Fast service and torque converter kicks ass. Called and told them what I had and what I wanted to…read moredo and they nailed it. Will be using for all my converters from now on.

freak show converters are the best. have been using them since 2018 with great results. thier…read moreservice is A+. would highly recommend!

I drive this old POS GMC that has as of late needed a jump start every day to get going, right... I…read morehit up Advanced Auto (S14th) had them check the alternator. It was kicking out beats like a base drum... Pulled it and picked up a replacement for $45 that only generated 9.5 volts.... Not enough to start or maintain a battery. Called up and asked for what options I had , they let me know that they would replace it or refund my money WELL; The one I picked up & installed seems to be working well. Half the price of a NEW or Auto Parts Store one I'm pleased. Worth A Try If Needing Parts on an old beater like mine, or looking to save a few bucks. Give them a 4 now if service is the same next time maybe a 5... Check them out.

Came looking to buy some Jeep specific bolts, because the Jeep dealership in town wanted $40 for…read moreFOUR of them. I ended up leaving this place with an unexpected treasure trove full of aftermarket Jeep parts for next to nothing. Me and the guy who sold them to me will know exactly what happened that day, out of courtesy, I will refrain from any further comments about it. Just know everyone that worked here was very professional, courteous, and friendly. Even after they discovered they had misquoted me FAR below the market value of the items I took home with me. Would and most likely will be shopping here again.

Very helpful customer service. They were very knowledgeable…read moreand knew exactly what I was looking for and was able to explain to me how to use it

This is still my favorite parts store. You can buy parts anywhere, but the real difference is the…read moreexperience that the employees have. There are four or five people at the store that have worked here anywhere from 10 to 20 years. It's impossible to Measure how much help Their experience is. Prices at all parts stores are getting absolutely ridiculous, but there's nothing we can do about that. If you happen to come to this store, ask for Calvin. He's the best!

Everything went well! All work was completed in an honest and professional manor. There was a…read morecomplicated electrical issue that was located and repaired!

If only I could give "0" stars... RUDE!!! RUDE!!! Took my…read morecar to get a diagnostic check. Called to pick it up. No discussion of what was done, what was checked, or what could be wrong with my car. I called and asked what was done, he asked what the name was under, put me on hold, then came back and said, "ma'am that vehicle was picked up".. I said I know, we just got home with it and I would like to know what was done and what's wrong with it. He said they didn't find anything.. if nothing is wrong, then why does my car have 1) a rough start 2) vibrates in idle and reverse 3) it shakes and acts like it wants to die 4) it died on my husband in PARK in the DRIVEWAY this morning. He said nothing was said to them about any of that. So I asked what they do in a diagnostics check. He said it depends on. I asked on what? "Ma'am it depends on the vehicle". I asked if was hooked up to machine or scanner or what's done... music started playing. He put me on HOLD. Without telling me. I waited SEVERAL minutes without anyone picking the phone back up, so I hung up and called back. I said that was "NOT COOL!" You put me on hold without saying a word and you didn't even come back. "Ma'am, I have 5 people here waiting. I'll call you back when I have time".. I said no.. that's rude! He was talking to me first and I want to know what's wrong with my car because nothing was said when my husband showed up. He was handed the keys and told to have a good day! He said plenty was said. So I asked l... again... what diagnostic was ran, was anything found because I need my car fixed. He said nothing was found that he told my husband he can try to change out the motor mounts (we ordered them the other day with transmission mounts also and they came in today), so something must've been said for him to tell my husband to try what he already had intentions of doing. I asked how a diagnostic can be ran and nothing show, when my car obviously SHOWS signs. They should've noticed when they drove my car to move it. "Ma'am, I'm hanging up. Don't call here again and don't bring your vehicle here anymore, we won't work on it".. I asked his name.. "My name is Shawn and I'm the owner and I'm telling you not to come back here again." I asked "WHY?!" I just wanted to know what was done. We took it for a diagnostics. "And we didn't charge you for that ma'am. Don't call back. Don't bring your vehicle back." .. And here I am. Writing a review to let EVERYONE know how rude and unprofessional "Shawn" and Gary's Automotive is! If there was a choice of "0" stars, I would've picked that, but I had to pick the "1" star. We have taken our vehicles there before with no problem, but not anymore. Not after today. VERY RUDE!! VERY UNPROFESSIONAL!!! ("Shawn Grisham" is the owner of "Gary's"). Go somewhere else. Don't waste your time or money on a place that's unprofessional!! *Adding that my husband said that Shawn cut him off while he was trying to tell him what was wrong with my car, to talk to another customer about a $4,500 transmission job... you don't do that! You don't just cut people off and turn to the next.

I drove to this place expecting a big showroom with lots of truck stuff to look at, like some…read moreplaces I've seen in the city. When I walked through the door I was disappointed to find a smallish shop with very few samples and a couple of people sitting at desks talking on the phone. But my disappointment turned to satisfaction after I explained what I wanted to the young lady who works there. She found several examples of my item in a catalogue, explained the differences between them, got on the phone and called vendors until she found it. It's ordered and on the way, and it's EXACTLY what I had in mind. If I'd gone into one of those big stores I'd probably have compromised, bought the best that they had in stock, and not been happy in the long run.

I called last week and was told they could replace my bumper on Monday at 1 PM. I arrived at 12:45…read morePM. They took my truck in at 1 PM and they finished at 1:45 PM. The time it took I watched an office working like a very well oiled machine. The owner and staff knew their products and prices without consulting lists or manuals. This, to me, shows a professionalism that is rarely found in businesses today. THIS is why I return to this business with every truck I buy. Thak you Chad and staff for doing what ya'll do.

One of their drivers backed into my truck at a tractor supply and if it wasn't for another customer…read more who saw the whole thing, the tow truck driver would have just driven off.

Their phone etiquette is really terrible. Not a very good way to run a business!! Sorry! I don't…read morehave another 85 characters to add and I said all I have to say about their shoddy customer service. It amazes me that businesses think they can get away with being rude on the phone and go unnoticed.

I think all parts stores about the same. I come to Oreillys because a relative works for them…read more Prices are about the same wherever you go. Good service and knowledgeable people are what makes the difference. Most can't tell you anymore than what the computer says. If you find a good parts person, follow them wherever they are! It will save you a lot of problems and return trips.

I picked up a nail in the tire of our trailer and needed to get it fixed. O'Reilly Auto had a plug…read morekit. Its not as easy to use as I had remembered after and hour working with it I aired up the tire. The patch held and I was up and running again. Found them to be very helpful and knowledgeable.

Went to Advance Auto Parts Store on S 14 St. What a great experience with Shawn and Patrick. Will…read morebe my go to place for all my Auto needs.

Been doing business with them for over 50 years, back when they were Western Auto. Have a…read moremixture of 1963, 1989, 2002 & 2013 vehicles. They are knowledgeable people who are also courteous. And if they do not have the parts, will order it and get it over-nighted when possible. I drive past two of Advance Auto Parts competitors to get to their store, and it is always worth it. Have used their online ordering a few times, and it is also convenient.

The manager was very helpful and did his best to get us the best price on a new battery (after…read moretesting it), even replaced the battery upon purchase.

Awesome customer service. Very helpful people in this location . They come out and check truck…read more engine light

The guys here have been so helpful to my 18 year old daughter who's in Abilene for college. Jay…read morewas so helpful when I called in a panic because she was broken down. The car was a loss due to a broken motor and we decided to donate to a nearby tech school. It took nearly a month to get her a new car and get the paperwork finished to get the donation finalized. They pulled the car indoors every night to make sure nothing happened to it and never called to say we needed to "hurry up". Jay and Randall were so helpful and I so appreciate the way they helped my daughter. Thankful Fort Worth Mom :)

I have a nail in my tire. I came in for help getting the nail out and get a tire patch. They told…read moreme their machine for tire patching is broken and the new technician they hired broke it. They said they do not recommend me getting a tire patch from the new guy. I have to go somewhere else to get a tire patch. :(