The urgent care at both Herfordshire and Layton are exceptional.
Overall, Intermountain Health has been been an interesting experience as a complicated patient with a disabling rare disorder. Most of the care is top-notch. Nearly all the providers I've had are compassionate and professional. There is, however, the occasional provider who is not familiar with rare complicated disorders, and seems not as willing to stretch their knowledge to provide care. Perhaps it's an abundance of caution, but they do route me out to the hospital a little more often than I'd like for things I'm sure we could've managed at home. Better safe than sorry.
However, I do agree with the previous review regarding past billing issues!!! It was a constant battle. But with this new move to MyChart in late 2025, those issues seem to be resolved. Crossing my fingers that the billing continues to be right throughout 2026. But marked improvement since that change. (It would be really nice if IH would correct the old errors though! Despite frequent calls, they have refused to correct billing errors on my account since 2018. The worst part of that is IF the *insurance company* makes an error there's recourse, but when it's the provider, apparently there's no laws protect protecting us.) read more