Great location: attractions nearby, metro station, shops, and restaurants within walking distance. Professional and helpful staff. Clean and spacious room with great view and great quality bathroom products. A mini fridge was brought into the room upon our request. A very pleasant stay and will stay here again if return to Toronto. read more

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The operator at the hotel call centre is 100% not helpful. I'm not familiar with downtown, so I decided to call the hotel for proper directions. I'm guessing calls are operated by people NOT living in Toronto because the operator could not answer any of my questions promptly nor with confidence. 1. How much is it for valet parking? Is it per hour or one standard price for the evening? 2. I'm dining at the hotel restaurant, would parking be validated? 3. Where is the entrance to valet parking? I just got answers going in circles. I think the worst answer was Question #3. I asked if the valet parking would be on Front Street? The operator said it should be in front of the hotel, you can drop off your car there. I asked again if the valet is on Front Street because according to photos on Google, it doesn't show that there is a drop off area. The operator went about repeating the same thing. I pressed for a third time if valet is located on Front Street? The operator finally broke and said yes. The truth is there IS no drop off area on the busy af Front Street during dinner rush hour. Valet is located on the SW corner of Lower Simcoe Street (only finding out AFTER going inside to speak with hostess at Azure). It was such a bizarre experience. The valet gentleman was super nice and friendly. The valet team even charge our vehicle without asking, so thank you. Added another star for his A+ service. read more

An outstanding location in downtown Toronto with friendly and knowledgeable staff and very nice accommodations. Tip: if you have access to obtain Ambassador status it adds more value to your stay and I would also recommend acquiring the club lounge access as we found it to be well worth it and with some great breakfast, and evening social reception. read more

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We spent our annual meeting weekend at the InterContinental Hotel on Front St. and had a fantastic experience. The location is perfect -- just steps from the Metro Toronto Convention Centre, which made getting to and from our events incredibly easy. The catering was outstanding. Breakfast, lunch, dinner, and all of our breaks were well organized, beautifully presented, and delicious. Every meal was fresh and the service team was attentive, friendly, and professional. They handled everything smoothly, even with a large group. The hotel itself is gorgeous. The spaces are bright, modern, and very comfortable. I especially loved all the festive bear-themed Christmas decorations throughout the hotel -- such a fun, cozy touch that made everything feel extra welcoming and seasonal. Overall, our group had an excellent stay. Great location, great food, and great service. Highly recommended for meetings, conferences, or a weekend in the city. read more

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I really loved my suit. It was comfortable and elegant. I loved how when you enter the room you have to walk around a corner to access the room. I had a great view. The bed and pillows were comfortable. The room was really clean and spacious. The shower had great water pressure. Nice plush soft towels, robe, and complementary slippers. The concierge service A+. The luxury car service to the airport for an excellent price was chef's kiss. The hotel was a highlight in the trip. read more

InterContinental Toronto Centre - Hotels Near Me - Toronto, Ontario

I visited here for a business event in Oakville Conference Room and everything was well-organized. The staff are friendly and helpful; they helped me with finding the conference room easily. The food and drinks options were great and suitable for all dietary choices. The conference room was clean; chairs, coat rack and sound system were properly maintained. read more

The biggest selling point of this hotel? Location, hands down. It's right next door to the convention center, a block from Union Station, and an easy walk to the CN Tower and aquarium. You've also got plenty of solid dining options nearby, so you're not stuck eating at your hotel unless you want to. If you're lucky enough to snag a lake-facing room, you'll get a great view -- and on a clear day, you might even catch the faint outline of Niagara Falls off in the distance. Location score: 10/10. Inside, the hotel is exactly what you'd expect from a large convention property. The rooms are clean and comfortable but definitely ready for a refresh. I might be wrong, but the decor looks pretty much the same as it did back in 2017. It's not bad, just a little tired. One nice surprise? The bathroom amenities are Bal d'Afrique by Byredo. Easily one of my favorite scents and a very nice touch that gives the stay a subtle upgrade. As for in-room coffee... well, I got a Keurig, which was fine. Though a few of my colleagues had Nespresso machines, so maybe I missed the room lottery on that one. Azure, the restaurant in the lobby, is perfectly convenient but not exactly memorable. Think classic hotel restaurant -- good for a quick breakfast or room service backup, but you're not going to tell your friends about it later. The staff is great, though. Everyone was kind and helpful, and a special shoutout to David at the front desk who was both pleasant and efficient. If you're in Toronto for a conference or want a well-located home base with good views, friendly service, and fancy toiletries, this place does the job. Just maybe request the Nespresso. read more

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Picked this hotel to be close to the convention center, and it was a great choice. Nice rooms and very close to many places of interest. The elevators require a key card to use which made me feel safe traveling alone. Loved my room and bathroom. Favorite shower I've had in a hotel in a long time. The lobby is beautiful and the employees were very friendly and helpful. There is a spa on the 3rd floor and a necessities store in the lower lobby. read more

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We stayed here for my son's birthday, and our experience was amazing from start to finish. The staff went above and beyond, especially David and Zara, who made us feel genuinely welcome. We arrived well before check-in, and they kindly held our luggage free of charge so we could start exploring the city. To make my son's birthday even more special, the hotel surprised us with a complimentary mousse cake. As part of my membership benefits, we also received two $25 vouchers to use at Azure, the restaurant downstairs, which was a wonderful bonus. Our room (2200) had a breathtaking view. We could see the CN Tower, Ripley's Aquarium, Billy Bishop Airport, and beautiful Lake Ontario. Waking up to that skyline was definitely one of the highlights of our stay. The location couldn't have been more convenient, with Union Station just steps away, making it easy to get around Toronto. Overall, this hotel exceeded our expectations. Between the exceptional service, thoughtful birthday touches, incredible views, and unbeatable location, I highly recommend it to anyone visiting Toronto. We'll definitely be back! read more

Well appointed IHG property in Toronto. Staff was professional, but not overly accommodating. Like all ICs, this one has a lovely pool and spa inside. The pool is massive and there is a hot tub. It wasn't too warm on our visit but was still relaxing. They also have a lounge. The hours for food and drinks are a little different than what I'm used to. Alcoholic drinks are only available for a short time. You can't take food or drink out of the lounge. Very limited plant based options. It's also choppy and sometimes hard to find a quiet table to relax. My king room was nice. Upgrades even as Diamond are hard to get. Minibar in the room wasn't restocked and was a little empty. Had to call to see if they could replace items and front desk could not at the time. The lobby is expansive and had a pop up going on. Definitely a fun place to hang out. Restaurant on site is not vegan friendly and thus didn't eat there. Would like to give this property another try, but prefer the Kimpton. read more

Finally posting a review on the property after 10+ visits. This hotel is perfect if you are visiting the adjacent convention centre. As an IHG property you will have a few member perks, I recommend booking the club level if available. Rooms are well appointed, with bath robes, slippers, pod coffee machine and blackout drapes. The club level was very good this time, with expanded offerings and services. Plentiful breakfast with warm and cold options, happy hour from 5-7 pm and all day beverages was super convenient. I feel this property service, amenities and location are top notch and well suited to business travellers. read more

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My husband and worked an event hosted in the convention center at the InterContinental and stayed with them for about two weeks. I would recommend... with a few caveats. The room we stayed in was very nice. We had a view of the water and the CN tower through our large windows. The bed was very comfortable and the bathroom was large and clean, with a lovely rain shower! The mini bar was fully stocked, and the room service menu was FULL of delicious options! We did not have time to visit the pool or the spa, but they looked very nice as well. Now for the caveats. The windows were large and beautiful but could have used a good cleaning. The shower door had a defect where - no matter how it was positioned - it leaked copious amounts of water on the floor and required the sacrifice of one of our plush towels. The bathroom also could have benefitted from a fan, the steam quickly built up and made everything wet. The robes provided were not all that comfortable and kind of scratchy. The mini bar and room service menu, full of delicious options, were incredibly expensive. One tiny container of peanut M&Ms was $16 CAD! We did enjoy our stay, but with a couple of easy improvements the InterContinental could take the experience from good to great! Pro tip: they have no self laundry on site, and they want to charge $13 CAD per tshirt for their laundry service! Do yourself a favor and bring a small amount of laundry detergent with you. The sink in the bathroom is more than sufficiently large to hand wash some items! read more

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I had an extremely disappointing experience at the InterContinental Hotel during a recent business trip. Before leaving my room, I clearly placed the "Do Not Disturb" sign on my door. When I returned, housekeeping had entered my room anyway. To make matters worse, the sign had been removed from the door and neatly placed on the desk inside the room. I was traveling solo for work and had sensitive business documents spread out on the desk. Housekeeping moved my belongings around, creating significant stress and concern regarding the privacy and security of my work materials. What made the situation even more upsetting was the hotel's response. Rather than acknowledging my concerns or investigating how the sign ended up inside the room, I was essentially told that the sign had never been on the door. I felt as though I was being called a liar despite the fact that the sign was found inside my room after housekeeping entered. The hotel offered no meaningful explanation, apology, compensation, or resolution. The lack of accountability and disregard for guest privacy was deeply disappointing. To make matters worse, I sent emails to the hotel regarding this incident and my concerns were ignored. I expect a hotel of this caliber to respect a clearly displayed Do Not Disturb sign and to take guest concerns seriously when mistakes occur. Unfortunately, this experience fell far below those expectations. read more

Malak on the 8th floor lounge is u forgettable. Wether it be her service, kindness, courtesy or the way she makes a mean iced lattee - i want to take her home! read more

I stayed at the InterContinental for a work, to be close to my company's downtown Toronto office. Overall, I had a good experience here and would recommend the hotel for several reasons: -The location is excellent for those who need to be downtown in the business district. A lot of places are either walkable, or close to transit -Check in and out process was smooth and efficient -Room was clean and spacious The only downsides of my stay here (which weren't major issues to me): -The unit didn't come with a fridge -The swimming pool and hot tub are both small. With a restriction on the number of people who could be there at the same time, you might not be able to get in during busy periods -The stay does not come with complimentary breakfast read more

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The location is amazing. If you have a meeting at the convention center, it is probably worth it to stay here because regardless of the weather you were already inside. That said do not expect good customer service. The gym is nothing short of pathetic, the line to check inmultiple times were 20 long multiple times with only two workers checking people in, USB ports in the rooms were broken. The instant service phone was never answered. You get the picture. read more

Clean hotel and amazing staff. I also got to stay on the highest floor which was cool because the view was amazing they also had great toiletries and it's located practically near everything right in the heart of downtown I loved my stay here! read more

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I have stayed in numerous hotels throughout all my travels around the world, and the Intercontinental in Toronto gives me mixed feelings. Bear with me as I explain each thing that led to this 3-star review. Lobby & Exterior: The outside is a unique geometrical shape design that looks likes it's been around for a while. The interior of the lobby is very luxurious in appearance, but they place the check in desk in the back of the lobby from the doors. Restaurant looks up-scale, but I did not go to it. I saw some boutique type stores, but did not go into them. Check-In: Pretty easy check-in process. Staff was friendly and they explain which amenities (i.e. pool, spa, gym) are not available, but they made arrangements with other local hotels if I wanted to use them. They didn't ask me if I had been there before (which I haven't) and they advised I can speak to concierge with any additional questions about local attractions. Room: The room was nice looking, had a nice king size bed, good view of the lakes and CN Tower, walk-in shower, desk, TV (yada yada yada) and a locked mini fridge. Yup, mini fridge with plenty of drinks in it that has this plastic tab you need to break off to access it. There is no other fridge so if you want to store stuff, you need to pay $25 for them to prepare a fridge to store any food or drinks you bring to your room. Coffee maker is in then bottom drawer of a cabinet and too far from any outlet to plug in. I had to plug it into the bathroom for convenience. I am thankful they offer memory foam pillows as I find them more comfortable than the down ones that require you to layer them to get some form of comfort. Shower had a hand shower head and one of those rain ones from the ceiling. Room Service: EXPENSIVE is probably the one word I would use to describe it. $24 CAD for chicken fingers and fries. They only give you 4 fingers which looked like I could have bought them in the frozen section of a supermarket. They had had a brisket burger which was good, but also cost $28 CAD and it only came with fries. A side of fries is $10 CAD on its own. The one time I decided to get room service, the person wheels the cart into my room and then immediately exits the room without saying anything. I guess I need to locate the check and fill it out and then open the door and hand it to the person delivering it. Laundry: I don't ever use the laundry services at a hotel, but I found the prices to be decent so I had my suit dry cleaned and my shirts pressed. If you get it to them by 8:30am, they can guarantee it back in your room by 8pm. Again concierge came up, at my request, to get the bag and they kept their distance from me and made me walk into the hall bit to hand the bag to them. I"ll explain my staff review next. Everything came back as requested and I was happy with that service. Staff: Lobby staff is friendly and opens doors to get int and out. The staff that go to your room (food, laundry) all made me feel like I was some contagious person and that their interactions with me would cause them to get sick or something. I would normally empathize, but the lack of wearing mask made me realize they just prefer not to interact with guests. If you are going to advertise yourself as luxury, your staff better treat their customers with More respect and not like we are carrying an airborne virus. The staff interactions and the small amenity quirks (no fridge for personal use, coffee maker) are what lead to a 3-start review. I would consider staying here again if taken care of by my business. I would not consider this for personal travel. read more

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This is my first time visiting Toronto and wow let me tell you, my stay and the Intercontinental made this trip excellent. I want to give a special shout out to 2 amazing people that work there. Victoria from house keeping was incredibly kind and welcoming when I saw her as I returned to my room. We had a genuine conversation and she gave me a list of places to visit during my stay. When I tell you that we did half the list and had such an amazing time! I was very grateful for her suggestions as I had ideas but was kind of going with the flow before me and Victoria crossed paths. My second shout out is to Ardiz from the front desk! I've been having such a good time that I inquired about a late check out due to my late flight the day of my departure. Not only did she fulfill my request but she even brought a microwave over to my room so that I can enjoy my leftovers! She was very kind and helpful and I'm deeply appreciative of it. The rooms were clean and the pillows are super fluffy. The entire building was impressive with plenty of seating, fast elevators, very clean and staff available to assist. My only suggestion would be to have the steam room and hot tub just a wee bit hotter. Thats it. Everything else was excellent. Great location! I was able to take the train from the airport which was extremely convenient. Lots of sight seeing opportunities and restaurants were within a mile of the hotel. I am definitely choosing this hotel the next time I visit!! read more

Attended a conference here. The InterContinental was spacious, well appointed, and very welcoming. The conference rooms were spacious, varied, and comfortable. The only complaint is that it was quite warm in several rooms all day long. read more

Stayed here for 2 nights during a work trip. Fun! Enjoyed my time. PROS: - Prime location in Toronto, or at least for our office. Lots of food/bev variety within walking/rideshare-able distance, and central to most corporate buildings - Walking distance to Union Station, which takes you straight to the airport (budget 30-45 mins) - Attentive, amicable staff throughout reception, dining, and housekeeping - Express checkout-- drop the keys in a box and leave - Gorgeous views from the 21st floor - Comfortable rooms & cozy facilities, paired with free wifi (no membership needed) CONS: - Bfast isn't complimentary anymore, at least as of Nov 2021 - Dated, older decor & furniture. Very underwhelming. And with the slight stains and cracks on the walls, upkeep might have taken a dip over the years Fine for business travelers, which seem to be the main clientele. For tourists, maybe not as luxe. I'd still recommend for a reliable, central stay in Toronto. read more

I stay in hotels quite often with my job. I can honestly say that this was the best hotel stay I have ever had. The attention to detail by the staff is unbelievable, from the signature scent of the hotel, including the scents in the shampoo, hand soap and lotion, right down to the staff calling me by name when they saw me. I was on the club floor, and had access to the breakfast. There was a huge selection of foods that were well prepared and provided a satisfying option as opposed to the simple breakfasts or no breakfast that are offered by other hotels. The beds were extremely comfortable, and if I could have packed the shower up and brought it home with me, I would have. I unfortunately lost the card of the woman who checked me in, but her customer service skills were amazing. Awesome job, InterContinental! read more

Stayed here on a recent business trip, was very happy with the service. The room was large, clean and very well appointed. The whole hotel has a calming relaxed feel which was great after a busy hectic day. Next time I am in Toronto it will be one of my first choices to stay. read more

BEST hotel near convention center. Modern, spacious rooms and by far the closest to the convention center (you never go outside nor cross a street) Staff was pleasant, pricing was affordable (cheaper than smaller, older rooms that are further away) You will not be disappointed. I was at this hotel 9 consecutive nights. Zero complaints at all. read more

This hotel is very beautiful but lacks compassion and empathy. I booked a stay July 1 - July 4. I made an error and needed to cancel my reservation after one night as I was an hour away from where I needed to be. Even though my stay was non refundable, I did try to see if I could be compensated in another way. It took from Jul 5 - Sept 29 for the hotel to finally decide not to compensate me at all, no credit voucher to use at this location or any of their other locations. Since this was booked through Delta Vacations, Delta graciously offered me a voucher with them for future travel. I will absolutely never stay at any IHG property, this was an absolute fail on their end and could've of been easily reconciled with them keeping what was owed to them but also making me whole as a customer. read more

The first time I stayed here (~2 years ago) I was "upgraded" to a better room - 15th floor with a view of the CN Tower and lake. It was so amazing my family decided to splurge and stay here again on our mini Canada vacay. Second time around I have mixed feelings about my stay. We arrived 2 1/2 hours early and decided to use the parking lot underground ($32 CAD for 24/hours with no in/out privilege) again like our last stay. I asked if we can check in early (we were - YAY!!) and if we can have a room with a view of the CN Tower (no, they didn't have one avail until maybe after 4pm - bummer!). We did get a corner room on the 9th floor with a view of the city ... in fact this room had two sets of windows which was great but didn't let in much light with the tall building with tinted windows smack in front. As a New Yorker I really didn't care for the city view as nothing will beat NYC's skyline so I was bummed I didn't get my tranquil lake view. I guess I wouldn't have been so bummed if the tall building with tinted windows didn't reflect the CN Tower and lake - it's like being teased of the view I wanted but couldn't get! But the window viewing aside here are the pros & cons of this second stay: + spacious room - they have recent renovations but I can't tell what is/isn't new + complimentary toiletries from Aveda (smells really nice and not skin drying) + free WiFi if you are an IHG member (which I am and you should sign up for since it's free) + indoor pool + security: you need to tap your room card in the elevator to go up any level higher than the lobby and lower level + access to Club Lounge on the 8th floor. This was the biggest positive with the room upgrade this time. The lounge comes with complimentary tea, coffee, flavored water & fruits from 6:30-10pm AND complimentary breakfast (6:30-10am); tea time (2-4:30pm) and hor d'oeuvres (5-7pm). The first time we stayed here we payed extra to include breakfast at the restaurant downstairs but not this time so it was a treat to have a complimentary breakfast buffet at the lounge. We didn't get to try tea time or h or d'oeuvres but the breakfast spread was amazing: grains, fresh cut up fruits, pastries, oatmeal station with several topping choices ... my favorite was the chia pudding in almond milk! Now for the negatives of our stay: - missing sofa/reading chair. Every hotel I've stayed at had a sofa/lounge/reading chair including this one. However, the room we stayed in didn't and when I asked the front desk they said not every room had the extra piece of furniture after the renovation (weird?!) - small fridge was filled with drinks (room charge if you use) so you can't really use it - overhead vent was noisy when we turned the thermostat up (room still chilly at 75) - not enough space: tv was on top of dresser/mini fridge, there were snacks set on the table with the coffee machine (room charge for the snacks), there isn't a lot of space to put your things without feeling clutter/messy - on our second night the staff knocked on my door after 8pm to offer water (weird again?!!) even though I didn't ask for/order it. Now I wouldn't count that as a negative but prior to knocking on our door she was having a very loud conversation with another employee about having to service a room. That convo went on for over ten minutes, at first I thought it was some sort of argument. I get employees need to vent, but there's a time and place -- just not outside my room. These negatives (plus not getting my view of choice) were not a huge deal BUT considering how expensive it is to stay here compared to other IHG hotels I'm going to ding off a star. Although our second time was not as impressive as the first it was still a pleasant stay and we may come back again in the future. read more

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We recently came here for a conference and we really enjoyed our stay at this hotel. The room we choose was a suite and very spacious with 2 bathrooms and a large living area. The room had a nice view and we even had a balcony although it was too cold to use because of the cold weather. The check in process was fast and easy and the hotel was beautiful with an absolutely delicious breakfast ($30 dollars extra per person). Breakfast had freshly squeezed orange juice, fresh fruits, smoked salmon, pastries, omelette station and much more. The hospitality and the attitude of everyone was wonderful and we will sue this hotel when we come back. read more

We enjoyed our stay at the Intercontinental in the financial district. The hotel is conveniently located a few minutes from Union station. Our room was modern, the bed was comfy, and we had a great view of the CN Tower. read more

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The biggest disappointment about this hotel is they don't have ESPN as a channel *blank stare* Visited Toronto in early January, CFB National game was being aired, came back from a local bar and wanted to finish watching the game in our room, no espn! Watched til midnight at the bar, they then shut it down at that point. Our room was spacious, only issue is the mini bar does not allow for you to put your own drinks inside as its full. Hotel was pricey, however, I assuming this is probably based on the location to certain landmarks. Not sure I would stay here again, we did use the hotel car service back to the airport, $68 CAD for the ride, about 5-8 bucks more than a taxi. read more

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I have not stayed at an Intercontinental Hotel before so this location in downtown Toronto is our first experience. It was arranged as part of our trip to Toronto organized by the Yankee Air Museum. We were dropped off by taxi at the main entrance on Front Street and were quickly greeted and directed to the check in area inside. The clerk there was quick and friendly in getting us registered, gave us our room keys, and pointed us in the direction of the elevators. Our room was deluxe and came with Club Floor Lounge access, complimentary WiFi, complimentary continental breakfast, and more. And then there was the view! We looked out our windows and saw Ripley's Aquarium and CN Tower! We got in a bit later than was originally planned so we rested up a bit and then made our plans for dinner. But in the back of my mind I was really looking forward to being able to relax in the room later. The day of our departure we had breakfast in the club lounge and then were able to do our check out right there and headed to the lower level to catch our ride back to the airport. Everyone we dealt with was polite and friendly but very professional. This would likely be top of my list for a return visit because of the facilities, the people, and the location. read more

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Was here for Toronto Film festival. Beautiful space. Lots of conference rooms, Perfect for our group. Will be back! read more

InterContinental Toronto Centre - Hotels Near Me - Toronto, Ontario

My friend from Sudbury stays here every time he comes to Toronto to see the Toronto Blue Jays. It's a beautiful hotel and so close to all downtown amenities, services and attractions. The experiences that I've had interacting with hotel staff has been nothing short of superb. The rooms are beautifully furnished and comfortable regardless of how long you stay. I've dined as well in the Azure Restaurant and Bar. A top-notched food experience! This place earns and deserves the five-star rating each time I'm here! read more

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Great location and nice room/view. Friendly staff; will stay again. I like the self parking option and is reasonably priced. The underground passage to Union Station and path to others is also a great plus read more

Great Location and decent rooms. For a world known hotel, there seems to be a lack of luxury experience with their customer service and overall hotel services. We did have a great experience with Paul at the front desk. He was accommodating, personable and extremely professional. We had high expectation's after meeting him upon check in. However during our stay, we noticed the lack of attention on details like refilling water bottles in the room, beddings not done neatly yet, missing toiletries. We also paid for breakfast buffet but the food wasn't the best. The biggest turn off was level of customer service from the team. No matter what position, if you are representing the brand and the company, it's expected that you provide the best possible customer service/ customer experience. We were humiliated at the lobby when we ask a host who was not doing anything to take our family photo. We were told that if we don't order food or drink we can't have our photo taken. We had friends visiting us at the hotel lobby and wanted to have our photo taken. It was a simple request so I don't understand why they had to make us feel unwelcome and almost discriminated. Definitely need A LOT of work and training! Won't recommend this hotel to anyone read more

Had the pleasure of staying here during the 2023 Toronto International Film Festival, and overall it was a very good experience. I arrived early the day of my checkin and was able to leave my bags with the concierge to pick-up later that night when I would have a chance to check in. I was on the 18th floor, in a very spacious room with a view of the CN Tower and Ripley's Aquarium. The bed was extremely comfortable, the pillows were excellent (much better than the usual hotel pillows), and I absolutely loved the duvet. Of course, the real test for me is the hotel shower, and this one did not disappoint. It was huge and contained both a hand-held shower head and an over-head "rain" style shower head for the best of both worlds. The other little touches were nice; hotel robes and slippers were provided. Room service was prompt when I ordered pretty late into the evening (and included a little chocolate which was a nice treat!). What few staff I interacted with were extremely helpful and polite. My only real quibbles were that my thermostat never seemed to work properly: I could turn it down as cold as it went and the room never seemed to get that cold (in fact it said as much because it never actually matched the set temperature). There's a minibar in the room which is always nice, however it being stocked meant it was trickier to store my own drinks/left-overs throughout the week. Finally, I was told I would be emailed my bill, but it never actually came through (though I'm going to email the hotel to see if I can get that). Finally, all week I was looking forward to using the hotel hot tub, but when I finally had time to make it down to the pool area on the Tuesday night it was under "maintenance". May have just been bad timing on my end, but would have really liked the chance to have used it. But otherwise very pleased with my stay, and would absolutely stay here again. read more

I've stayed here a few times since it is close to our Toronto office. Pros: -fairly big -location: there's a lot close by (including touristy stuff) within walking distance. Also easy access to ttc. Note it is not connected to the underground path network but an entrance is across the street -clean -comfortable beds -"free wifi" (need to enroll in their membership) -quiet: out of the many times I've stayed here, I've never once been disturbed from outside the room Cons: -rooms a little on dated side -parking is around $31 a night (self parking with no in/out) or even more for valet (which allows in/out) read more

Beautiful property and it's close to everything. Located in the heart of downtown Toronto this locations gives easy access to all things. The spa is outstanding I had a warm stone massage and it was very relaxing. They have an indoor pool, jacuzzi and a patio for added relaxation. There are restaurants and bars in the hotel but I didn't partake. Valet was affordable and convenient. They took our bags when we dropped off the car then delivered them to our room quickly. The room had a mini bar, comfy beds and the CN Tower was right outside of our room. Housekeeping works fast and efficiently. The amenities were cool. They had a nail file and cuticle tool which was convenient. We were in town for the Caribana and the package was a great value. I highly recommend this property and look forward to returning to Toronto and exploring the city. The people are nice and the restaurants are great. read more

A decent hotel - the rooms are nice... But the hotel is a bit dated in terms of architecture. This said it convenient if you're going to an event at the stadium or have business in the area. I found the staff to be pretty helpful. Its not so convenient if you have an early morning flight back to the U.S. as it's some distance from the main airport. read more

InterContinental Toronto Centre - Hotels Near Me - Toronto, Ontario

Such an impeccable hotel! From the customer service to the amazing view from our room during Caribana weekend. The CN tower was literally right out the window! Talk about a view to wake up to! The facility was super clean and a pleasant signature odor in the lobby which resembled men's cologne. This hotel is secure in the sense that your key is required to navigate the elevator. Highly recommend this estabilsihemtnt to any & every one staying in Toronto. read more

InterContinental Toronto Centre - Hotels Near Me - Toronto, Ontario

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The hotel for convention center events, just fine for a business hotel. Rooms aren't particularly luxurious, there's a little bit of wear apparent, but they're clean and well laid out, especially for the solo business traveler. Club level is great. Peaceful club lounge, never too crowded, that serves nice hot breakfast (sausage or bacon and eggs) the week of mornings I was there, with bottled water always available. Well worth the small extra cost. Hotel replaced burned out light bulb in bath without me mentioning. Maid must have noticed and reported. While that should be what's expected everywhere, it's certainly not the norm, so extra credit. To top it off, the water pressure is amazing. Best shower ever. Highly recommend. read more