The staff are always super nice and they are very honest (which is so hard to find these days). The…read moreshop is clean and they have nice waiting area too. The service is great and they don't need all day for a simple oil change. They will be honest with you should you be in need of an air filter, etc., but don't push or try to upsell you. Finding a good mechanic is like finding a good hair dresser, once you find one...stick with them. Dowdy's will be our go-to place from now on.

A good friend referred me to Dowdy's, what a blessing! And…read moreDan is the kindest, most helpful person I have ever met. I am so pleased with them, I feel so blessed to have this team to be able to trust them with my prius, and have peace of mind. Thank you God for Dowdy's Automotive, bless them beyond measure! amen

I received exceptional service from Ben. He was willing to go above and beyond to help me with my…read morecar needs. He not only put on my windshield wiper blades, but helped with my license plate. Great job Ben!! Thanks

Ben was so amazing after blowing a fuse in the parking lot he helped me identify the problem and…read morechange it out. I would highly recommend this napa especially Ben

I was looking for a new 2026 F150 Super Crew with a 5.0 3.73 loaded with chrome package. I called…read morethe dealership and got with Steve a sales rep. They had the exact one I wanted , fully loaded. He connected me with Shannon and Tanner the sales managers. They gave me an excellent price and since I'm located in California delivery to my house. The deal was very easy and didnt take a long time like other dealerships. It reminded me of the old Saturn dealerships. They told me price, worked with financing and now I have the truck I wanted. Jennifer in the title and registration department was very nice also. She sent all my docs to the local DMV in California so I could get my plates and registration. Shannon scheduled delivery of my truck when I would be home. Steven even had truck washed fueled when it was delivered . The service department even checked the oil and fluids before shipping it by car hauler I am planning to buy another vehicle from them . This was a very nice dealership with helpful people working here. Want a good sales rep ask for Steve Logan the general manager even called us personally to follow up on our purchase. Thank You Lithia Ford of Boise

The management team at Lithia Ford in Boise has decided to keep Curt as a service advisor even…read morethough a customer brought fraud allegations against the service advisor to the dealership. This advisor tried to sell the customer an auto part the customer did not need or want. Please be very careful when a service advisor tells you something you supposedly need and you do not need it.

I recently had to replace my battery. The old battery looked like it had leaked acid, and when I…read morefirst looked at it, there was much of the acidic powder buildup on the postive terminal. After cleaning up the corrosion as best I could and installing the new battery, over the next few days I had three instances of the car not starting. On Monday morning first thing I brought my car into CBA, my first experience using them. CBA is very close to my home, within a long walk, and I liked the convenience. The shop is very visible off 44 and very clean looking. I was greeted by Briana, and she was always polite, courteous, and professional. She explained that, without an appointment, it might be the next day before I could get my car back. I understand that shops get busy and that trying to fit in a customer without an appointment requires that the customer be patient. Since I am retired and I have my wife's car at my disposal, I was fine with that. That day, I received both a text and an email with my inspection report. Briana did call me in the afternoon and explained the findings. I was a little concerned that the technician initially recommended a new battery, when mine was brand new. It sounded like Briana had to tell him that the battery was brand new, and then a closer examination was done. Briana and I both agreed that the terminals would need to be cleaned up and possibly replaced due to the excessive corrosion from the leakage of the old battery. The battery would then be rechecked to make sure it was holding a charge. I had hoped that Briana might call me back that day with more information, but apparently no further work was done on the car. The next morning, at 8 am, an hour after they opened, though I had hoped for a call and update, I called and spoke to Briana. She told me she would check in with the technician and call me back, which she did about a half hour later. It turned out that after cleaning the terminals of corrosion, the positive terminal needed replacing. The battery was fine, and the car was ready for pick up. Today, the car continues to be working fine. In summary, Briana was always polite, courteous, and professional. The repair was relatively simple, after the initial inspection, and I was charged what was originally estimated, and that did not seem excessive. I was a little concerned that the technician initially jumped to the conclusion that I needed a new battery, since mine was brand new. Ultimately, the right diagnosis was reached. Since it was a simple repair, I would have appreciated not having to wait until the next day to get my car back, but busy shops sometimes have to do that, if you don't have an appointment. Overall, I was happy with CBA and Briana and plan to bring both of my cars back if I need future service.

This shop told me I needed brakes for over $700.00. I went to another shop which said I didn't…read moreneed any brakes.

Dowdys is a place that does not honor business agreements. One was struck where they would keep a…read morecar because it could not be paid for. They agreed to this. Then, they sent a bill that was not a part of the agreement. All that was asked for was the license plates be sent to the owner. Dowdys said that this was just too much for them to do. I will not be doing business with them. And I suggest that others not do business with them also. B.usinesses should honor an agreement that was struck. Not pussy foot around for weeks without a word. Just be leary about doing business with Dowdys.

I highly recommend Dowdy's auto repair. They are absolutely wonderful. Communication is superb and…read morethey are fair and honest. Customer service is outstanding!! We always always go back to them.

My recent purchase of a new RAV4 was an amazing experience with Nico Acosta, salesman…read moreextraordinaire. From initial greeting of "Good morning, how may I help you" to the final phase of purchase, Nico helped me navigate. He answered every question with ease, knew the intricacies of the car I was interested in purchasing and made the process very enjoyable. He epitomizes customer service exceptionally! Loyalty to Toyota has been my mantra for several years, it's important to me to have a quality product and service.

**Extremely Disappointed With Our Service Experience**…read more My husband and I have owned Toyota vehicles since 1990, and we have remained loyal to Toyota because of its reputation for quality and reliability. When we purchased our 2025 Toyota truck from Edmark Toyota in February, we also purchased the $2,000 service package after being assured by our salesperson, Jeremiah Clemons, that we would receive quality service. Unfortunately, our first service experience has been extremely disappointing. When I brought the truck in for its first scheduled service, I specifically and clearly instructed Keegan, who was coordinating the service, **not to rotate the tires**. The tires had been balanced the day before, so there was no reason for them to be rotated. I expected the scheduled inspection and oil change to be completed--nothing more. When I picked up the truck, Keegan told me that the tire weights had apparently fallen off and that they had decided to rotate the tires anyway. When I reminded him that I had specifically instructed them not to rotate the tires, his response was essentially, *"We decided to do it anyway."* What was even more frustrating was the lack of accountability. Instead of simply acknowledging that my explicit instruction had not been followed, I was given explanations about who had previously installed the tires, what weights had been used, and the fact that my instruction had not been written down. Regardless of how the situation occurred, the fact remains that I gave a clear instruction and the dealership chose not to follow it. Approximately one mile after leaving the dealership, I noticed a consistent rubbing noise coming from the rear passenger-side area. I immediately returned to Edmark Toyota and explained the problem. I asked that the tires be returned to their original positions since I had never authorized the rotation in the first place. Now I have to make another trip to the tire store so the tires can be inspected and potentially rebalanced--an inconvenience that should never have been necessary had my original instruction been followed. Keegan has apologized multiple times, but an apology does not resolve the underlying issue. Customers should be able to trust that specific service instructions will be documented, communicated, and followed. If something goes wrong, they should also be able to expect accountability rather than having responsibility passed to someone else. I also can't help but wonder whether my instructions would have been taken more seriously if my husband had been the person bringing the vehicle in. As the owner of the vehicle, I should not have to question whether my instructions will be respected simply because I am a woman. After more than three decades of owning Toyotas, this experience has significantly damaged my confidence in Edmark Toyota. We purchased the service package because we were told we could expect quality service. If a dealership cannot follow a simple, explicit instruction during a routine service visit, it raises legitimate concerns about trusting them with more significant mechanical work in the future. I hope management takes this situation seriously and addresses how customer instructions are documented and communicated so this does not happen to other customers. Customers deserve competent service, clear communication, respect, and accountability. **This experience fell well short of the level of service we were led to expect when we purchased both our Toyota and the service package.**

I can't thank you enough for all the help from all employees who works here. All of them are very…read morenice and helpful and knowledgeable. I always have a great experience every time I need help with my car. Store is very clean and bright.

If you need dat distribunator they got em in bulk. Good guys and great service . Lil overpriced…read morebut bubba gave me that deal I couldn't refuse and made it that much easier

Great people helped me out no problems Very professional…read moreand nice people Price was exceptional

I continue to get the very best service at my hometown, auto mechanic, 27th Street automotive. The…read morestaff is friendly and conscientious of my schedule, they always give me fair and practical advice about the mechanicals of my vehicle and ways that I can keep it running top notch. I wouldn't go anywhere else!