These guys are honest and keep it real! They honor their warranty work too if you have any…read moreproblems.

Honest, friendly, efficient and fair. Always doing their best to make you happy with the work…read morethey've done on your car. Word in an automotive shop for 3/4 years. I promise you, I know quality service/standards. Tony, David, Casey and of course the owners who make it all happen Mark and Amy Stehr

Best automotive repair experience I have had…read more Christmas Eve, I called more than 15 shops. Finally this one answered with knowledgeable assistance and personable demeanor. I had to be towed an hour to get there. They diagnosed the problem quickly, had the parts brought even quicker and I was out there door with peace of mind for my holiday travels. They advised future issues that might come up, honored their parts and service with a warranty and have a very nice waiting room where I could work. Kudos to Kevin for his excellent customer service and the entire staff seemed to be friends and happy. Even on Christmas Eve.

Complete Rip off. I took my Ram 2500 in for a…read moretransmission service. Just a pan drop filter change and fluid fill. it's got 125k miles and hasn't been serviced since around 30k miles at Rockwall Dodge. The shifting is pretty smooth, but a little "tired" if you mash the throttle. I had planned on hauling a large trailer to west Texas for a friend and just had some preventative maintenance on my mind. I had stopped in a few days before I dropped off to inquire on the price, and turn around time. I spoke to Zack and I told him what I drove, what transmission was in it, and all the details he asked for. he gave me a verbal "$299" and he should have it done same day I drop it off. He also explained that it's common for the 68RFE transmission to fail. He said if he dropped the pan and saw metal in it, he would stop and let me know Next steps. about a week later, I dropped the truck off after hours, and put a note in the box with the pertinent info. Even a description of me and our conversation a few days prior. Zack Strength, that same service advisor from before, called me and verified what I wanted done, told me again how common the 68RFE is to fail and that he does a "couple of them a week." he then sent me a text with a link for permission to perform the work, and the following text below the link: "Also, I wanted to update you on the pricing--I was a bit off initially due to it being a diesel. The correct total is $464.29 plus tax, which includes labor, filter, pan and gasket, and fluid. Please let me know how you'd like to proceed." I was annoyed with the price jump. and called him to ask if they use Chinese filters and parts, or OEM? he said "no Chinese filters and that their parts were OEM" I was reluctant, but I signed the $464.29 plus tax quote. A couple hours later, he sent another link and pictures of the magnet in the pan with clutch material and what appeared to be some metal Shavings. The fluid was still bright red with no signs of distress. He sent the following: "got metal shavings sir excessive amount in there brother it is what I was afriad of thats why when we were talking I said these 68RFE are just bad when they go out great transmisison but when they go out they go out" I copied and pasted direct from the text he sent.) He then sent a $10,000 quote to rebuild my transmission. I told him to just do as I had asked and replace filter, gasket, and fill it up with fluid. He said: "yes sir" Now here is the part that really set me off. He contacted me and said it was ready. But then asked who had serviced the transmission last? I told him that Rockwall Dodge had replaced the 2-4 clutches under powertrain warranty at 30k miles or so. but nothing since then. His response was that, "whoever did the work last used silicone instead of the correct gasket and it's leaking at the corner of the pan. that happens when someone prys it off with a screwdriver" it will need a new pan". And he sent me a $760 quote. I called him immediately. I told him It wasn't leaking when I brought it. Why would anyone pay nearly $500 for a trans service, and have it returned with a leaking transmission? He said "well it's seeping" I chuckled and said "call it what you want, a seep is a leak!" and it wasn't leaking when I brought it in. He said the work done was crappy, and he wasn't responsible. I wonder what they used to pry the silicone attached pan with? A SCREWDRIVER perhaps? Anyway, I was seeing red at this point, and I told him I'll just come get it and fix it myself. I also said I should have listened to everyone who said NOT to take it there and that the $500 B.S. invoice I guess I would just have to eat as an Idiot tax. I was sure to make clear I was referring to myself as the idiot, not him And hung up. I went to pick up the truck 4-22-2026, I dealt with another guy there. He just gave me more excuses, told me more lies, and said he would replace the pan and have it ready for me the next day. So today, 4/23/2026, Zack tried to get me to pay the invoice sight unseen through a link sent by text message and he would leave my keys in the console of my truck for me to pick up I assume after they close. $585 Was the new total. Unlike the text he sent in the beginning saying the $464 quote included the pan, I had to pay $108.25 for a pan from Napa. I'm not sure if he meant to send it, but on the invoice he sent to me, he Manipulated the story, blamed me for the leak, and put in the notes portion that "communication was unproductive, and that Eagle would not be servicing this vehicle moving forward" UNBELIEVABLE!! Summarizing this, I took it in for basic trans service, got the "Bait and switch" tried to charge 10k. Still charged double initial quote (verbal quote) and blamed for their Crapp work, and banned from coming back. LIKE I WOULD ANYWAY!

Super friendly and helpful mechanics. Just moved to Texas and needed to get an inspection on my car…read moreso I can get it registered. Stopped by and they immediately got to work and got me in and out in under 15 minutes. They even helped answer questions I had about where to get the registrations done. I asked for a quote on my breaks and was immediately given an upfront estimate. Definitely will be coming back to do all my maintenance. If you're in the Royse City area, do yourself a favor a come here.

Very prompt and responsive and completed repairs ahead of promised delivery time, replaced air…read moreblower unit behind dashboard

They have had my car there since October 2025. Called, told me my car was ready, charged me…read more$1450.00. Car didn't go 5 miles, back to the shop with same complaint. It is now April 2026, Sparky still has my money and my car. If I want updates, or information, or Sparky's latest excuse, I have to call/text. They don't keep customers informed, and I have no Idea if or when my car is going to be ready. I was in retail automotive for 30 years, and I have never seen a more unprofessional way to operate a business.

High quality professional transmission diagnostics and repair services provided in a knowledgeable…read moreand honest manner.

Long story of how I got here but high points are: - Jarrod…read moredoesn't hit his own timelines (great salesman, poor execution) - does not warranty his work (will not respond to texts) - will say he has fixed something and hasn't touched it Has many lawsuits against him for the same stuff I'm talking about. Don't go here.

If I could give them negative stars I would. I don't write reviews, ever, but If this saves 1…read moreperson from going through what we went through, it will be worth it. We brought our vehicle there with transmission issues. After us deciding that we would have them rebuild our transmission, they told us it would be 7-10 days. Weeks went by, no communication. They wouldn't answer any calls or texts. Not until we called from a different number did I finally get an answer. Then we started to show up at the shop. We were told EVERY single excuse you can ever hear. Everything from personal health issues, to cash flow issues, to worker issues, to weather issues. My favorite excuse was after 6 weeks when we were told it was repaired and they were going on a test drive, and then it was not working, I was told (by the manager John) that it doesn't help when I am pushing and rushing them to finish a job. So it was my fault. :) After 7 weeks and nothing but excuses we told them to not touch it anymore and we would tow it elsewhere. The 2nd shop we took it to, had it repaired in 5 days. The cherry on top was when the 2nd shop mechanic told us that the transmission was a junk yard transmission, no way it was an original Toyota. (sadly, I can't prove that) John blames the failure of communication on Jarod, the owner. I do no care and I will tell anyone to RUN from that place. Perhaps they are fine on small repairs, but for a transmission shop that supposedly does transmissions they are awful. Communication is non existent, and I will never ever ever go any where near that place again. DO NOT EVER PAY THEM BEFORE A JOB. LESSON LEARNED.

My battery died and Triple A came to fix it, but the starter kept having a hard time turning over…read more So we took my car here to get it looked at around 9:30 am. The owner made a list of our concerns and said he'd get back to us in the afternoon. They called back an hour or so and gave us a reasonable quote and we okayed him to work on it. I was expecting them to wait a day or two to get back and we were pleasantly surprised my car was ready for pick up early afternoon! He let me turn on the ignition and it was all better! We would come back here again for future as they have excellent service!

Great service! Very honest, referred me to the dealer as they didn't have the diagnostics to fix itread more

The people here are so kind, took great care of my car and were super fast knowing that it was my…read moreonly form of transportation. Shout out to Colby for everything including bringing me home and then returning to pick me up when my car was ready!!!

LOVE these guys! They've been around forever & really know their stuff. Even though I've had a…read morecouple of major repairs in the past, they saved me a ton of money compared to what other shops were quoting me & telling me what needed to be done. Yeah, I'd for sure recommend these guys!

***** FIVE STARS…read more Excellent customer service! Seriously, you DO NOT experience car service like this these days. Knows his stuff! Plan on taking our cars back and hope he never moves his shop. PS: His shop is super-clean. THAT ALONE SAYS A LOT.

This place is amazing. Great customer service and extremely knowledgeable.!!…read moreT is the man!