Had bad outcome from BMW , they've been very helpfull with all problems I have with car and other…read moreregular customers where more than happy to helpout good experience

My husband brought his truck to have the catalytic converter replaced, we bought a new catalytic…read moreconverter and brought it to them to cut the old one out and weld the new one in. Something that should have been simple to do. Instead the one guy let at the shop to work, tries taking shortcuts and rather then take out the O2 sensors first and the cut the converter loose, he attempts to use a torch to cut it out and ruins an O2 sensor. So we them had to spend all Friday afternoon going from one parts house to another til we found an O2 sensor (an extra $75 we should not have had to spend!!!) Not to mention my husband said he dropped the new catalytic converter twice, so now we're not sure if it's been damaged too. And to top it all off this guy is completely hacked up the job. The cutting was lousy and the welding is twice as lousy. He had to be corrected from welding up mistakes a few times. After two days waiting for them to finish this hack job, my recommendation is DO NOT BRING YOUR CAR HERE!!! Everything they do is sloppy, they have absolutely no care of pride in their work. Now we will be bringing the truck to someone else to get this hack job fixed.

Beware!!! If you value consistency, transparency, and…read moreintegrity when taking your vehicle in for repair (especially an older model Mercedes Benz) please read my experience with Debbie, Steve and Joe at Zimmerman's between 12/23/24 and 01/03/25 before you make the investment of time and/or money I would have preferred to totally bypass having to waste another minute of my time surrounding Zimmerman's Technical Services at 2256 Government Blvd. Mobile, Al, however, I would be remiss if I failed to give this review. If I can save at least one other potential customer from a similar experience it will be worth the additional investment of time. * My 2007 CLK 350 has seemingly overheated upon arrival to Mobile from Atlanta, Ga for the Christmas holiday. I was expecting to have Zimmerman's perform a schedule B Maintenance Service because they performed a schedule A during a previous visit to Mobile. * 12/23/24 Spoke to Debbie regarding scheduling. I was asked what 's the issue with the car. I explained that I initially wanted a Schedule B maintenance but now my car was not holding coolant. I told her I was constantly getting a reading to top-off the coolant, but I had just topped it off and it's still indicating top off coolant and steaming. She asked if the car overheated or if I saw any fluid leaking. I said I couldn't see a leak, but the car had steam coming from the engine. She recommended I have the car towed to the shop b/c I could potentially do more damage if I drive it in. I scheduled a tow with AAA. I later had to cancel and reschedule. * Fast forwarded to Tuesday 12/31/24 when I scheduled another tow with AAA. The driver Madison from AAA delivered the car to the shop. I was told that it would likely be Thursday or Friday before they could do anything. Thursday,01/02/25 I called for an update and spoke to Joe who said an engine replacement was the best option. He said he found an engine with 79k miles, and it will take a week to ship. The cost to replace the motor for that 2007 CLK would be between $5,500 and $5,800 (odd that he looked for an engine without anyone from Zimmerman's updating me on needing an engine and the cost). I said, I can buy another car for that price. He said that would include changing heads and radiator. I told him I wanted to check around and get back to him. I asked him when I needed to let him know which direction I wanted to move, and he said by Monday or Tuesday. He gave me their business hours 9-5 Mon-Fri, No weekends and said they leave for lunch around 11:30 - 1pm, which I had heard from Debbie too. * I immediately reached out to a male friend who has repaired and owned a few Mercedes. He and I conferenced called back to ask if they would allow me to have an engine, we found delivered to them. (I didn't tell them that I found an engine for 1,563.31) to them and ask about their labor rate. We spoke to a man who identified himself as Steve. I have a habit of always asking who I am speaking to. Previously when I had the scheduled A maintenance there, Steve, the owner, is who I interacted with via phone and f2f. I told him I had spoken to Joe earlier who quoted me 5,500.00 -5,800.00 for engine replacement and Steve said yeah, that includes changing out the seals and some other stuff. He said we should call back tomorrow, Friday, 1/3 between 10-11 am to ask Debbie if they could do that. That seemed odd to me too. He rushed me to get off the phone saying he was very busy. I politely reminded him that while I understood he was busy he had my car on his lot so I would need him to give me the courtesy of a conversation. * Fast forwarded to Friday when I get a call from Debbie who says they don't do engine repair and ask me if I could arrange to come get the car today. I am not interested in begging anyone to take my money. I did find it suspect that no one mentioned that they don't do engine repair until Friday Jan 1. Our interaction began December 23 with me being told to tow the car instead of driving to prevent any further potential damage and no mention of them not doing engine repair. I have recently started a small business. I understand the liability issues. I don't understand a lack of transparency and inconsistencies. * When I get to the shop on Friday a, seemingly frail, pale elderly woman identified later as Debbie comes out. When I asked her what happened and why Joe who quoted me a price on a replacement motor didn't tell me they don't engine repair her response was one reserved for the mentally ill, drunk, high or slow. She had the audacity to say, Joe didn't know that they don't do engine replacement. She said my husband is the boss and he says we don't do engine repair. I told her that I spoke to Steve, her husband yesterday, and he said I needed to call back and ask her. Now she double-downs on her deception and says you talked to Joe. I corrected her saying I talked to Joe and Steve yesterday. A complete waste of time!

These are the nicest people around, and are extremely fair. They do amazing work, and are also the…read moreonly ones who would attempt to work on our old Volkswagon. We drive an hour and a half just to go to them!

10 out of 10. Best auto repairs experience in years. No doubt I have found a new mechanic shop.read more

The best service station, fair, quick and honest. I highly recommend them and I feel so lucky to…read morehave found them!

Joe and his team are the BEST. Love dropping by there for the STORIES they tell. And they'll never…read morecheat you. They truly care about the local community and won't steer you wrong when it comes to repairs. So glad we discovered them.

As a female looking to have a vehicle repaired, I am cautious. I called East Bay Automotive in…read moreDaphne, Al. because of the reviews I read. I was even more impressed when I called. I spoke with Ian. He asked what was going on with the car and how it sounded. He said to bring it in the next morning so he could test drive it. Upon arriving, he was super nice again and quick to help. He then had his mechanic drive it as well. It ended up being what we suspected and an expensive repair. Ian gave me options to repair it in sections, and said my pads were at 60% and they could wait too if needed. I've NEVER encountered such transparency and a simple explanation. They had it ready for me within a day! The price ended up being even lower than his original price range!

All around good experience. Friendly, knowledgeable, and willing to answer all my questions…read more Extremely satisfied with the bed liner that was sprayed in. Will be the first business I think of with future upgrades.

Wow! These threads.... The guys at Camper City are amazing. They are always willing to work with…read moreyou if there is an issue. I had almost 5k dollars worth of upgrades done to my truck and they were courteous, knowledgeable and very friendly. And yes, I had to bring it back for an adjustment but they listened to my problem and fixing it immediately. If you want tires and wheels, go to a tire and wheel shop.

Professional with the entire process! They are quality…read morerepair shop. The higher price is justified with their ability to problem solve and guarantee the work. We first went for a diesel oil change and check up. They finished it within the given time frame (we are 2 hour drive away). We developed an issue with the fuel system and they took it step by step keeping us informed through each step. Gave us alternate solutions and we are so satisfied with the final result.

This is the only establishment that I trust to repair my Jeep, even when I am out of the country…read more They worked with the warranty group and handled my vehicle as if I was there watching their every move and provided me detailed progress reports during repairs. The front office crew knew their stuff and Natalie specially made me feel at ease leaving my ride there under their care.

Great people. Professional, kind, & want to help their customers. I recommend Parrish'sread more

Been a long time but new owner really took pride and his business and taking care of his andHis…read morebusiness and taking care of his customers

D man and the crew are always 1st Class Timing is everything when someone tells you…read moresomething and they are spot on

We love this local business! They have a little something for everyone; clothing (youth, men's and…read morewomen's), boat/ car detail, storage, Traeger grills/ accessories and children's clothing/ toy items. The owner and staff are extremely friendly and helpful. If you need anything from an Afcto shirt to your car detailed this is a MUST for you.