If you like calling for info about an order getting an answering machine and no response and…read moreemailing and getting no response, this is the place for you. Its been 4 days and I would like my order either fulfilled or my payment refunded, or my order cancelled so I can purchase the batteries I need elsewhere. BEI # 3908 Totally bad experience.

DO NOT ORDER FROM THIS COMPANY. Ordered one battery on May 10th expecting same or next day pick up…read moreavailability. 6 days later order status is still "processing". No email updates or anything. Called them multiple times over SEVERAL DAYS with no answer. Their mailbox will ask you to leave a message in a mailbox that is full. Emailed both their customer service address as well as Pete Harding, the "CEO". Still no answers after a week. If you want a refund you apparently have to call them... No idea how I'm going to accomplish that when they NEVER answer. This company is pathetic. Clearly a scam.

i bought 2 marine batteries last year, they are completely dead and they will not replace them but…read morei can purchase 2 more at a pro rated price that is a joke. why would i buy from you again.

This certainly was a shocking experience. A retailer who was concerned about lower prices and the…read morespeed of shipping a product. You don't find that every day. Next time I need a battery, you can be sure that I'll be with these folks.

new battery would not hold charge for more than 7-10 days sitting in vehicle cold weather. worked…read morefor Nov and Dec. Jan and Feb battery too drained for start. Charged it three times over night and it would work fine, sit for a week- garbage. OLD battery from summer vehicle would sit for two weeks and start. BPost "insists it's not there batter."????? still using four year old small battery for 3+ weeks and vehicle starts fine- NO Parasitic draw. just use Napa or Wally World 3 yr warranty better anyways.

I bought a power chair charger from them a year ago. The charger stopped working during the…read morewarranty period. They shipped me a replacement after providing a photo of the bad charger plugged in to the outlet and to the power chair. Excellent customer service and quick shipment. I highly recommend them. AA

When my laptop battery died, I bought one on Amazon, but it was never delivered, it was shipped…read moreback from Canadian border. I tried Aliexpress, and after placing the order, I was contacted and the seller asked for more money for shipping, $95 (US), and the delivery time was around a month. Then I stumbled upon these guys, they were so quick to let me know they didn't have it in stock, but could order it. They kept me informed about the delivery at every step and the battery arrived as promised. I could have even chose to go pick it up in person at their location. Great experience!

Very friendly, fast & efficient. Easy to get to. Pulled right into the garage & they replaced my…read morecar battery. Great price.

I purchased a new battery for my BMW at the Hamburg, NY location and there was a minor problem with…read more"registering" the battery to the car. Apparently, the vehicle needs to know it received a replacement battery and will adjust all the myriad of electronics to synchronize everything. The receptionist recommended another location to correct this problem because this location did not have the required tool to complete this. Anyway, she was more than helpful and offered to cover any costs which I may have incurred because of this. She was amazing in handling me as a customer and focused on ensuring I was satisfied. She is a great asset to your organization.

I have been a customer of AutoZone for 20 years and they never disappoint; they're always helpful…read moreat every location! Today, at this location, Matthew Ovitt took the time to match up my door panel clips and installed them for me. Excellent service. I'd recommend coming here for all of your auto parts needs!