Terrible service! Tuesday I was 3 minutes late for my appointment due to parking! I was told I…read morewould have to reschedule! I took a chance and waited for 3.5 hours. Never was called . I rescheduled, here I am ... so far they haven't called me and my appointment was over an hour ago! There is no respect for our time!

I had to wait over a month for a phone appointment for today, when the time came for the…read moreappointment (2:30pm) I didn't recieve a call, I waited 10 minutes and called the office myself and was met with a 40 minute wait time to speak to someone. An hour after the scheduled appointment the office finally called me and the line was completely dead. They called twice and I was met with a dead line both times. Completely frustrated.​

The present town management has over stayed its tenure. New blood is needed. The schools are…read moreinconsistent and the ability to complain is met by either a counter attack or rationalization. The town is long over due for a complete audit that will assess the management and services related to the costs. The school department wields too much power over the total budget. It is a shame that with so many resources, the town remains an under achiever.

We have been longtime residents of the town with 3 generations in our family that live here…read morerepresenting all demographics. It is so sad to witness the decline in town management quality and in the overall value to the taxpayer and even sadder to see the low voter turnout to oppose the brutality of town management. During an economy (good or bad) the town is constantly on a tax-and-spend addiction that essentially is a downward spiral with ever increasing debt that is out of control due mostly to the fat cat employees giving each other raises, bonuses, and over-the-top benefits that are WAY OUT OF LINE with their private sector counterparts. Luckily we have a few folks that are watching the waste and trying to sound the alarm. One great citizens' watchdog group has a website at TownOfAndover.Com

So I now know the real goal of Andover Parking control, get as much money for Town hall has you…read morecan. The fine print on the paper receipt is the operator is responsible for the parking enforcement officer seeing the slip. If he does not see it, you pay a $20 fine. Your parking rules get more and more inconvenient and a receipt on my dash, not seen by the officer, and an extremely rude parking clerk, is too much. So Andover you got your $20 and a commitment for me that after 20 yrs of enjoying the downtown businesses I have had enough. So the $600 business for photos and album I was working on buying from Andover Photo (the reason we were parked) is going to an online company. Say good by to my purchases for Christmas, anniversary, birthday, and other gifts from Andover Gift shop, the shop next to Bertucci's, and Les Fleurs (~$1000/yr). Also say good by to our lunches at Bertucci's, and coffee at Starbucks. I know the loss of my business will not hurt these businesses, but then again, how many people will be reading my reviews in all these online review pages. and Facebook. So Andover, you do not follow your stated policy; Parking enforcement is provided in the central business district in order to maintain an acceptable turn-over rate in parking spaces. This allows more shoppers the ability to patronize local merchants. The ability to have frequent turnover in the parking spaces in the shopping and central business district assists in maintaining the vibrant down town area.

I recently moved to Andover. Greatly surprised to find inept practices with your road improvement…read moredivision. The river road re paving is badly done. The edges of the pavement dip down into the driveways of the homes along that road , creating a divet which in the inclement weather collects water and ice and creates a drainage probl em and a hazard. this past weekend a dividing white line was put down too close to the sidewalk ,making the lane to the right too narrow. Your town obviously has questionable services as well as no knowledge. I thought that my move to Andover would be a positive one. So far that isn't so. Having to live here I hope that things will improve greatly.

It is always a beautiful day to visit this place! I stopped the other day after work for an…read moreafternoon stroll on my way home.

Beautiful gardens and when they offer yoga among the flowers it is amazingly peaceful and joyful!read more

Very nice library located in downtown Andover. Clean and quiet so I like to come here to do school…read morework. There are plenty of computers available for use as well as tables and chairs on each floor. Great selection of books and other media. Staff members are friendly and helpful. If you have a library card, you can easily request items from anywhere in the Merrimack Valley Library Consortium. Only (minor) downside is with its location downtown, you may have to pay for parking if you park in the lot. It's 50 cents per hour until 6pm each day except Sundays and holidays. However there is plenty of free two-hour parking on the streets.

Outstanding. Generous hours, great selection of books, clean building, active community service…read more All public libraries should be like this.

Really don't want people to know about this post office as it's a small one and is really discrete…read more So it's the one I go to for quick in and out. They offer all your usually USPS services. The staff is friendly and quick. They only have 1 window so if there is a line you will be there for a while. It's go The good thing about this location is that is in Richover oh I mean Andover Center you can get a ton of stuff done while making your trip to the post office. It's hard to find street parking to paying .50 cents is worth it. The price of a stamp is .47

No one dares review the State Police for fear of retaliation... but this is a democracy, right?…read more Last night (4/6/08) I was part of the 30 cars-each-with-two-flat-tires debacle on 93 South (http://volunteer-boston.blogspot.com/2008/04/tend-and-befriend-on-shoulder-of-93.html). Upon stopping in the shoulder, I immediately dialed 911 (where they didn't pick up for like 10 rings...), who directed me to the State Police. The State Police put me on hold a few times, but finally I got through and was like, "HELP! There's an obstacle on 93S causing accidents!" All they said was, "OK, bye." I guess they already received a call...? It was sort of confusing. I was scared. MOMMMMMYYYY!! Anyway - 7 minutes and 20 injured cars later, they arrived. They promptly re-directed traffic, found the 5 foot long piece of pipe that caused all the flats, and got lots of flat bed tow trucks to show up to cart us to safety. So - State Police - thanks for keeping us safe. Usually I only see you when I'm not ready (ie speeding), but this time I was VERY ready for you to show up.

Crazy how many people drive in passing lane and disrupt the flow of traffic, they should b e paying…read moreattention as well as ticketing this more than speeding because it causes more accidents than any other ticket u can receive if they would due a study on it like so many studies and statistics that have been investigated,anyway I'm yelping because just got a ticket from statey whom was traveling north 495 said was in right lane when asked where he was located prior to pulling me over,so as walk up to passenger window couldn't scream loud enough or say loud enough that I was being recorded, ok,asked why pull me over,lane change violation, speeding, lights not one and something else I got a break on,so I said going with flow of traffic,oh,tailgating was other one,so I said traffic was traveling about 70 to 78 and going with flow is wrong bl bla bla so he was traveling in sa m e direction which makes him more dangerous than me because I didn't notice rear end then lights went on ,I thought he was putting it was wrong in every way that he gave me a ticket for traveling on highway where there was probably more people who don't have a license to drive as well as moving in and out of lanes so obvious that tippy the state trooper turtle would gave noticed than Jr g I joe with companion whom had to be sleeping because no training officer would have let tippy write the ticket. Respectfully feeling a sore bum.

Nice walk wish people would pick up after their dogs though. Need to keep an eye peeled for many…read more"presents" on the trail.

Found this trail on Google. Quiet and refreshing, although struggle with parking spots.read more

We have visited this location during Covid. Staffs are very professional. Big waiting room with…read moresocial distance space. My husband been called to interview first, then 15mins later I have been asked to join them in the same office. Whole interview about 30 mins. We had a very professional friendly and efficient interviewer. Overall this is a nice USCIS location.

I must say I was pretty pleased and satisfied with this location. My cousin and his daughter…read morereceived their fingerprints notices for employment authorization 3 days after they were supposed to go for the appointment at the Lawrence location because where they were staying at, the people there don't check their mailbox regularly. My cousin was pretty freaked out that he was gonna have to request another appt that was gonna take another 6 to 8 weeks and even longer. As the smart lady that I am, I told him that I'd take them the next day early morning for the appt and hopefully explain the situation and maybe the office will do it for them but not to get their hopes up because USCIS is usually " u miss it, schedule another one, see u next time". So, we went and when the lady called our number, we were so nervous that she was gonna say no, and she looked around the room and said "no problem, it's pretty early, not a lot of people yet, I can do both of u" . It was such a relief, and the lady there was so nice putting up with us with the translation from English to creole/creole to English. She was our angel that day, and we thank her from the bottom of our hearts from not sending us Bk for another appointment because these things could be so stressful and lengthy. The only regret was not taking her name, so we could have given her a great shout out! THANK U WHOEVER U ARE WHO WORKS AT THE FINGERPRINTS DESK AND FOR ALSO HELPING US ON AUGUST 27TH, 2018. U ROCK!