Was referred to this company by Apple, Inc. for Apple TV Technical service. Went in expecting stellar service; however, the only "Intelligent Decision" that I made was to leave and not leave my device with them. The female that semi-approached me was rude, unprofessional and needs customer service training. She asked me from a distance, "what I needed?" and "what is my issue?". She never approached me as an external customer, never introduced herself and was not friendly. I immediately asked to deal with someone else. She said she is the only individual that supports Apple products. I asked to speak to her boss; he was engaging and listened; however, he didn't attempt to rectify the issue. I left with a broken device and bad service. I called Apple and reported their authorized repair center. I recommend that you make an "Intelligent Decision" and just go to an Apple store. Don't waste your time. read more