Non compliant to VA community care requests. Request submitted by the VA in November. Community…read morecare made multiple attempts to contact via phone and email and they did not respond, leading to the va having me attempt to contact the provider now in march. they were unhelpful and wanted me to essentially wait another 2-4 months to be seen by the provider which under my current circumstances will cause undo stress due to lack of care. I have followed up with an Offical complaint to the VA community care reporting line.

Urgent care process took roughly 25 minutes in which they asked to know my income and personal…read moredetails they didn't need to know. Made me sign forms that I couldn't see. Staff was rude and unfriendly. Had to repeat myslef multiple times to the nurse and she kept getting the information I was telling g her wrong somehow. If I wasn't in a lot of pain and needed help I would have walked out.

Benjamin was absolutely fantastic! It was quick and easy getting in. Overall great experience with…read moreeveryone, the quality of car was super!

This urgent care is an absolute joke. I called the number listed on the website and they told me to…read moreregister online. The wait time was 2 and a half hours. The lady on the phone told me just to wait at home and go 15-20 minutes before the end of my wait time. The website updated properly and even sent me a text saying that I was next in line. I arrived 2 hours later within the 20 minute window. When I got there they told me it would be another 2 hour wait and that I should have just come in and got in line. That is not ok. I would have gone to the office two hours earlier and waited there instead of at home. My schedule did not allow me another 2 hours of waiting. So I was forced to go home and self medicate with expired antibiotics. This is why antibiotic resistance is so high! People have no choice!! Ogden clinic is trash. Don't go there!

I applaud the entire 3d floor staff for their stellar level of care. They truly master the craft…read moreand impress with professionalism. The ICU and Intermittent Care deliver premium service to both patient and visitors alike. Well done indeed.

We spent a week in the hospital with my mother who had a stroke. From the ER to ICU to her 3rd…read morefloor room we had the most kind and caring nurses I've ever met. We have been through this scenario multiple times with her over the years at a different Ogden hospital and the same situations with my dad who passed years ago and without family being there 24/7 they would have died in the hospital. At McKay Dee they were so professional and kind I was shocked. Even the CNA's were very competent and kind which made for a constant rotation of people attending to her multitude of needs. Sometimes hospital reviews can be dependent upon the outcome of the patient affecting how family feels about the experience. My mother's outcome isn't great, but it wasn't for lack of care. They just have wonderful people working there.

Dr Biddulph is an encyclopedia of medical knowledge. His "bedside manner" is the best. You can…read moretell that he truly cares about you. When he is in the room with you, his attention is undivided.

DR Cowan was my physician for the past two years. He is knowledgeable, conscientious, and…read moreefficient. I will miss him now that he has moved to Manti. I wish him the best. I am sure that my new physician will be of the same quality. This clinic gives the patients more options than my prior clinic and I am so glad I decided to make them my clinic of choice.

Dr.'s seem unseasonably and seem to be students. Unable or willing to give a prescription for an…read moreinfection of a spider bite 2 weeks old. Oozing still. Would only offer an itch cream I can get over the counter. I was told if it continued to ooze to call in 3 days for the prescription for infection. Dr Cate called in the itch ointment and wanted me to be reseen and to pay another office visit 2 days later for something that after 2 weeks should have been a no Brainer prescription for infection. I do not take any prescription medications and rarely go to the Dr. His notes were insufficient and of course he left out saying I could call in 2 days and he would call in the prescription. I will never go to that Clinic again. My regular Dr moved and so will I.