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    Instant Office Systems

    5.0 (1 review)
    InexpensiveOffice Equipment
    Closed 9:00 am - 5:00 pm

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    Staples

    Staples

    3.2(15 reviews)
    3.9 mi

    Worst customer service in the history of customer service. Wouldn't recommend this location to…read moreanyone

    Service is slow. I would normally submit an online order but it said that for 4 sheets of paper it…read morewouldn't be ready until the next day. So I came in to print myself in the store through self service. I find it interesting how the website was going to allow me to order a specific job yet when I went in the store I was told by the lady behind the print service desk that they were out of 11x17 card-stock matte paper. I was not told of any other options nor any other recommendations to substitute the paper I requested. It's a shame that companies hire individuals who lack the inability to provide customer solutions. I ended up asking if they sold the paper I wanted and they did. I had to buy a pack of 125 sheets of paper when I only needed four copies. This was all due to lack of supplies of the store. As I was setting up my print job, I noticed that the tray to insert card stock paper does make sense as a cabinet is blocking the tray. I had a couple of questions but everyone was preoccupied. I finally was able to get someone to help me out when the self service printer was not allowing me to preview my print before it printed. I informed the associate what was going on and he only repeated what I said, he did not inform me why the printer would not let me see a preview. I told him I wanted to see the document before it printed because I did not want to me charged for a copy that I do not want. He proceeded to tell me that it only cost $1.15 and he clicked print. I did not appreciate that. Another error came up on the system and the gentleman told me there was a problem with the printer and to move to another printer but he didn't explain why all these errors were popping up. He only instructed me to to a different printer because the one I was currently at was no longer worker. No one was able to assist me. I ended up paying for a pack of paper to print due to the lack of supplies, then couldn't even print because the printer was not working. It's interesting how easy something can be done when good customer service is provided. I went around the corner to FedEx and the gentleman there was able to print my documents in under 5 minutes with the paper that I needed. Yet the associates at Staples couldn't even help me to print a single thing.

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    Staples
    Staples
    Staples

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    Relax The Back - Tempur-Pedic Neck Pillows

    Relax The Back

    4.3(6 reviews)
    2.0 mi

    We needed a stylish, well-made, and comfortable recliner that would provide relief from back pain…read more We had a good idea of what we were looking for having done lots of online research. After making sure she fully understood our specific needs, Rebecca provided expert advice, offered several appropriate recommendations, and answered all of our questions. She clearly was most interested in helping us find a chair that worked for us and our very specific requirements. We had several options to consider and Rebecca, once again, helped us through the process of trying out and evaluating each chair which greatly helped us make our decision. We liked our choice so much that we bought two identical chairs. The sales process was easy and comfortable. Delivery was even sooner than expected. Rebecca delivered the chair personally and provided expert and careful set up along with a number of tips for assuring that we will enjoy our new chairs for a very, very long time. Kudos to Rebecca for her help and outstanding service!

    Don't buy a gift here, because you won't be allowed to return it. I asked twice if my husband could…read morereturn the pillow wedge system I bought him for Christmas, and the staff assured me I could. I tried it briefly in the store, but my husband of course is a far different build and much bigger. When we came back to return it, we were out of luck, so now we're stuck with a wedge system that doesn't work for him. (Too many moving parts, too hard to find the right position.) Interesting to find out that they don't consider themselves part of the national Relax the Back chain, either.

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    Relax The Back - Ergonomic Office Chairs

    Ergonomic Office Chairs

    Relax The Back - Tempur-Pedic Authorized Dealer

    Tempur-Pedic Authorized Dealer

    Relax The Back - Car Seat Cushions & Back Supports

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    Car Seat Cushions & Back Supports

    Instant Office Systems - officeequipment - Updated May 2026

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