Best automotive repair experience I have had…read more Christmas Eve, I called more than 15 shops. Finally this one answered with knowledgeable assistance and personable demeanor. I had to be towed an hour to get there. They diagnosed the problem quickly, had the parts brought even quicker and I was out there door with peace of mind for my holiday travels. They advised future issues that might come up, honored their parts and service with a warranty and have a very nice waiting room where I could work. Kudos to Kevin for his excellent customer service and the entire staff seemed to be friends and happy. Even on Christmas Eve.

HORRIBLE EXPERIENCE. I do not trust them to check the air…read morein my tires; it was that bad!!! Mitch did a great job with my transmission, that was the only positive. However, the other guys did not install my manual shifter correctly after 2 attempts & having my car for over 1.5 months. The shifter when installed correctly, is supposed to prevent anyone from going to into reverse instead of 1st gear. I was told to drive it a bit & bring it back, that happened twice. The problem was never fixed. You would think they would work on it right away since they had already received my payment but my car was thrown to the back of the line. After literally being bribed by one of the service managers, which I provided proof to the manager, the shifter installed incorrectly & being without my car for a long time due to all of the errors, I regret the day I let them work on my car.

Super friendly and helpful mechanics. Just moved to Texas and needed to get an inspection on my car…read moreso I can get it registered. Stopped by and they immediately got to work and got me in and out in under 15 minutes. They even helped answer questions I had about where to get the registrations done. I asked for a quote on my breaks and was immediately given an upfront estimate. Definitely will be coming back to do all my maintenance. If you're in the Royse City area, do yourself a favor a come here.

Very prompt and responsive and completed repairs ahead of promised delivery time, replaced air…read moreblower unit behind dashboard

They have had my car there since October 2025. Called, told me my car was ready, charged me…read more$1450.00. Car didn't go 5 miles, back to the shop with same complaint. It is now April 2026, Sparky still has my money and my car. If I want updates, or information, or Sparky's latest excuse, I have to call/text. They don't keep customers informed, and I have no Idea if or when my car is going to be ready. I was in retail automotive for 30 years, and I have never seen a more unprofessional way to operate a business.

High quality professional transmission diagnostics and repair services provided in a knowledgeable…read moreand honest manner.

Long story of how I got here but high points are: - Jarrod…read moredoesn't hit his own timelines (great salesman, poor execution) - does not warranty his work (will not respond to texts) - will say he has fixed something and hasn't touched it Has many lawsuits against him for the same stuff I'm talking about. Don't go here.

If I could give them negative stars I would. I don't write reviews, ever, but If this saves 1…read moreperson from going through what we went through, it will be worth it. We brought our vehicle there with transmission issues. After us deciding that we would have them rebuild our transmission, they told us it would be 7-10 days. Weeks went by, no communication. They wouldn't answer any calls or texts. Not until we called from a different number did I finally get an answer. Then we started to show up at the shop. We were told EVERY single excuse you can ever hear. Everything from personal health issues, to cash flow issues, to worker issues, to weather issues. My favorite excuse was after 6 weeks when we were told it was repaired and they were going on a test drive, and then it was not working, I was told (by the manager John) that it doesn't help when I am pushing and rushing them to finish a job. So it was my fault. :) After 7 weeks and nothing but excuses we told them to not touch it anymore and we would tow it elsewhere. The 2nd shop we took it to, had it repaired in 5 days. The cherry on top was when the 2nd shop mechanic told us that the transmission was a junk yard transmission, no way it was an original Toyota. (sadly, I can't prove that) John blames the failure of communication on Jarod, the owner. I do no care and I will tell anyone to RUN from that place. Perhaps they are fine on small repairs, but for a transmission shop that supposedly does transmissions they are awful. Communication is non existent, and I will never ever ever go any where near that place again. DO NOT EVER PAY THEM BEFORE A JOB. LESSON LEARNED.

My battery died and Triple A came to fix it, but the starter kept having a hard time turning over…read more So we took my car here to get it looked at around 9:30 am. The owner made a list of our concerns and said he'd get back to us in the afternoon. They called back an hour or so and gave us a reasonable quote and we okayed him to work on it. I was expecting them to wait a day or two to get back and we were pleasantly surprised my car was ready for pick up early afternoon! He let me turn on the ignition and it was all better! We would come back here again for future as they have excellent service!

Great service! Very honest, referred me to the dealer as they didn't have the diagnostics to fix itread more

The people here are so kind, took great care of my car and were super fast knowing that it was my…read moreonly form of transportation. Shout out to Colby for everything including bringing me home and then returning to pick me up when my car was ready!!!

Good job. Thank you for calling me giving me a quote. I really appreciate it. it just took a…read morelittle while.