I've only interacted with Snap-On franchisees a few times. Around five over the last 25 years. My…read morefriend Bill sent me to the first one to get a specific wrench set to tighten a hydraulic fitting in a very tight space: Four-Way Angle Head Open-End Wrench Set. That till did the job. Almost like it was designed for it. While my last three employers supply tools, they are not Snap-on quality. I've had my own Snap-On Ratcheting Soft Grip Screwdriver and used it daily at work for 25 years. When I called the number on the Snap-On Yelp page, I got a "Hello." I had to ask, "Is this Snap-On?" I asked if he had a vacuum gauge and he said yes. OTC, not Snap-On. Oh well. I'm sure it will work fine. And when I met up with Stan in his truck, he was super apologetic for being "rude". Honestly, I'm surprised he even picked up. My cell number isn't local. I rarely answer out of state calls on my work phone. Anyway, he had the gauge set out and ready to go. The last truck I bought from threw in a hat and shirt. But I was just glad to find him less than 15 minutes away.

This duo is the one you wanna deal with! Stan & Kourtney are professional, concise & offer great…read moreservice with an exceptional inventory.

Great experience with Patriot Auto Brokers. The team was professional, honest, and very easy to…read morework with. Everything was explained clearly, there was no pressure, and the process was smooth from start to finish. The vehicle was exactly as described. I highly recommend Patriot Auto Brokers to anyone looking for a stress‑free car buying experience Eric k thank you Ben sand Toni

These guys are awesome! Tony and Ben are super chill and really take care of you. I've bought a lot…read moreof used vehicles over the years, and this has easily been the best experience I've had. Honest, friendly, and genuinely helpful. Highly recommend!

Marcos Henriquez is amazing service advisor, I have some issues with my Lexus and he has taken…read morecare of everything even washed my car was not expecting that at all thank you

I left a strong, five-star review soon after we purchased our 2017 Lexus RX350. The car was great…read morefor the first six years we owned it and I had no issues with Kendall's servicing of our car. However, starting in the fall of 2022 all of that changed. I doubt if I would buy another car from Kendall or another Lexus. The most significant reason we bought our Lexus initially was for all the advanced safety features. Other important reasons were the Enform app which included remote start and monitoring of the car, and that we were able to reserve a loaner car when we brought the car in for repair or service. In the fall of 2022 Lexus dropped support of the Enform app stating that this was because it was based on 3G which was no longer supported. I was able to quickly find an after market solution that was better than Enform, with a cheaper annual fee, for about $600. It would have been good of Lexus, who probably could have gotten this, or a similar solution in bulk far cheaper. I would have been glad to pay half of that cost, if Lexus would have been more accommodating and concerned about their customers. At the same time Kendall indicated they had cut back the number of loaner cars and that we could no longer make a reservation--first come first serve, which effectively makes this service useless. Soon thereafter I needed routine brake job. I was quoted $2,500, which shocked me. I got excellent, guaranteed brake job at a dealer I have a long standing relationship with for $700 less. Also, my auto dim switch was acting up. The service manager indicated they could not figure out how to fix it and would research this and get back to me. The service rep promised she would call me the next Monday. That was two years ago. I have never heard from either of them. I wrote a thoughtful, polite letter to the General Manager expressing my frustrations and asking him to consider talking to me about this. I never heard back. I wrote a second letter, a month later. This time the Service Manager called because "he was told to". He obviously didn't want to talk to me, he had nothing to add, he was not interested in listening to me and discussing the matter. It would have been better off if he had never called me. I then wrote a letter to the head of Lexus of America. I explained my problems and provided him copies of what I had sent to Kendall. Again I have heard nothing. I have subsequentially sold the car. I doubt I will ever buy a product from Kendall or Lexus again, which is too bad. We liked the car.

Continental Acura Service is an EXCEPTIONALLY SUPERB automotive service, maintenance and repair…read morebusiness. The service writers are terrifically knowledgeable, professional, kind and understanding. Above all is our favorite, Ruel. We've been longtime repeat customers for many, many years & Ruel has always been there for us. It's simply heartwarming to know our vehicle is in the BEST HANDS!

The best service department ever. I bought my first accura there in 2008 and I have been going…read morethere ever since. Because of Rue and his team I bought my next Acura there too. Trust is crucial and that comes with consistent great customer service combined with great vehicle care at a reasonable price.

We just purchased our 4th Subaru vehicle from Continental Subaru in Anchorage. Our adult children…read morehave purchased 3 Subaru vehicles. Yeah, I suppose you could say that our Alaskan family is very satisfied with Continental Subaru, the products they sell, and the on-going vehicle service they provide. When my daughter and I walked into Continental's showroom last month, we weren't really there to buy anything yet, just look at the newest Subaru models since both of our Subarus were over 10 years old (and still going strong!). Ricky greeted us and really listened as we climbed into the cars and critiqued each model. He was very knowledgeable about the current car models and their features, and also with older models and how they'd evolved. The pivotal moment came when I was lamenting that none of the new models we'd seen were quite what I was hoping for. That's when Ricky pulled the rabbit out of his hat and showed us the 2026 Outback Wilderness - in blue! I fell in love and took it. Several weeks later and I'm getting to know Big Blue, which is far from the "computer on wheels" that I was afraid it would be. We've learned from decades of experience with Subaru and Continental that we have a vehicle that will last a long time and a dealership that will support us.

Rude employees every time I come. Can't get oil changes unless booked a month out and still go way…read moreover time.

I was working with Pat Morisath The guy was Awesome he didn't try to oversell anything just what…read moreyour looking for,they had a great selection of vehicles and I found what I wanted and pat took care of me thank you pat

This is my second vehicle from Quality and my family has also purchased two cars from them. They…read morealways have amazing, quality, affordable and well maintained vehicles to purchase. I guess that's why it's in the name! They were patient with me while I went through the loan process and held the vehicle for me while I was finishing up paperwork all over town even though it had a lot off interest. Of course they offered me assistance with this too! As far as trade-in values you won't find a complaint from me! The big dealerships are a joke as far as trade-in values so I like to go to "the little guys." I got exactly what I wanted for trade-in. Another great thing is they do not harass you the moment you drive onto their lot to look, which I love. It's stressful and it can make me feel like prey around sharks when that happens, so bravo to Quality for that! If you have an inquiry you just head inside and anyone is willing to help you. Test drives are easy to do as well with just a copy of your license. They will let you take it out solo (with some exceptions they have to ride along) which I find also great because it's more relaxing to me to get a feel for the vehicle and not worry about awkward small talk with a stranger. Thank you to Nick and the whole Quality team!

This was an amazing experience because of the Quality team! Left there feeling accomplished and…read morewell respected! They made buying a quality vehicle a breeze! Much appreciated to both! Love my vehicle! Thanks again!

go buy from Chad Smiley. he calls me every year on my birthday & the anniversary of the purchase of…read moremy Tacoma since i did business with him in 2023. if i didn't love my Tacoma so much, i'd buy a truck from him once a year. go buy from Smiley. thanks, Chad!

I just want to say thank you two these two amazing gentlemen at Toyota, Oscar & Shaun. Oscar made…read morethe process feel easy, he has a great attitude very welcoming and you can tell that he really loves his job and for someone who has been there for a little over a year he sure is doing the damn thing. To Shaun in the finance department that you for the taking extra time out of you day to fulfill our purchase, you were so informative and attentive. My daughter said "Mr. Shaun is so nice, he gave me paper and a pen so i can draw pretty pictures and do my homework". Once again thing you guys for all that you do, you guys are fantastic at what you do and we are in love with our new vehicle.