Great agency. Joe is always ready to help with advice…read more Mallory represents this location very well. Always so very helpful!

This office is very quick and responsive to inquiries. The staff is courteous and professional,…read moreand seem to be genuinely interested in helping you. I recommend them.

Wendy provided a competitive quote and I signed up for a new Home Insurance policy. This was my…read morefirst time doing business with Wendy and Allstate. Allstate sends a inspector to inspect the exterior of the home. The Inspector will measure the 4 boundaries of the house, count the doors, windows and confirm the front elevation of the house (brick, siding etc.) Based on this inspection, in October 2017, I got an amended Policy. This was bad news. Allstate had raised my annual premium by 14%. This came as a total surprise. There was no advance notice or email from Wendy Moore. To make matters worse, the amended policy was full of errors. For example, the Policy stated: -Ceiling height is 8 feet (actual is 9 feet) -2.5 bathrooms (house has 3.5 baths) -Incorrect square footage I sent an email to Wendy listing the errors. She hit the forward button on my email and sent it to Corporate. To make a long story short, it is now May 2018 and my Policy is still full of errors. Wendy did not help me in correcting the errors. I did get a phone call from "Allstate Customer Resolution" team member. However, they were no help and just repeated the Corporate talking points. Overall, I had a very BAD experience with AllState and Wendy Moore. I am now looking for a new Insurance Policy. My strong preference is to cut out the middle Agent and deal directly with the Company i.e. the GEICO model.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have lived in Ashburn for over 20 years. I enjoy the relationships I have made with customers and assisting them with their insurance needs. In my spare time, I enjoy spending time with my husband and 3 children.

I had so many questions, since coming from AAA. Steven was who I worked with and I'm glad I found…read moreState Farm and worked with Steven! He was so kind and understanding. Even if I was messy & disorganized. I truly appreciate him and his kindness! He even emailed my apartment building once I set up the insurance! Thank you!!

We had Keith's agency on our radar for awhile and was just lazy in making the jump. We had a bad…read moreexperience with our Nationwide Agent and had some issues that did not seem worth moving forward on. One call to Keith's office and Kimberly provided us with an estimate, made suggestions and education that we have not had elsewhere. We signed on to a new policy within an hour of speaking with her and am so happy we did. This is by far the best and most personalized experience we have had with any insurance agency we contacted. Seamless easy experience.

I've worked with Lauren and State Farm for years and have always had an excellent experience…read more Communication is fast and effective, and my requests are usually completed the same day. I highly recommend Lauren and her team.

I was referred to Lauren by a very trusted source. She has been extremely helpful in easing the…read morestress of starting new business during a very stressful move. I'm extremely happy with establishing this new working relationship. The level of professionalism, quality and customer service is one to be modeled.

Great support from Anthony. We initially experienced a frustrating policy cancellation and were…read morequick to place the blame on our agent, Anthony. However, it turned out the issue stemmed from an internal processing disconnect--not his fault. To his credit, Anthony worked hard behind the scenes and was able to resolve the issue quickly. He truly went above and beyond to make things right, and we appreciate his dedication and responsiveness. Great service overall.

Outstanding customer service professional. If I have a problem that needs resolving, he's fighting…read moreharder than anybody in the business. Without a doubt. The best and most persistent at getting the job done. If there's a way he'll find it. When I was stuck and needed roadside assistance, Anthony was there. When the traditional process dropped the ball, he picked it up. He made calls and got me a local expert when I was locked out at night. Furthermore, he is articulate and well educated, he has an answer for every question I present. And does so with enthusiasm. The very best part is his availability, he always makes time to swiftly return my text and always picks up the phone. He'll review my account and bring up details I need to know. He notices things that matter. Didn't cash a check? He's got you. Moved to a new address? He noticed and applied what was needed. He has surpassed my expectations on another level and he will certainly impress you as well. This man goes the distance and is driven to care for the customer. Other agents could learn a lot from him. I'm a happy customer. Anthony Criscenti is an exemplary model of integrity.

Great personal, individual attention. Found the exact car insurance I needed for a fantastic rate!…read moreHighly recommend.

Very responsive and great comparison pricing. I'm happy with their communication and follow up.read more