So one of the doctors prescribed me Amoxicillin to fight this tonsillitis I had. Turns out that it…read moredid work but it gave me an allergic reaction to the amoxicillin. Drove back here and one of the doctors I met back in September of 2025 told me that it's a mild allergic reaction to amoxicillin because it's kind of a common one. I was shocked and gave her that "are you deadass look"? She wasn't joking. Another doctor came in and he took a look at the allergic reaction I had. It wasn't severe or anything. He took a sample from my throat to see if it was anything else. He was really reassuring.

I want to make other patients aware of my experience because transparency is important, especially…read morein healthcare. I've been coming to this urgent care since around 2020 and have been a returning patient over the years. Until now, I've never had a reason to complain and have generally had positive experiences. This visit, however, was very disappointing. I scheduled what was advertised as an "appointment" through the urgent care's website, expecting that my reserved time would reduce my wait. After arriving, checking in, and waiting for over 30 minutes, I asked the receptionist about the delay. I was then told that the appointment doesn't actually begin until you physically check in at the clinic, meaning patients are essentially placed into the same queue as walk-ins. What concerns me most is that this information was not made clear when I scheduled online. Instead, the explanation was provided only after I arrived at the clinic through a notice at check-in. In my opinion, that's too late. If an online "appointment" does not reserve a specific place in line or appointment time, that should be clearly disclosed on the website before patients book--not after they've already taken time out of their day to come in. To me, advertising an appointment system without clearly explaining how it actually works is misleading. Patients reasonably expect that an appointment reserves a time for them. If the process is really first come, first served after check-in, that should be communicated upfront so people can make an informed decision. Many people choose urgent care instead of the emergency room because they want timely care for non-emergency issues. A scheduling system that functions like a walk-in line defeats that purpose and creates unnecessary frustration. As someone who has been a loyal, returning patient for years, this experience has unfortunately changed my opinion of this clinic. Because of this policy and the lack of transparency, I no longer feel comfortable returning. It's disappointing to say, but they have lost my business. I'm sharing my experience so others know what to expect, and I sincerely hope the clinic improves its communication by being honest and transparent about how its scheduling process actually works. Patients deserve accurate information before they book an appointment--not after they've already arrived.

Thanks to all the staff Dr Garry Chen…read more Juan Kevin All the nurses From desk Everyone was so professional ----- I work in the medical field I see so many clinics But this one got all my attention They even offered you food drinks snacks My patient was so happy and relaxed 5 stars to this clinic Keep the good work Best of the best

The Dr gave Fast and compassionate care! Was able to do X-ray in office…read more The staff is extremely courteous.

I just had my appointment with my doctor and my labs doesn't make any sense. So they won't refill…read moremy medication that I take every day even though the labs showing otherwise I don't understand. I'm annoyed by my appointment today. It seems with crappy insurance. Labs are always incorrect because when I had quest doing my labs with better insurance, the results were always correct but somehow with LabCorp they're always incorrect so something is wrong with our system. I'm really frustrated right now. Dr. Kim was a great doctor. I appreciate all his help and everything but I don't appreciate the incorrect labs from LabCorp again when it's showing one thing when I take my medication every single day and its showing I don't how is that even possible?? This entire thing makes no sense. Do you guys not want to help people with anxiety? Do I recommend this medical facility maybe I like them I did like them but today I'm very upset so I'm not happy with my appointment. How can somebody with severe panic attacks and anxiety not be given their medication just because the results are incorrect. Makes absolutely no sense to me at all, I'm very unhappy and frustrated beyond belief. I have taken the same medication for years and now you're all of a sudden gonna stop it because the labs are wrong. It just makes me so upset. I even asked to take the labs again and they wouldn't do it because two times it's showing negative. How is that possible when I take my medication every single day? I'm a Mom she is my everything, why would I seek help from you guys if I didn't need it? You guys have no clue what I have been through and I do my best to stay positive and now this? I'm so disheartened by the medical field. I don't go out I don't even like taking my medication but two medications I usually never miss is my autoimmune medication and my anxiety medication that you guys won't give me now? Do you know what it's like to have health issues? Do you have any clue what I have been through? No, I'm so disappointed in so many things to do with drs I'm starting to not trust them anymore, sometimes I feel like giving up seeing drs because most of you seem to not want to help people who really need it the most. I'm so upset with everything how can anyone trust drs these days when so many bad experiences like today? I'm so confused on the bloodwork still, one place shows one thing and labcorp always shows something different? This makes absolutely no sense whatsoever! Please explain to me how every bloodwork and urine is different? Someone f'd up somewhere this is not ok!!! I'll have to try to find another doctor since you guys can't help me anymore. I do not recommend this clinic or labcorp for that matter but i have no choice but to go there for my so called health care! I'm extremely disappointed in my 2 years of working with Dr. Kim! Wow just wow is all I have to say. Have a beautiful day be kind to everyone you don't know what somebody is going through in their lives!! Edit to 1 star - sorry I had to add more because of how upset I am! Always going to stay positive for the most part, but I'm only human and I'm so sad, upset, anxiety, and I feel so helpless and angry with everything and all these Drs who are suppose to care but don't. I promise on my life I take my medication everyday, this is not ok I'm still so confused with my labs I am at a loss for words!! Aloha

The medical staff addressed all my concerns. They were very polite and answered all my questions…read more They assisted with my medication treatment and made me feel respected and appreciated. I would definitely recommend coming here to this clinic they are fast and efficient.

I've had an amazing experience here, from checking in with Pam--who always makes you feel so…read morewelcome--to the complete treatment from A to Z that got me back to my normal self. Eddie was supportive, truly listened to where I was hurting, and helped me get back to a pain-free routine and lifestyle. I 100% recommend Eddie to anyone looking for a therapist who genuinely cares about getting you back on your feet. I will definitely be recommending them to everyone I know!

I had such a positive experience at this physical therapy clinic. Eddie was incredibly…read moreprofessional, welcoming, and attentive throughout my treatment. He took the time to listen to my concerns, explain everything in a way that was easy to understand, and make sure I felt comfortable with each exercise and treatment. I really appreciated how patient and encouraging he was throughout the process. I've seen noticeable progress and truly feel that the care I received made a difference. I would highly recommend this clinic and Eddie to anyone looking for a caring, knowledgeable, and dedicated physical therapist.

We came for a first time visit on Saturday 10/18. The front office was very nice and handed us…read morepaperwork to fill out since it was our first time. Our dental hygienist was Jasmine. She was extremely friendly and explained thoroughly the procedures being done for my child and her teeth. My daughter was very happy after and was not scared or worried for the follow up. Going to the dentist can be scary for kids and I'm so glad we had someone who really took care of us.

If this office is ran like the person making appointments, do not waste your time. Our regular…read moreclinic (Illumination Foundation) had closed. They referred us to FHM. It has been 2 months of nonsense. 1) "you need to call us back" 2) "I'm not sure who you spoke to, but that's not how it works" 3) "call back on the first" 4) "your address doesn't match what's here". WTH!! Do you even want or take new clients?? A professionalism class should be taken by your phone staff. FHM no thanks. That's not who or how I want to be greeted on appt day.

I had such a wonderful experience with United Medical Imaging in Garden Grove, especially because…read moreof Rosa. She truly went above and beyond to help me get the earliest appointments available. She kept me updated throughout the entire process, followed up regularly, and even helped expedite requests from my doctor's office. What impressed me most was how caring, personable, and attentive she was. Medical scheduling can often feel very impersonal, but Rosa made me feel genuinely cared for as a patient. I have never had someone in healthcare be this helpful and proactive. Rosa completely changed my experience with medical care for the better. I am incredibly grateful for everything she did, and United Medical Imaging is very fortunate to have her. She absolutely deserves recognition for her compassion, dedication, and outstanding customer service!

Here currently. Not professional at the front desk at all, eating Cheetos while checking me in and…read morehandling my paperwork. Stuck up women took me in for xray, didn't even look at me, vaguely telling me where to put my things, irritated tone and demeanor. She literally dropped the protective vest on me without a care and couldn't be bothered to remove it and just opened the door "your done". I asked about the MRI to was here for as well and she looked at me like I was an idiot, it was literally on my paperwork but she couldn't be bothered to look, "just go to the waiting room". Again couldn't be bothered to at least show some direction to the waiting room like almost EVERY damn nurse does at a doctors office! I come back out and of course all the "nurses" in the waiting room are loud with their personal conversations and all openly just eating at the desks. Rude and just not professional. Idk why nurses it's just normal and acceptable to act like people aren't hurting 10 feet from you, little courtesy!

I have been here for over two hours. That's how long it takes to get in an examination room, but it…read moretook about 20 minutes to check in on the tablet including giving them my ID and insurance card. The intake interview was over 40 minutes ago. They took my blood pressure and weight while writing down my answers about why I was here on their glove. There were only four parties in the waiting room with me, one of which had his lab results revealed to him by one of the two front desk (hopefully) medical assistants.

Came here because I had a pain or burning sensation on one of my fingers. Front desk receptionist…read moreJazmine or Jasmine was very prompt, professional, and kind. Answered any questions I had for paper work. Helped me see the doctor right away, there was no wait, at the most it was probably only 10-15 mins after filling out the new patient form. The person who helped me out with checking my blood pressure and height was great! The doctor, listened, and heard out my health dilemma, he was also very kind and patient. Probably the best doctor visit I've had. Thank you!

I usually hate doctor visits and or clinics. I must say, for the first time ever, I felt…read moreappreciated and valued. Everyone kept checking in and asking how everything is going. Gave me options to feel less anxious and kept a solid attitude throughout the entire day. Thank you all for making my visit a great one.

I was injured at work, and thankful that I ended up here. All staff was very thorough, profeccional…read moreand spent time with me to get the full picture. The wait time was maximum 5 minutes. I received evaluation, and proper documentation, and instructions till the next follow up appointment.