The response I received helped me feel confident that Sparkk understands the scope of the project…read moreand what the appropriate next steps are.

Communication with the company initially was difficult. I told the person who did the initial…read moreestimate that I was on a time crunch and had to call multiple times for an appointment, then an updated appointment when they couldn't meet the first one. A different manager stepped in and was professional and took care of things, even though they had to come out on a Sunday. The work was well done and they delt with a complicated issue within my budget. The work was good, the communication less so.

American Custom Contractors were fantastic to work with when we needed a new roof -- Dre Roland…read morefrom the sales team was knowledgeable, friendly, and personable, and Alex Giakoumatos, our project manager, was frankly incredible. He answered all our questions during a face-to-face meeting prior to work starting, and was extremely communicative during the two days of work, letting me know how many decking sheets the work team would need to replace as they counted them, checking in when the 100-degree heat slowed the team down, and working with me to determine whether we wanted to go ahead and replace two damaged skylights along with the roof. I have never had a better experience with a contractor, as the skills needed for such work don't often seem to come with the same skills for customer service -- ACC and Alex specifically are the exception! The work itself is also excellent, and the team spent more than an hour at the end of a very long, hot day cleaning up my yard and sweeping the premises for any fallen nails or debris. I certainly don't expect to need a new roof again any time soon, but if I have any other projects within ACC's purview, I will be hiring them again in an instant.

We had a terrible storm hit our home on 4/19/26 and we had American Custom Contractors out to…read moreaccess damages. From day one, through dealing with our insurance company, additional damages found, to the very end of completion; this company was there to help. Particularly Amanda Ryan and Joel Miranda who went out of their way to make sure it was handled professionally and completely!

My husband and I purchased a 1938 cape code in Arlington with an original slate roof. We had it…read moreinspected, and needed a few repairs done. Britt was honest and told us we didn't need to complete the repairs right away, but needed to address them in the next four months. He came out same day at no charge. Other companies wanted to charge me $225. His quote also came in much lower than I expected. Honesty in this business is priceless. Will use him for all our roof repairs going forward.

If you're looking for an honest roofer, then look no further. Having called on Britt's Roofing a…read morefew times, we were always provided with an honest assessment and quick repair. Many other companies in the area are quick to recommend the replacement of an aging roof. However,, Britt's Roofing Co. takes the time to make a thorough assessment before recommending replacement of an aging roof. Also, if they are unable to do the work, Britts is willing to recommend the appropriate roofing company for your needs.

We reached out when we saw some water damage and James was out immediately. He offered us a great…read moreprice, explained every thing, answered our questions and put in not just our townhouse roof in a day but also replaced our ancient porch roof too! He's going to come back and put in the rain barrel once we get all the parts delivered. Great crew, they are so strong and hustle and they took great care of my property too - avoiding damaging trees and plants.

Asked Jamie to come back out for another bid. He assured me he would come sometime that week. Had…read moretwo more interactions with him later that week before he no call no showed and went radio silent. Pretty weird/poor follow up after doing a great job replacing our siding a few months back.

Robert definitely delivered and beat my expectations on the roof replacement. It was not the…read morecheapest quote I got, but it was fairly priced. It was indeed very competitive pricing for the quality of work he brought in. Everything was clearly explained from beginning to end. No sales gimmicks. If you want your roof to be replaced with quality workmanship and honesty, go with Roof Fanatics

I will be telling anyone that asks, and probably some people that didn't ask, what a fantastic…read moreexperience I had working with Roof Fanatics. One of the best experiences I've had working with anyone. Let's break it down: Honesty - I called Rob at Roof Fanatics after getting the high-pressure sales pitch from two different companies in a row. I was dreading getting another quote. Rob's entire ethos is the anti-high-pressure pitch. He told me what I needed to know, gave me options, and then let me decide. His prices were very fair and super competitive for the level of attention we received. We also needed to delay work while we addressed a non-related structural issue. Rob was patient, and never pressed us to move faster than we were comfortable with. Attention to detail - After coming by to look at the roof, we asked him to come back to look at the siding as well a few weeks later. Rob remembered my dog's name - this might be a minor thing, but it spoke to the fact that he was paying attention, and treating us like a valued customer (before we had paid him a cent!), not just another stop on his route. He personally inspected the work after each crew had finished - siding, roof, gutters. He noticed things down to the last screw, and took care that everything was done to the highest standard. Quality - Our house looks @#%! awesome. We started with an old roof that, cracking vinyl siding, and gutters that were not getting the job done. I'm very pleased with the final result - Rob even custom-sourced gutter diverters to help us install rain barrels. The final result is better than I could have hoped. Service - Along the way Rob spent a ton of time communicating with me - answering questions, discussing options, and helping me understand every detail of what was happening to my family's home. I know he has other customers, but the level of attention I received for our project made me feel like the whole company was focused on my job. Rob will truly stop at nothing to make sure you are satisfied with the result. For a job as important as dealing with the roof or siding of my house, there's no one I would trust more than Rob to do an excellent job. I feel confident that our work will last until Rob is long retired, but in the meantime I urge anyone else that needs this kind of work to give him a call. UPDATE: I also referred Rob to my church, where we asked him to do some siding work and to look at the roofs of two church buildings where we had experienced leaks. Rob found damage to one roof caused by a tree, and with the other roof found that the shingles used were of an old, discontinued type that couldn't be easily patched. That eye for detail - the discontinued shingles - convinced our insurance company to cover the entire roof. Rob also worked with the insurance company to get the other roof covered as well. I don't believe we would have been successful without Rob's extensive knowledge of his craft and sharp eyes - his work has saved our church from a large planned expense, allowing us to use that money in the community.

You're probably reading this because you're trying to decide if you should go with Pure Roofing…read morecompany - do it! Pure Roofing is a unicorn! I'm usually skeptical when a company has a perfect 5-star rating (check the Google ratings, too), but if the job they did for me is any indication, they've worked hard to earn every star. My rental property in Alexandria got hit with back-to-back storms, and my tenant texted that a man named Jesse knocked on the door to offer free roof inspection services. Yes, someone knocking on the door usually raises a flag for me, but I checked out their website and thought, "Why not?" Within a week, Jesse met with an inspector from my insurance company (USAA), and Jennifer from the office sent the proposal to them. Billy (company owner) and I met online to get all the contract details in order, Melissa coordinated a date with my tenant, and when the day came, the Pure Roofing Team replaced the roof in one day. The tenant reported that the roof looks fantastic and that the clean-up was impeccable. The team made everything so seamless and easy; the hardest thing I had to do was pick out the tile color. Their quality work just upped the value of my property, and the best part: I only had to pay the deductible! You'll see a lot of the other reviews state how customer-oriented this company is and how happy they are with the work they did - I definitely am, and I think you will be, too!

I live on the top of a hill outside of The Plains, and my barn has been hammered by wind storms…read morerecently, and I have been dreading having to replace the roof -- it's big roof (about 5,000 sqf) and a complicated roofline, with tricky cupolas. The crew at Pure did an incredible job. Excellent assessment, great help with the insurance company, terrific customer service at each step. Multiple visits and consultations to work out the tricky parts. And when it came to the day of the work, they showed up with 15 guys at 5:30am and had it done by 1:00pm -- it was amazing to watch. Absolute hustle. Everything was immaculate after, including dragging all of the nearby turf and access points with magnets to collect any loose nails. Great service throughout. I am not in the habit of writing glowing reviews but I gotta say, these folks did an amazing job. I'll hire them again when my house needs a new roof.

super impressed with maggio roofing. we needed to have our roof and gutters replaced, and solicited…read morea few quotes. maggio wasn't the cheapest option, but it was very reasonable and we chose them because of the customer service. our first interactions were with Brian, who is an extremely knowledgeable salesperson -- we loved how much he geeked out about roofs, and that we never felt upsold. the team did their work efficiently (our whole roof and gutter system were replaced within two days!), and professionally. our new roof and gutters look great. we have now scheduled our final walkthrough, and were impressed and happy to see the full 360 degrees of customer service. hopefully we won't need a new roof again anytime soon lol, but when we do, we'll definitely choose maggio again!

After shoddy work from developers (surprise surprise) and years of water leaks, I finally bit the…read morebullet and went with a full on replacement of the damage. And after doing some searching, the Maggio team has now replaced my roof, balcony, and window awnings. Full disclosure, Maggio's proposal had the highest price tag of my search, but I feel that with that came along the best customer service I received during my search and also probably the best job during the actual work. Both teams that came out (roof and balcony/window were two separate jobs) were professional, diligent, thorough, and competent. The phrase "you get what you pay for" certainly applies and in this case I feel like I paid for piece of mind. And you can't really put a dollar amount on that. I HOPE to never have to work with Maggio again (since they hopefully fixed all my problems!!), but I'd be happy to recommend them to others.

Lyons Contracting gave a comprehensive and fair cost estimate with no add-ons later. The workers…read morewere professional, focused on the job, and thorough in clean-up. The owner, Tom Petrilli, was particularly helpful in assessing the work that needed to be done and in providing excellent recommendations for companies that do attic insulation and chimney repair. Tom even recommended a roofing color that would go well with the color of the bricks on the house and he was right. This is the 2nd roofing project that Tom has done for us and we are extremely satisfied with both. The roofs are not only functioning well but they look very handsome. I strongly recommend Lyons Contracting.

Fast response, two-time no show. Empty promises. I've given this guy 4 referrals, the work is…read moredecent. He's good until your check cashes. Which means, ignore any promised warranties. Not anymore.