This is entirely late in coming. A few years ago, after some tenant changes, I Yelped for a reliable window cleaner for our building that had special requirements for our four-story building. Ryan came out and appraised the situation and explained what he needed to do to clean all of the windows. Guess how? Yes, by rappelling off the roof to the sides of the building. They were thorough and, more importantly, cautious in doing this, both for their own safety and the building. I barely want to look over the edge of the roof, mind you. Wanting to do this again, they unfortunately do not have the staffing to do this right now. Cori put me in contact with someone who is able to help me right now. Five stars in scheduling and coordinating this work. I appreciate Cori who arranged and scheduling this and Ryan and his coworker who did the cleaning. They coordinated another cleaning with a friendly competitor which was good but not as good as when they cleaned our windows. Thanks again and hoping things return to normal for you soon. read more

So bad changed ownership unfortunately. I had been with them for years prior to the change and just not good anymore. The workers seem unskilled and can not handle different window types. They actually broke the balancing system on my new window. read more

longtime loyal customer who can no longer recommend this service. Biz changed ownership & it's been downhill ever since... poor supervision of crews, inexperienced crews who rush through their work, lots of scheduling issues that somehow are never their fault... just too difficult to use for the poor quality of window washing they do. read more

Ryan and Lyle provided a free estimate for our building that has 6 residential units and 2 commercial spaces. With close to 170 panes of glass and a 4-sided building, it was quite a big job. We have many curved glass windows and small diamond panes that are hard to clean yet alone physically get to, but that didn't stop them. They looked at parts of our buildings as a personal challenge and conquered them all. Our windows are so sparkling that you can walk through them. We plan to have them come back every April. Oh and by the way, they actually showed up on time both days, and finished the project under their estimated time projection. Ryan and Lyle do all the work themselves, and you can feel and tell the difference because this two-owner team takes pride in their work! read more

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This review is LONG overdue but I would be remiss not to recommend Intelligent Window Cleaning to my fellow neighbors. Ryan has been cleaning our windows for the last three years and the service and workmanship have remained top notch. They are busy, and for very good reason, so try and schedule your cleanings in advance as we do. With that, they were able to work us in this week on pretty short notice and our windows are again sparklingly clear. Almost TOO clear. Sorry, birdies. read more

Ryan was great to work with, he was super responsive on email, came by to do an estimate and was great when he came to do the cleaning. He did an amazing job, we actually left our blinds up to enjoy the views. He had all his equipment, didn't make a mess which I hate when someone comes to fix or do something and then you're left cleaning up after. The house was as clean as when he started plus the windows that I almost forgot were there. He did all the insides first, and then outside so which we were hanging out at home he wasn't going back and forth. I highly recommend and I know will be using them again next year. read more

A neighbor of mine mentioned that someone else in the building had used a great window cleaning company. After looking for a while, I finally found a picture, and sure enough, it was Intelligent Window Cleaning. I called them, spoke with Ana, and she sent Ryan over a couple of days later to give me an estimate. For all three windows (2 in the living room and 1 in the kitchen), inside and out was $64.00! Keep in mind that these windows have never been cleaned since I moved in 10 YEARS AGO!!! I immediately called Ana to book an appointment and the soonest she could give me was two weeks later. These guys are very busy, but very much worth it. I've attached before and after pics to show. I literally cannot stop staring out my windows now. Thanks to both Ryan and Nate for being on time that Saturday morning and surprisingly, they even finished in less than an hour. These guys know what they're doing and I'd highly recommend them to anyone. Plus, I live on the fourth floor in the middle of the building, so having it done wasn't easy, but they had no problem. read more

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Today I had Intelligent Window Cleaning come and clean my windows, screens, and tracks. Being I've only lived here 5 months, they needed it desperately. What a difference renting vs owning. You would think the owners would like to keep their property up, but no such luck.. Renter's, if you want it done, YOU pay. I've been using Ryan (the owner) and IWC for nearly 5 years now. I stayed with him from the Bernal Heights home in SF all the way to San Mateo. He is FABULOUS! Not only is he reasonable, but he is a down right NICE GUY. Not to forget to mention, your windows will sparkle! Thank You, Ryan, again, you ROCK!!! 5 out of 5 stars, again. read more

This was our second time using Intelligent Window Cleaning. We had the front of our Edwardian power washed, and both units had their windows cleaned inside and out Oh, the sparking sunshine! What a difference clean windows make. And the front of our building looks fantastic. Ryan and Nate did an excellent job, and Nate even put my window sheers back up, unasked, which I had taken down to make it easier for him to wash the windows. They take care and obviously take a lot of pride in their work. So easy to schedule and super easy to continue to work from home while they did their work. read more

Hugely disappointed. Used this company once, about three years ago, and was very pleased. This time, to say I am unpleased would be a gross understatement. Two weeks ago booked them for a client's home ( new home in Twin Peaks area, 5000+sq feet, walls of windows) in preparation for a big event. Also, emphasized while they were out surveying the project that said client would want to have all the windows cleaned monthly. With an estimate of $1100, that's over $12K a year in business. Well they've lost that business. The company cancelled the appointment less than 48 hours in advance. As a result, I am left scrambling for another company, and additionally will look bad to my client. Not to mention that should I not find another company before Saturday the windows will look bad, too. Very, very uncool, Intelligent Window Cleaning. read more

In the last two weeks, these guys have cleaned the windows on my house and my Acupuncture office. They both look great! There's so much more light coming in now, and I really do see the view and not the windows! The crew was very friendly, and very quiet. I was able to go on about my business while they worked without being interrupted. If you've ever had people working or cleaning in your house while you're home, you'll know that it is very rare to be able to get anythign done. They are professional and efficient, and they really do seem to love cleaning windows. read more

Don't underestimate what clean windows can do to lighten up your space. IWC did mine last week, and the amount of light in my apartment has probably increased 25%. Lyle and Ryan were great. They were prompt, hardworking, and very, very careful and clean. They did my windows inside and out. Don't kid yourself that you are going to do this yourself - oh, if you're like me, you think that you will, and 1 1/2 years goes by and you still haven't done it. My place is pretty small (2 br apt) and it still took the pros 1.5 hours. Just save yourself the hassle, enjoy the sunshine, and give them a call. read more

I agree with all the glowing reviews. I'll provide just a bit more info. One of the guys (for me it was Lyle) will come and give an estimate; said estimate is based on the number of panes, not just windows. We scheduled the guys to come out the following week, and it took three of them less than two hours. They were polite and diligent. The cost is $8 per pane for inside and outside cleaning ($6 if it's just outside). They had a 10% coupon as well, but I just paid them the full amount, considering the difference as their tip. It cost ~$300 to clean all my windows (I have a very large 4-bedroom with lotsa windows). My world is brighter and shinier now. :) Highly recommended. read more

I found these guys on Yelp. These guys not only called me back immediately, but came out the same day, gave us a reasonable quote and did a sterling job the very next day. I was very super impressed. Were they nice? You betcha. Professional? Absolutely. Affordable? They came in at the right price. I will use them again and refer them always. Nancy, Bernal Heights homeowner read more

I am *SUPER* happy with my nice clean windows, and will probably be a regular customer for years to come! They do a great job at an affordable price! The only reason for the 1 lost star is that it was hard to finally get an appointment, and we had to reschedule a couple of times. (I understand that things just happen sometimes, and that things like the weather can really mess up the schedule in this type of business - no big deal for me, as I did not have a deadline... but if I did, then it could have been stressful!) read more

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The Best window cleaners bar none! I had the absolute pleasure of meeting Ryan (owner) of Intelligent Window Cleaning and the service, attention to detail and professionalism was exceptional! The rates are budget friendly and they do outstanding work. I previously shopped around for estimates from competitor window cleaning services and some of the quotes I received were outrageous. I have never been so pleased with a company. Intelligent Window Cleaning exceeded my expectations. My windows actually sparkle! If you're looking for a window cleaning service that you can trust for great results...Intelligent Window Cleaners will not disappoint. I will definitely use them again and again and again! P. Foster San Francisco, CA read more

I was in desperate need of someone to wash my windows in my apartment. I'm on the 6th floor and get a lot if wind/rain/dust. The windows had not been washed for 6+ years, so needless to say, they were a mess. Thankfully I found Intelligent Window Cleaning. Their rates are incredible, and having clean windows makes a HUGE difference. On top of doing a stellar job, Ryan and his assistant (sorry - forgot name) were amazing. The business they run is incredibly professional, and all small businesses should look at their professionalism and quality of work and take note. The only down side is that it took them a full month to get the work done after quoting me... I guess that's just a testament to how high of a demand they are in. Get your windows washed with these guys. It's absolutely worth it. read more

Right on time, Professional and helpful! I would recommend then to all our friends, thank you very much for this pleasant experience!

Ryan (Owner) and his crew are the best!! I've been doing business with IWC now for several years. Always prompt, courteous, and extremely efficient. Thanks again Ryan. You Rock!!! Highly recommend! read more

I LOVE these guys!!!! It is super cool to see them drive up with all of their gear and tackle my windows. Dirt and smudges have no chance of survival on my windows. They are serious hard core workers. My clients are allways impressed when they see them, they are like artists....I have super high windows and it was impossible to do them on my own. They are also very proffessional and curteous. They love clean windows......... Dana Nelson Green Twig Salon read more

This is the 3rd review I've written for a company that manages to maintain amazingly high standards. I work from home and can hardly tell that they're in the apartment---except that our dusty, cloudy windows vanish as the two-man team works its way through every room and, yes, skylights too. They cover their shoes before entering, make sure not a drop of water goes astray, and are a silent, smiling presence for the short time they're here. Thank you, Ryan and Corey---you're the best. read more

I have used IWC twice to clean the inside and out of the windows in my flat. Between jobs it was about two years but they provided the same professional and quick service I remembered the first time around. Plus when talking on the phone to Ryan, he remembered my place which, honestly, surprised me since I've only used their services once before. Prices are reasonable and the difference clean windows make is amazing! I especially love that they showed up a few minutes early, happy and ready to work, to my Monday 8am appointment. I wish all contractors were as dependable and friendly as IWC. read more

This is one of the best small businesses in San Francisco. They cleaned our windows last year and again this week. I've already scheduled them for next year. They are super efficient, no fuss or muss, and my windows and screens are sparkly clean. I have no idea what other people charge but this crew is worth every penny I paid. Recommended. read more

I cannot comment on the quality of their work since they never responded to my request for a quote. It is very possible that this company does excellent window washing. Nonetheless, I corresponded with the company several times and was promised a quote for service by the window washer(s), but never got a call back. I'm OK if they are too busy or prefer not to do a job (a 1 year old, 3 story building in the Central Richmond district), but they promised they would call and they didn't. I have no beef with this company since I don't even know them. If it weren't for the glowing reviews, I probably wouldn't post, but I feel that if you have a 5 star rating, you should expect to provide excellent quality and service to maintain the rating. Normally, I give great reviews on Yelp and I regret that these folks "earned" their 1 star rating. read more

I think they are going to need to handle their communications better if they want to stay in business for the long-term. Maybe that means hiring more staff; I am not sure. I do know my review has nothing to do with the quality of the job. We never got to that. I left an initial voice mail. They responded in a couple of days. They left me a voice mail during the day (while I was at work), and I called them in the evening. I got voice mail again. At that point, I switched to email. In a couple of days, someone wrote back. We arranged a time for someone to come by. Someone did come by, and he looked competent. The price they quote seemed fair (I had one quote come in under and one over; but the one that came in under seemed to be from a guy who did not have a lot of experience). They quoted the price in email a couple of days after the person did the initial inspection. That same day, I approved the price and offered a few day options to get the work done. I waited a five days without hearing back. Then, I sent in another email, trying to get a response. That was seven days ago. Maybe the relatively high Yelp rating has given them more business than they can handle. If so, they should just tell new clients that they are overbooked, and to try again in the fall or something. I can easily forgive/understand that. I just cannot do business with a company that communicates (or fails to communicate well) like this. But . . . if you get them to respond . . . maybe they will do a great job for you. read more

I live in Nopa & our Victorian windows needed some washing. I called for an estimate & I got a quick response saying sure we'll come over for a quote. It was a Sat. morning @ 9. Well 10 rolled around & it was a no show. My husband called & again quick response but when it came to the estimate again no show. Ok you think by now we're so over it but my husband saw them on person on the street & gave them our info & he said he saw them write everything down & guess what? No show again! Three frigging times!! All I can say is you guys should change your name to not so intellengent windows... read more

I had been told that a neighbor's TV had been broken by this firm. I should never have used them, I should have known better. The workmanship has gone downhill recently the workmanship used to be great but not now., They are just not taking the time to train their staff. Last year, the bill was way too high, , but I paid it anyway, and then i checked with other residents in the building and found out that i had been over charged. After a lot of frustration and delay, i did get the extra money back. Last month, i had my windows cleaned and they looked great, The next day, i went out on the terrace and discovered that the dirt from the window had just been transferred down onto the wall that i had just recently had painted. I realized that i had paid to have my terrace made dirtier than when the workman arrived. The workman has not been trained to clean up the mess that he had made. I had to pay an outside workman to clean up the mess that the window cleaner had made. The service had been great, but when it is bad, the staff has been surly and argumentative . They really have been harassing me , by using another individual to pressure me to take down my negative review. The nightmare does not stop. These people do not let up. . From the last that i saw of the workman in my building, the day after the mess was made in my place, i really wondered if this company monitors that their workman do not report to work stoned or with a drug hangover.. I just wish that this company would stop harassing me Use this company at your own peril read more

I've been using Ryan and his crew a couple of times a year for several years now. Service is still great. Prices are good. And my windows are always left sparkling and clean. Love these guys. read more

The guys at Intelligent Window Cleaning are the best in the business! Lyle and Ryan are prompt, friendly, professional, easy going, and very thorough! They clean our two unit building every 6 months. All window's inside and out. These are the types of independent business people that you wished did 'more' stuff! Give them a shout. You won't be disappointed. Thanks read more

Ryan and Lyle continue to provide the highest quality window cleaning service experience. I have used them for years and recommend them to my friends without hesitation. They deliver exceptional customer service and always exceed my expectations. You will not regret hiring them for your window cleaning needs! read more

I had the most OUTSTANDING experience with Ryan and Lyle of Intelligent Window Cleaning, and heartily recommend them. From the promptness of Ryan's reply, to their arriving when expected, to the fantastic job they did on my windows - the entire experience was excellent. I have had other cleaning services do passable jobs and leave messes in their wake. IWC made my windows look fantastic, took extreme care of my home and furnishings, solved access problems creatively, and were a delight to have around. My only fear is that they will get so popular that I won't be able to get them again on such short notice. But hats off to these two guys for creating an exceptional customer experience. read more

These guys were great. It was really easy booking a time for an estimate and they were flexible with my schedule to complete the job. My windows are still sparkling clean 3 weeks later. Highly recommend! read more

This is the second time I've used Intelligent Window Cleaning and will NEVER, EVER even consider using another company. The cleaning process they use leaves the windows absolutely spotless, and their friendliness and professionalism is beyond compare. I only wish I had more windows so they could have stayed longer. Discovered they also clean solar panels, how great is that? read more

I am thoroughly impressed with Intelligent Window Cleaning! The entire process -- from initial contact to getting a quote to scheduling to cleaning -- was professional, friendly and quality and the price was very reasonable as well. Ryan came out right away to give me a quote and provided me a lot of information about their process, the costs, etc. He was a super nice guy. They were able to schedule me for about two weeks out and offered to put me on a waiting list if something came up sooner. Today (4 days ahead of my scheduled time) I received a call from Anna (who is also very friendly and helpful!) who told me the crew could fit me in today if I was available, which I was. The crew of three were wonderful and incredibly efficient! They assessed the windows and got right to work. They worked quickly, finishing my 6-window job in about 30 minutes. And the quality of the cleaning job is amazing! It looks like I don't even have panes. Beautiful! And they cleaned the interior and exterior window sills and swept up any remaining dust left behind. I can't recommend them enough! read more

I had an amazingly positive experience with Intelligent Window Cleaners. Every step of the way was a good step. First, they came promptly and cleaned the windows beautifully. (The first day they were supposed to come it rained so they easily rescheduled around my hectic schedule since we were putting our home on the market in a few days!). The outside of the house was also getting painted so they joyfully (really, joyfully) returned the next day (which was a Sunday morning) to finish a couple windows that they couldn't access due to my fault. What good people to be so considerate. The windows looked beautiful, the house sold quickly... Wonderful service. I recommend them highly. read more

Found out my neighbor was having his done so I decided to "piggyback" on his service, even tho he said it had taken him a month to schedule. Well, they called the next morning, said they could do mine an hour before his (as I'm on the top floor, so trickle down theory!), showed up, quoted a VERY reasonable price and got to work then and there. I am thrilled! Fast, efficient, courteous, professional. (Nate did mine) For the same price as a therapy session I have sparkling new windows that my cheap landlord has neglected for 20+ years. And I literally feel I have a new lease on life. it has inspired me to try and make one improvement every month on my own dime, since my landlord will never do it. read more

This review is for Corey, the person that returns calls and schedules the cleaning. I'm actually quite shocked right now. She's absolutely not suited for any customer service job. Unprofessional, argumentative and VERY surly. I almost gave up scheduling with IWC a couple of times before because of her. This time we had a complete break down in communication. She's really awful at her job. You can easily spend 10 min on the phone with her without her scheduling anything and only describing the things she can't do. This time she must've been in a particularly sour mood. We didn't manage to schedule a window cleaning after 8 min on the phone, ending up with her hanging up on me!!! OMG. I would love to speak with the owner. read more

I agree with Prem M: Corey (the person who answers the phone) is the worst. On the other hand the service isn't much better. I waited 2 1/2 months to get an appointment (which I was only willing to do because of their positive reviews on Nextdoor). Then the week before my appointment Ryan emailed and wanted to reschedule from 10:30 am to 8 am. I agreed because that was better for me than wasting a whole morning. Unfortunately they arrived 40 minutes late, supposedly because Ryan got injured loading the van. No phone calls, no texts: I was just left hanging. I can't speak to their ability to clean windows but in every other respect their service is terrible. read more

I expected professionalism and clean windows but was astonished by the enthusiasm and extra-mile service. Ryan arrived first and quickly assessed the job, and when Travis and Mark arrived right at the appointed time they not only washed the windows beautifully -- even the 3-story windows are sparkling! -- but also removed cobwebs and dirt and cleaned screens with so much attention to detail they were wiping away hidden smudges (I truly didn't see 'em!) on the way out the door. I'll definitely use IWC again. read more

Yep they are good. Thoroughly cleaned the windows and took their time to make it perfect. Will be calling again!