Old School Customer Service. The way it used to be . If…read moreyou've never experienced the way it used to be I encourage you to go to batteries plus. I have an iPhone XR and my old cell phone case was swollen and delaminating and needed to be replaced, plus my screensaver was cracked. The last time I was in the store I needed to have the screen saver replaced and they put it on for me while I was at the store, which I was very grateful for so today I needed both a screen saver and a new case for my Cell Phone. I was pleasantly pleased to have been the recipient of good customer service once again.

Just another reason to love this place. A few years ago I thought I had a broken iPhone screen. The…read moreperson who had taken care of me showed me it was only the screen saver that was cracked. They could have replaced the screen and I wouldn't have known better. Today I went in for a new battery for my car fob. He asked me if I wanted the lifetime replacement battery, I said no because I probably won't own it another 3 years. He opened it up and said you already have the lifetime battery. No charge, but if he was dishonest he could have charged me without knowing. This is why we buy all of our batteries here‼

So when Joey was working there this place would of gotten 5 stars. Yes he is a friend but he also…read moreknew his stuff I could always count that when I called in for a part I had the right one and I would not be making a drip back. He was reliable and very intelligent on what you need. Getting rid of a great staffer brings them down to 3 star and I wouldn't recommend them because I can't say 100% you will get the right part you need.

Had amazing service at this location! I was dealing with a battery issue and there staff were…read moreextremely helpful in diagnosing and testing the heck out of multiple things for me! They even had to help jump my car! Will definitely go back for any other issues or car things needed!

The O'Reilly workers at 1701 S Kansas Ave went well above and beyond to help this weary traveler on…read morea Saturday evening in July 2016. After driving 550 miles, the last 100 or so with a failed alternator, I was only half way home with a vehicle full of vacationing family and travel stuff. I coasted in to the parking lot at O'Reilly and they immediately began to assess my dead battery and failed charging system. They evaluated the battery to the extent possible and then began to quick charge it so they could start the vehicle and get a full electrical system diagnostic report. About 30 minutes later, the battery was charged enough to start the vehicle and they quickly determined that I had a failed alternator. They priced out a part for me and let me leave the vehicle there overnight. I found a service provider who could help me on Sunday morning, and got on my way losing only about 1.5 hours of travel time overall. O'Reilly did not charge me anything for all of the help they gave me. Super nice workers who gave me everything they could give without charging me. I recommend this auto parts store with enthusiasm. Please do your auto parts business with these folks; you will be glad you did.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Booked 2 days in advance, they were supposed to come on a Friday, never showed up, they called on…read moreSunday, saying there was a mix-up. They came out, did the install then increased the price by over $100 from the price set when I booked the install. Avoid this garbage company and their tactics at all costs.

LOL... I love this place. Around forever it seems, it's no fuss, no muss, no hanky panky kind of…read moreplace. I arrive and tell them I think my battery is in hospice. "Nope, she's done died," the guy I meet tells me. 5 minutes later I'm backing out, new replacement installed. The kind of service and timeliness I wanted and needed. Nuff said. If you can deal with kind of service and expertise this is the joint for you!

It was closed, I tried to find another store that would have what I needed but they didn't either.read more

Carlos was very pleasant and helpful. Highly recommend this store…read more We came in to get our phone repaired ankh they addressed the issue quickly.

I'm from out of town, this place came recommended by a family member. He replaced the battery…read morequickly and it was inexpensive.

I had purchased a car battery less than a year ago. The other day it would not start…read more I called AAA to jump-start my car. While waiting for AAA to show up I called O'Reilly's All they needed was a phone number to look up my account. By the time I got there, they had the battery ready to install. Less than 10 minutes later I was on my way home. No charge.

I don't usually write reviews but my mothers car broke down there today. They were able to look at…read moreher car and tell her what issue she was having and ordered her a new part for next day pick up. We tried at one point to jump the car and the workers came out to assist us since it can be dangerous to jump a car. Then we had to move her dead car so they pushed it into a parking spot in the lot. Above and beyond super helpful!

Super friendly and had what I needed in a crisis. Would definitely recommend especially when you're…read morein a pinch.

I am a huge fan of the service and selection at this shop. The workers there are helpful,…read moreknowledgeable, and not patronizing--this is what makes me give this place 5 stars. The prices are reasonable and allow me to do my own work for minor projects rather than necessitating a trip across town to the dealership. Thumbs up for Lawrence having this shop in my 'hood.