As a summer resident on Catawba Island, I needed a shop to complete regular maintenance on my Range…read moreRover, as the nearest Land Rover dealer is in Toledo. Baumann Chevrolet has been very accommodating with exceptional service that is timely, cost effective, and professional completed. On another instance, my BMW X5 hit a deer. Again, no BMW dealer here on the Island. Baumann put the vehicle up on their hoist and did a complete examination of the undercarriage for any damage. Fortunately, there was none. My fee for this: $0.00. I think their Service Department does a good job and sincerely tries to accommodate their customers.

Not only lied about my deceased husband's trade in value, also lied about the price of the used car…read moreI wanted. Jason literally lied right to my face. Had to contact the manager weeks after my check cleared to get a title. Used cars are hard to find right now, but why put up with the hassle of liars and slackers? They can't even do their job.

Called today to set up an appointment for a simple oil change. I asked how much the oil change…read morewould be for my car. They stated it would be between $100 to $150! I did not walk but ran away. I hung up and made an appointment with another auto shop for a fraction of the price they quoted. This shop is extremely expensive for simple procedures. Shop for prices before committing to services or repairs here.

I had the unfortunate event of my car dying in the middle of the road, on a Sunday, an hour and a…read morehalf from home. I searched for nearby mechanics and noticed the Port Clinton Auto Repair had great reviews so I decided to have my car towed here even though they were closed and crossed my fingers. I hear from The mechanic the next day, Monday and they had it all fixed and ready to go by Wednesday. Some things I really appreciated were awesome customer service, transparency, and a full car inspection with an online write-up with photos. They were awesome to work with and would recommend them to anyone!

my son's dad was in a motorcycle accident is on life support he left his truck on 2nd street when…read morethe last snow storm came thru we live in chicago we couldn't get here in port Clinton to move it off the street. we finally did make it to port Clinton we were told that Ken's towing hauled it to there shop. we asked the owner if he would consider working with us on the storage fee of 1100.00. his rude answer was he didn't care what happened , and no he wants full payment. he has a mortgage to pay.

Got in a fender bender and they got me fixed right up. Quick and a fair price. Hope I don't have to…read morego back again under the same circumstances, but no where to go if I'm in need. Thanks Ken's!

Very prompt and professional installation of my front windshield. Dwayne explained everything to me…read moreand he got the job done in about an hour. Highly recommend this location for auto glass repair/replace. Thank you Dwayne!

I am a field service technician on forklifts. I travel all over the state on a daily basis, from…read morecustomer site, to customer site. My service van is the key to my success and day to day operations. I contracted with Safelite to replace my windshield due to large cracks spanning across it. They were supposed to come to my shop in Amherst to complete the work. This company will not schedule for a set time, rather a window of time, mine specifically being from 2pm-5pm... That's fine, I'll just pretty much write off my entire billable afternoon to wait at the shop for them to show up. Early in the morning the day of the scheduled installation. I received a call from their service tech advising me that he was "super busy" and wanted to know if I could reschedule for the morning. I told him that I could not, I am already working at a customer in Cleveland and I will need to stick with the scheduled time frame. The tech sounded agitated and told me he would just then have to "roll with the punches and make it work". I called him back about 20 min later and offered him the location of my next customer in Cleveland and advised him he could do the install on their site while I worked. He refused and said later today is what he will do, still with an aggravated tone. I end my billable day at 1:00pm and drive back to my Amherst shop to wait for the tech and do other tasks while I wait. I called the tech at 2pm to advise I was at my location and was told to be patient. Fast forward to 4pm, the tech calls to advise me that he has miraculously found a scratch in the windshield slated to be installed in my van. I was told there wouldn't be a replacement available until Monday and I would have to reschedule for the same time window on Monday. I'm sorry, but I don't believe a word of it. If it was that easy to inspect my windshield prior to arrival then it should have been done in the morning when he loaded it into his van. The techs desire to reschedule in the morning and subsequent aggravated tone tells me this was his excuse to get out of doing the work as scheduled. Contracting this repair with Safelite has now costed me lost billable hours and I am left with no choice but to reschedule. I cannot and will not do business with a company that is going to cause me such great loss of billable time. I do NOT recommend Safelite for any commercial account. We have over 150 vans fleet wide and have had numerous scheduling and reliability issues with this company. I will be scheduling with a different provider, not Safelite.

Very happy with the service experience at this place. The ladies in the office are down to earth…read moreand don't beat around the bush if you have questions. Highly recommend!

The. Worst. Shop. In. Town…read more Dropped our van off for repairs on Thursday evening. They changed the oil filter housing, new breaks and tie rods. Said they would have it done by the following Wednesday. Wednesday comes, no car, no call. Friday we called to check on it said they be were still working on it and they would have it ready by Monday. Monday evening still no car and no call. Wednesday afternoon. No car, no calls. Thursday morning we called and asked what the problem was and they said they were just taking it down off the lift. Paid for their services almost $2000. Get the car back and it's leaking power steering fluid and the boots are knocked off of the CV joint and they claim they didn't touch it. And won't fix it. DO NOT TAKE YOUR VEHICLE OR YOUR MONEY TO THESE FOOLS!

Lakeland Auto and Marine is not just a repair shop. These are trained professionals who provide…read morethe highest level of customer service I've experienced ever in the automotive industry. I've been a happy customer for well over 10 years. Recently I learned that my truck needed a part that was no longer available from the manufacturer and tee going round and round for two months of manufacturer "support". I told Chris the problem that the truck was having and without hesitation was told "get it out her" and within days I was back on the road, with all thee confidence in the world once again I received from the Lakeland team. This isn't simply a repair shop....they are a problem resolution shop. I highly recommend without hesitation. Chris and his team are truly professionals leading the industry.

Quick and thorough service. Pleasant staff. Waited in their break room and it was all I could do…read moreto keep from cleaning it. Quite dirty. They need to invest in a weekly cleaning service. ‍

I broke down while on vacation and can't say enough good things about the service I received. They…read morewere very friendly, quick, and were able to patch my tire versus buying a new one.

Have to say even though they didn't have my tires I stick they directed me to where I could get…read morethem and which service centers could install them thanks!!

Great service, FAST, great price, quality brands. Called for a quote and they got me in within the…read moresame week. Had me in and out in 90 minutes, and came in 50$ below their original quote. Very happy with my tires, will be using Van's from now on.