Kelleye was not very helpful. I tried to place a $500 order, the first of many. She said that color was discontinued and then tried to steer us to another color, and considered it but found then out it was a completely different size and product, not just color, and a different plastic, too brittle. Sounds like something she just wanted to unload on us. She did this despite me having just told her the size we wanted was so perfect. She said they only had a handful left of the ones we wanted in black. She didn't mention any slate gray ones available thru Amazon.
Not one to be easily defeated, especially by a salesperson, I kept finding more and more available thru Amazon who we had been buying from but we assumed no longer had any since Kelleye said they were discontinued and Amazon had been out of stock. We got several, way more than a handful, thru Amazon in black, several in clear frosted, and have ordered and received dozens in slate gray.
I called and left a message on Kelleye's voicemail about a week ago but I still have not received a return call.
Just left another message at Interdesign this time with their customer service voicemail. It said we would get a call back in 24-48 hours, such service. Must be working from home. I guess business is good cause I respond within seconds when working from home. With all the large companies that have either filed bankruptcy or on the verge of bankruptcy especially retailers you would think that they would be thrilled to have a new customers buying their product for use in manufacturing another product as opposed to the standard players of the direct retail market. Guess they'd rather sell them at a huge discount to Amazon. never smart to have all your eggs in one basket specially with someone with the power of Amazon. I think Rubbermaid learned that with Walmart 30 years ago. read more