Warm, friendly, and communicative. Greeted upon arrival and helped immediately. Store associate Amy…read morehelped me with my questions and based on experience I would return.

Don't shop here. The service is awful and the manager in charge the day I came in is a complete…read mored**k. Didn't get his name but he has a mole or some birthmark on the left side of his upper lip. I came in to return a bag and they told me I couldn't return it because there was a "mark" inside the bag. Asked them to show me and the sales rep was pointing at what appears to be lint or some fiber from the lining of the bag. But his manager was standing there with a constipated facial expression refusing to give me eye contact or acknowledge me. Will make any excuse to not give you back your money.

Who doesn't love Moncler ???? You would think that there…read moreisn't a need in Houston for it but who stays in Houston during the summer? We go somewhere cooler, hence your one stop shop for everything nice. Sweaters, pants, vests, ear muffs, jackets, shades. Gimme gimme gimme. Welcome To Houston Moncler. We will meet again very soon

Such a douchebag store. Smells like they poured a gallon of cologne all over the store, loud…read moreobnoxious music, the security guard gave me the dirtiest look when I walked in. The sales associate was ok and offered his assistance.

The White House these days certainly deals with the Black Market a lot, as in, arms deals and what…read morenot. So this business name makes sense. Located in Sugarland, you will find this fancy store with expensive dresses in the mall, which is actually pretty decent as far as it goes. It's definitely one of the better versions of the store that I've been to so far. With nice and friendly service too.

I want to first respond to a review i read , the person said ," they were not acknowledged in the…read morestore " I think that meant no one greeted them. "No one said , hello , and how can I help you today " I'm guessing! Well it's not the 1980's anymore and hasn't been for a very long time. What does that mean.. Customer service has slowly degraded over forty years as I have watched this closely ( as an avid shopper) . You can fight it or just accept that idiots are in charge now . I choose the latter. I used to speak to mangers, write actual letters, then email came around .. I would write emails, then the WWW ( World Wide Web), I would reach out to the home office , then text , now writing reviews that everyone can see. I really see this as it is break down in a couple of things 1. Salary at a retail store is crap. 2. The turnover is a lot. 3. the invention of Amazon and mail order delivery. We are in a society that caters to the homebody and not a live person . I say , keep going I tot he stores and make the retail employees help you , speak to you, and make them seem needed and appreciated ( they are probably not getting that from their managers)my opinion.

This is one of my favorite places to shop in Sugar Land. Lots parking and the employees here are…read morevery nice and helpful. I happen to go on a day that they were having a great sale so shopping was easy. The selection on clothing was great as usual and because of the sale the value was great. At checkout the nice employee also gave me gift boxes and tissue paper. Wow. I highly recommend this place.

Friendly and helpful staff which has been hard to find lately. Thanks Banana Republic!read more

To Whom It May Concern,…read more My daughter purchased a pair of earrings from Kendra Scott five months ago, and unfortunately, they have already broken. When she visited one of your stores, the associate explained that the repair policy does not apply because the earrings are considered Demi Fine Jewelry rather than Fine Jewelry. I understand there is a distinction between the two categories; however, the earrings broke in less than a year, and all my daughter wants is to have them repaired. This was a meaningful birthday gift, and as loyal customers of your brand, we kindly ask if you could make an exception and assist us with repairing or replacing the earrings. We would truly appreciate your help in resolving this matter and continuing our positive experience with Kendra Scott. Thank you for your time and consideration.

If I could give 0 stars I would but that's not an option…read more. I had an extremely disappointing experience at Kendra Scott. As a person of color, I felt racially profiled and treated poorly from the moment I walked in. The staff was unfriendly and unhelpful, offering little to no assistance compared to how I saw them interacting with other customers. To make matters worse, my mom brought in a broken necklace she had purchased from Kendra Scott, and the employee kept repeatedly asking, "Well, did you get the necklace from here?" This was not only frustrating but insulting--obviously, we wouldn't have come to Kendra Scott if the necklace wasn't from there. It felt like they were questioning us simply because of who we are, which was unacceptable. It is a simple fix and the company as a whole has lost me as a customer. This kind of treatment is disappointing and hurtful. I won't be returning, and I encourage others to reconsider shopping here if they value inclusivity and respect.

I love this store and the clothing, but had a horrible experience with the staff recently…read more When I entered the store no one was on the floor for at least 5 minutes. Eventually one of them said "oh hi" from the back. Another customer walked in and greeted me because she thought I worked there since no one else was out. They eventually came onto the floor. As I shopped, I asked one of them if they had all sizes out and they responded from across the store that they had additional sizes in the back for some things so I asked her her to check on a couple of items, she then asked if I wanted to start a room since I was holding 12 items at this point. I accumulated more items and the other woman came up to me to ask if I wanted it added to my room and said "we have a limit on items", but failed to say what it was and walked away. My cousin joined me in the store and they did not greet her, and I explained to her no one had been greeted. She left the store and I went to try my items on. During my 30 minutes in the dressing room, they checked on me once. When I went to the counter to pay I placed my items in the counter and one of them asked if I found anything I liked, and I said yes everything on the counter. Then she was surprised and asked if I wanted to know the cost of each item, I declined. At this point they began to pay attention to me because I was spending a large amount of money. Just terrible terrible degrading experience.

I love Vince so much I have been sleeping in the XL shirts for the past 2 years now, nothing ever…read morepeels, you pay for what you get. The amount of short and shirts, and random items my fiancé and I have of Vince is Sick. Really. I was not a casual dresser, but now I throw on a Vince T with a little fitted skirt, some slides and take off. Your skin will thank you, and your bank will too. I have probably every color tee and when they get more or a new design I don't buy 2 in every color because that one will last me YEARS. and when they are a few years old I just start to sleep in them. Ha ! Best investment ever. Can't wait to see the shoes and handbags for spring ! Yasssssss.

I'd like to give a shout out to Addison. I walked into the store. She walked up to me and asked is…read morethere anything she could do? I kind of said no, but I actually needed her. She is so helpful if you guys come to this location, ask for Addison she's the sweetest lady ever she will help you get whatever done done. This is personal intimate and I didn't want to tell her what I needed. She helped me out with my size. She took the embarrassment out of the panties. I love her.

If Victoria keeps going out wearing the same damn pair of socks, that's Victoria's Sock-rut. And…read moreshe needs to get out of it. And if Victoria has a pet rat, and the rat has the Rat Flu, then it's Victoria's Sick Rat. And I hope the rat gets better. Located inside the massive Katy Mills outlet mall, you will find this rather excellent Victoria's Secret, which usually has some great stuff, and Barbie loves coming here. Service is really lovely too. It's supposed to be a little cheaper than regular Victoria's Secret stores, but it's still really expensive to be honest. Worth it though, in Barbie's onion. I mean opinion. Location is great, situated very close to one of the main entrances (East Side I believe) so you don't have to walk too far into the mall to get to it. And if it was in Queens, it'd be Astoria's Secret. If you don't read this review, it's Ignorya's Secret. And if you find this review sexy, it's Allureya's Secret. Anyway, I like you. In fact I Adoreya's Secret. We definitely love coming here and Barbie always looks spectacular when she's here. As you can see in the pictures. The selection isn't the largest (but Bae says I am) and we haven't found that much stuff that she wanted, but if you come here during the sale, you can definitely find some cool stuff. And remember - Don't take the Micktoria's Secret, but I need to be Quicktoria's Secret, because I didn't sleep yet and need a nap before I have to go to the gym. If I go without any sleep, I'll feel Sicktoria's Secret the whole time. And all the weights will feel like a Bricktoria's Secret. And then all day I'll act like a Dicktoria's Secret. And ew why is Starlight trying to give my armpit a Licktoria's Secret.

Had the absolute most amazing experience! Amy spent time with me to make sure I was completely…read moresatisfied with my purchase. One of the best customer service experiences I've ever had! I won't buy from anywhere or anyone else!

Had the worst experience!! Don't go there the manager was so rude and had the ugliest attitude…read more Went for an exchange and bought 3 different shoes for some reason doing an exchange with receipt was an issue, i will never be going to the store. I hope they improve leadership in what store.