I can't speak more highly of this establishment. I thought my car door was going to need to be…read moretaken apart and that I was going to have a super costly window repair. The manager that helped me was able to assess and fix my issue and had me on my way. They are the best!

outstanding service !…read more manager went out of his way to accommodate windshield repair in very short time

I chose to come here based on the great reviews. They were amazing and they got me in and out very…read morequickly!!!

I just replaced my windshield, Murphy's law I get a rock chip on the way to Jackson. I was so…read moreconcerned about the possibility of it spreading really wasn't comfortable leaving Jackson without getting it looked at. Safelite is always my go to, but they were busy along with several other places. I found the windshield Dr. online with incredible reviews! And now I understand why. Tam greets you as soon as you walk into the shop. She is kind and warm and exceptionally informative! Tam can make any appointment happen! Danny took a look at my windshield to see what it needed. He smoothed over the tiny fracture and would not accept a tip or payment even though he was exceptionally deserving of it. Thank you both so much for making sure that my windshield was OK for the long drive back. When you're dealing with treacherous weather, you can never be too careful. If you were in Jackson hole and you need some assistance regarding windshield repair, I highly suggest windshield doctor! Anytime you can support a local business it's always a must! These people are wonderful and kind and know exactly what they're talking about. Thank you again for all of your help.

A piece of flying debris broke my windshield yesterday at 3PM. I am just passing through and 2000…read moremiles from home and had planned on leaving the next morning. I found these guys on a google search. Initially I was told they could get me in at 2PM but when I explained my situation, they moved me to the front of the list. I am on my way a little after 10am. Highly recommend these guys. Outstanding customer service from Nick and the price was lower than expected as well!

My window was smashed overnight in late December with a snowstorm coming in the next day. Anders…read moreand the crew were very helpful in applying a crash wrap to keep the snow out until the window replacement was delivered 2 days later. The actual window replacement took 1.5 hours. I had a great experience here. They are a friendly and honest group.

This folks know their stuff they do a great job missing paint and colors matching. My wife goes all…read morethe time loves the service she gets. Maybe you guys are just cute. I don't know, but she loves the place.

Jackson paint and glass did an outstanding job on a shower panel for me. We are so happy with the…read moreoutcome. An artist, Dan Cummings etched a design that is beautiful into the glass. The installation was perfect. Thank you!

I called to try to have a clear bra placed on my new 4Runner. They said that they did not think…read morethat they wanted to do that job and would call me back when and if they decided to do the job......Do not waste your time with these people: entitled and arrogant.

Very unhelpful. When a $1700 piece of equipment failed (Amplifier) within a month or so after…read moreinstallation, he said "just don't use it" and did not even grab his multimeter to check anything. He was more concerned about finishing his next job(s) and getting paid then servicing my project I had just spent $9,000.00 on for my van and $5,000.00 on my girlfriends car. Not the service I am looking for and I will never go back there. Word around town after talking with others and living here 19 years is that he is known for that kind of customer service. I do not recommend this busines whatsoever. I had to check everything with my multi-meter at my home, verify voltages going to amp to trigger it on. I ended up dealing with the manuafacturer in Florida myself and after I told them the troubleshooting I had performed, they instantly sent me a replacement amplifier which fixed the problem / installed myself because I was not returning to Jackson Hole Tint and Sound. I hope this review helps someone so you do not go through what I went through with this business. There are other options.

Windshield got chipped driving into Jackson on 191. Red's…read moregot me right in (first come,first served) and out in about 45 minutes. How great is that. Looks like a paint store out front, but there are two bays in the back for windshield repair and replacement. Customer service was honest and straightforward. Highly recommended.

TL;DR: I needed an urgent windshield replacement; was assured by staff they could do it by my…read moredeadline; due to the incompetence of multiple people, it was never done (despite my car sitting in their lot for 24 hours). And now I have to drive across the country for the next month with a windshield that could potentially get worse (shatter??) before I'm in a location long enough to get it fixed. One of the worst experiences I've ever had with a retail establishment.  The long version: Got a rock chip in my windshield and then the next day it expanded into a full-on crack across. I'm in the midst of a cross-country road trip and was only in town for another week (minus the holiday), so was very happy when I found this place and they were able to order the windshield and get me in the day before I was leaving for my next destination. Too bad that's ultimately not how it went down. The details: 1. I called Red's, and Kacey (Casey? Kayci?) assured me they could get the windshield and replace it by Friday. She said if I brought it on Thursday, it could get done first thing when they opened (8am) on Friday. Sounded great to me! 2. I dropped off my Jeep on Thursday around 2pm and the guy working didn't ask my name or anything. I thought this was strange but figured I was likely the only windshield replacement, so he knew who the Jeep belonged to. 3. At 1:30pm on Friday, I wondered why I hadn't been called to say it was done. I googled how long it takes to replace a windshield and at generally two hours, it should have been completed by then, so I called to check the status. A woman (not Kacey) answered the phone and seemed confused when I asked about my car. "What kind of car is it? Is it black? I can see it out front. It looks like they haven't started on it yet." Immediately, I know how this is going to go and my ire starts to rise. [Keep in mind: a) It takes a couple of hours to do this b) They close at 5 and it's already 1:30 and c) I was promised it would be done "first thing" today.] I reiterated that I needed the car today. Her response, "Oh, if you need it today, you can come get it!" (WHAT.) I then repeated Kacey's promise of fixing it today. She said she was the only one on site and had no knowledge of the situation, but would make some calls to figure out the status and call me "right back." 4. Reader, she never called. So after more than an hour, I called again. No answer. Waited five minutes, called again. A man answered and when I asked about my Jeep, he responded along the lines of, "Oh yeah, we didn't know who that car even belonged to! We're not going to be able to get it done today--our guy who does that isn't in today." ARE YOU KIDDING ME. That's when I lost it mentally (but remained vocally calm) and asked, what was he going to do--just let the car sit there all day and not even bother to call and tell me? He said he had no idea about the car (it seemed there might not have been any paperwork on it??), but he was somehow able to find my VIN to figure out the situation and confirm that the windshield had indeed arrived. The kicker? I asked if it could be done tomorrow (Sat) morning (I'm leaving early Sun). "Oh, we're not open on the weekends." When I expressed my immense frustration (I could have gotten it done elsewhere; etc.), he responded simply, "Sorry about that!" So I asked if he was the owner--he was not, nor was the owner there. Knowing there was nothing else to say or do and I was SOL, I said I'd come get my car. "Ok!" was his only response. (Side note: I walked nearly a mile in 80 degrees--no offer was made for a courtesy car. Which, whatever, but they had already screwed up so royally, was it not the least they could do?!) So would I recommend this place? Ab-so-lute-ly not. Not one, not two, but *three* bad experiences with three different people. Honestly shocking. I'm so angry that I wasted my time with them when I could have gotten it done elsewhere (I had gotten other estimates from places that could have done it in my time frame). I wish I could give zero stars.

Not only did they fix my car, but they also did an excellent job with detailing the…read moreinterior/exterior. My repair was done on the timeline they gave me. I would highly recommend them to anyone looking for auto body repairs.

This place is amazing! Hands down the best auto body shop I've ever been to. The customer service…read moreis impeccable and they did an excellent job with my vehicle.

We were on a driving trip to Yellowstone, and got a chip in the windshield. We had had our…read morewindshield replaced by Safelite closer to our home less than a year ago, so we looked this one up as we were traveling through. The man working there was incredibly rude and said they had no appointments available until the next month. This is clearly not helpful when there's a chip in the windshield. I would definitely avoid this business.

They replaced my windshield, but they did not tell me about all the charges they did on my car…read more When I got quoted they told me it would be about 500$, but then with out my knowledge did a calibration that cost another 600$. I now know that this is a thing, but I was not prepared to pay 1100$ on a windshield change, when A1 windshield does all of it for only 600$. They also did a poor job on the windshield. The trim around the windshield is sticking out, and there was parts of it hanging on the inside of the car. Costumer service told me I should have caught all of that before hand. But after 1000$, its not my job to check your work. Needless to say I will never be returning to safellite and will tell everyone who asks to avoid it at all costs. 0/5 stars.