This is definition of the government in decline. Came in to ask a couple of questions and was told that I have to make an appointment.
This is how my experience went. Hi, I have a couple of questions regarding a deceased relative's tax preparation. You need to make an appointment. Well can you help me set one up? No, you have to call the number listed on that flier on the door. But there isn't anyone here. Well, everything has to be done by appointment now. Ah, so you're getting paid to tell people to make an appointment and nothing else, as I step aside to make a call. Oh, you can't make the call in here, you have to step out into the lobby.
I was the ONLY person there, folks!!
Bah, this place is useless and I hope everyone in there loses their jobs to robots because everything has to be done online or through a phone call out of state and this is a waste of resources. read more