me during my donation and trying to do what they could do to make me comfortable. Very clean inside and it was a comforting environment. There were so many snack and juice options which I appreciated. I have been to places to donate before that have not had a lot of snacks which is a bummer when you are wanting to refuel after, but not this one.

Good afternoon I wanted to share about an amazing experience that I had yesterday at BioLife in…read moreSaint peters. I am visiting from out of town. I'm originally from Arizona. I was nervous about going to a new center. However I've been going for about a month now and it's always been a great experience yesterday as we were all preparing for a big storm. I wanted to make sure to get my donation in prior to the storm.As usual everything went smoothly and I was lucky enough to meet Lily. Lily was the tech who greeted me as I settled into the donation chair. It was super busy however Lily took her time greeted me was very kind and engaging. We talked a little bit about the weather and discovered we are both big fans of I need to combat the side effects of the cold weather. Long story short it was a great donation. She was efficient kind and went out of her way to make sure that I was comfortable as well as all of the other patients she was working with. You all have a great team. I appreciate the opportunity to donate at the Saint Peter's center.

I am 21 years old, nearly a professional athlete, and give plasma both for the people I'm helping…read moreby doing so and for a little bit of side money. I HATE giving plasma because I'm weird about needles and how my body feels during the procedure, but still do it. Today, 10/06/2025, at roughly 6:00 PM, I went from hating it but doing it anyway to simply never doing it again. In fact, I don't ever really write reviews, but made an account and came here ant typed all this purely because BioLife Plasma St. Charles is horrendous. I arrived with my friend and proceeded with regular routine, since I've been here enough to just know what to do. Had I not known coming in, I would have received poor service and untimely help by a closing staff who seems to give very little care or acknowledgements to any donors coming in. They weren't busy either, half of the staff standing around fairly obviously just waiting for close so they can go home. Upon doing the preliminary testing/check-up, the man I wound up getting was extremely rude and ruined my whole night, which could've been spent elsewhere doing something I actually wanted to do. I was having a pretty good day before that point. He (African American male individual, tall, quiet) did not greet me, and just began moving. He immediately proceeded to doing the finger prick to collect my blood for testing BEFORE any blood pressure/heart rate testing. That meant if I had failed this test, I still got my finger pricked which I hate with a seriously burning passion. It is an extraordinarily uncomfortable feeling to me, but stomach it for the sake of ease for all. I failed the heart rate test because apparently it was at 116, but I didn't know that. The man walked away and came back 30 seconds later and just told me to go sit down for 5 minutes, which I did, still not knowing why. The verbatim quote was "Go sit down and I'll call you back up.", which I did without any protest. I was then called back and got measured again and failed a second time, but I had done no exclusive calming down when I was sent away because HE SAID NOTHING ABOUT WHAT HAPPENED. I also have a naturally higher heart rate, and couldn't really even tell that it was high to begin with. By this point I was being conned out of my time. I failed a second time and he said, verbatim, "Come back and try again tomorrow.", to which I replied "What? What happened?" He then, as if burdened, rotated his machine around and showed me my heart rate at 116 when it apparently has to be below 100. Probably would've passed just fine if I had at all known to go exclusively try to slow it, but again, he said next to nothing up until this point, essentially sending me home with 0 dollars, 0 donation and *2 hours of evaporated time* out of my otherwise very dense and busy day, which I elected to spend altruistically giving my blood. BioLife's entire PR hinges upon messages they send out to "get people back into the donation chair", then put on a display of pure inadequacy, rudeness and contempt, and they seem fine with that culture of theirs, which brings me to my official recommendation for BioLife St. Charles: Do anything with your day except go there anywhere near closing hours (likely 5PM-7PM). They are not there to help you anymore, and their hospitality has seriously vanished. Day shift workers are a different story in most of my experiences. In my friends case, who passed the preliminary tests just fine, she had a horrendous experience as well, per her report. During her plasma drawing, she had an incredibly uncomfortable experience, with the needle slipping wildly with loosely applied tape, creating a very unpleasant process. The worker for her section appeared rude and, again, burdened by her presence, and having to go press a few buttons on the machine whenever it stopped working. So, from this testimonial, on 10/06/2025 past 5:50 PM at BioLife St. Charles, every FOH worker from the beginning to the end of the visit had been nothing but rude. I have worked food service for quite some time and fully understand the general attitude of food service workers near close. But they are not food service workers. They're doing much, much less for much, much fewer hours. They have 0 (zero) entitlement to behave in this way, especially directly towards donors who, again, are there entirely on their own will to do something charitable and make a few bucks. But, as of now, if they offered me $500 per donation, I'd tell them to piss off. Edit: they acted this way towards me, who is extremely unproblematic and very likely in the best possible physical shape to donate, with seamless donations every time. Imagine somebody else, like anybody who's older or might be slower during the donation process. It's pretty evident that they'd care even less about those people, too.

I was there waiting for over 3 1/2 hours!!!!!!! I only received 35 dollars never again that was…read morenothing but a massive waste of time

I have been donating my time and plasma to this location for over a year. Several of my friends and…read morefamily also have been donating for a while. As a regular you would expect to be treated well by the staff, inducing management. This is no longer the case. There are several people that are now working there that are just down right rude and cold human beings. There is one that works there named Ashley, she has a facial piercing that is just disgusting as well as unsanitary for the type of business this is. She also goes out of her way to be rude to people, while acting as if she is better than everyone. There is also a male member of management that has over the past year become very unpleasant to speak with or have any interactions with for that matter. (He did not ever give me his name.) There are several people that work there that are a joy to be around, and make the whole experience fun and make the time go faster. (Jaq, Toni, Katie D) They are a huge part of why I have kept going so long. However, with the way that Ashley is behaving along with how management is becoming. I will not be going back, nor will a few other people that i personally know. I would not recommend this establishment to anyone. If they decide to do some "house cleaning" or take care of the issues at hand, i might consider returning. But as of now i will be spending the time that I used to to spend there to inform people of what horrible service is being given.

***News Flash*** Starting December 7th, (really? Of all…read moredays) Corporate CSL has decided to take MORE of your plasma AND pay you LESS! They used to have a 3-tiered structure to pay you for your plasma based on your weight. Now, they have gone to a 5-tiered pay structure based on your weight AND Now Height. I have made over 500 donations with them and now they are doing this? Folks, it's all in the name of corporate greed AND (to use that disgusting business world phrase) "to enhance shareholder value." So their new motto, paying you less AND taking more from you. For the center I use in St. Louis, I give a rating of 4 out of 5 which I have done before and still do. My beef is with the corporate level decisions they make and this latest one is the reason for the 1 rating. Donating now will be less of a priority than it was before today. I will also check out the competition. I'm sure most other long- time and loyal donors will be doing the same thing. Give more, Get less! sick, Sick, SICK!!!

Waited for 2 hours as a new donor and no one ever interacted with me. I heard staff in the back…read morelaughing and carrying on but no one told me what the wait was whock i find to be incredibly rude. I finally had to leave. I guess this center is either not staffed well enough or managed very poorly. I will not be coming back.

I come here to donate breast milk. The staff is super friendly highly recommend you just come in…read more Tell them what you're there for and there's always someone to jump in in Sister right away. I never have to wait even donating milk at the process of super easy.

I've been donating with impact life for 5 years now and usually I have a great experience but this…read moretime wasn't great compared to others. I came in for my appointment and was taken back immediately but the phlebotomist wasn't very friendly. I wasn't informed about when she was going to stick me and wasn't given the sheet where I was told my vital signs and the number to contact should anything go wrong. When I donate I sometimes get light headed and I did this time. She was prompt at helping me feel better but once I was done I wasn't told about what I need to do afterwards, and like I said before the number to call if anything were to go wrong. I have donated a lot now so I know those things but every time I have donated in the past the phlebotomist has told me what to do after the fact. Everyone has bad days and my overall experience with impact life is good so this was nothing that would detour me from coming back here, but I think in the future I will go to the mobile drives over the donor center. if I do go back to the donor center I'll make sure to update my review!