This company does not do repairs on the weekend, despite the 24/7 support lie on their website…read more Four days without internet is unacceptable. Garbage service support. If I could give zero stars i would. I will have to reschedule a video conference and inconvenience a client. Absolutely shameful.

They told me they can help me install internet and then they told me they don't provide internet…read moreservice in my area. Here is the funny part, a few month later a collection agency called me to paid a bill for two month of internet service fee because they charged me anyway even that we don't have any contact signed and there's no internet service provided.

Had a terrible experience with this company.. I order a printer cartridge for the office and it…read moredidn't work - not only that, but it messed up the entire printer which ended up needing repaired. When I called Astro to return the cartridge, they said they didn't take returns, that they didn't ship out broken products and if it had been broken it would have been by the delivery guy who would have told the company and not given us the part. Well, we had the part and it was broken.. that's on you, it didn't work from the moment we got it. I was then told they couldn't take returns because the warehouse they deal with wouldn't take it - that has NOTHING to do with your customers, that is a relationship between only you and them, not the customer. These guys are absolute scammers, how can you give out broken products and then refuse to take the blame and not even refund.

From the owner: Astro-Tech provides in house and onsite computer and IT services. We can provide complete office…read moretelephone and network cabling. We also provide digital telephone systems and service, home and business digital telephone lines and internet services. Astro-Tech also provides email and web hosting, cloud software hosting, automated secure data backup and dedicated off site server solutions. All of our hosted services are local in house services with our data centers exclusively located in Canada. Astro-Tech has been in business serving the Waterloo Region and surrounding locations since 1991.