I have been trying for 4 weeks to get a quote from Kim and then Nicole. I gave three descriptions…read moreand the fourth time with Nicole was just a massage to get my quote... I wanted 350 pcs of cut cast acrylic with a bevel... not difficult to at least quote. I need another vendor.

I went in to get some acrylic scraps for a project i'm working on and for 6 pieces of assorted…read moreacrylic totaling approx 8 sq ft I paid $80. everyone i interacted with there was great but the prices feel extractive. If your in a rush or need stuff urgently it might make sense but i will be looking for alternative options in the future.

We had such great experience. We had an old lamp that the globe broke and we were able to get…read morefittings necessary for us to be able to use a lampshade , the sales person who took care of us was so helpful, she picked the lampshade that works perfectly. we would definitely recommend this store.

I REALLY don't recommend getting a lamp repaired here at all…read more I needed a new lampshade harp for a vintage lamp I was giving as a gift. The existing harp (lampshade holder) was too tall and permanently attached so it could not be just swapped out. I contracted to have a new harp and saddle (the part the new harp locks into) installed that would work with my shade. When I got home after picking up the lamp, I noticed the harp was not locking into the saddle because the saddle bracket was way too small. Meaning the thing the lampshade would sit on was not being held securely in place. Immediately called and took the lamp back to the store and they tried different parts, all of which had the same problem. They ended up telling me "that's just the way it is now with parts". They expected me to accept inferior parts and service! During that time I spoke with both the CEO and the President of the store, long story short, they told me they knew the pieces did not fit together as intended and rather than being upfront about it before the work was done, kept blaming it on "Chinese manufacturing" rather than finding a better supplier that made parts that actually fit together. Bottom line is now I'm left with a harp does not completely fit into it's bracket, with no way to lock it into place, short of soldering or gluing them together. They refunded my money for the harp and holder (not the labor of course). But now I have a lamp that was intended as a gift with an insecure lampshade holder and will be looking to find another lamp to cannibalize for the parts and perform the work myself in order to give it as a gift. -- They are perfectly content to use inferior parts that they know are not compatible with each other and blaming it on manufacturing. What kind of business integrity is that? * Harp - the piece a lamp shade sits on * Saddle - the piece the harp locks into for stability

I'll try to stick to the facts. I purchased a new area rug in October '24 from Atlas. The rug…read morecost me $1,657.17 w/ tax. After about a year's time I stopped by the store to discuss a concern I had about the carpet shedding in busy areas of use. I was told by the salesman that somebody would call and set up a time to stop out and inspect the carpet. This was never done. After a few months I stopped in the store (Atlas) again and was told the same thing. For the second time, this was not done. After a few more months (for the third time) I contacted Altas again and received the same response and, once again, no contact was made. I will not do business with Atlas Wallpaper and Paint Co. again. M. Evans, Collingswood

Atlas has a gentleman named John U. who is part designer, part magician and 100% reliable. I…read morehighly recommend them for window treatments. Both my mother and I were very satisfied, she in Cherry Hill and me in Center City. Yes, Atlas is on the pricey side, but you get what you pay for, such as Hunter Douglas product...and an expert and professional like John.

I visited VIP Building Supply on recommendation of my house's contractor, and it seems he knew what…read morehe was talking about. I needed some help with my kitchen cabinets, and this was the place he had sourced them. When I walked in, I was struck by the amount of samples that were available--cabinetry and countertops were not in short supply here! There were tons of styles, colors, and materials to choose from--I almost found myself planning a new kitchen. The employees were helpful and very business-like. It only took about ten minutes to answer my query and I was on my way again.

Materials is bad, but not only that, customer service is low. They operated as if they were in…read moreChina. I ordered a set of cabinet and after installation, the doors doesn't fit. They said I can't exchange it because there are still holes in the back.

As an experienced design/architect team we deal with many professionals in the design trades. We…read moreordered two table tops from Philly Marble to finish our project on Rittenhouse Square. The owner and staff were very professional and a pleasure to deal with: good, efficient, timely communication, fair prices and quick delivery. Our order looks great and we are pleased with their work. We would use them again and recommend their services. Sincerely, Jeanine B Martin H

Well to begin with I bought a 'remnant' piece for my new shower bench and everything was fine, the…read morepiece was really reasonably priced and I loved it. It was 'absolute black' in a 'leathered' finish (really pretty finish that is not at all smooth or shiny, instead it has a 'pitted' appearance). So, I decided to go with them again for the kitchen countertops - a much bigger and more expensive job. I ordered the same granite, absolute black leathered. I wasnt at home when they arrived but my boyfriend was there and when I got home I realized that I did not get the same finish - I think its absolute black but not leathered. Instead its rather shiny which is exactly what I was trying to avoid.... To top it off, the piece was damaged and quite chipped along the back edge so it looks pretty messy and will require a thick back-splash to cover the edge which I had not been intending to use.

Marble works was recommended to me by a friend I trust in renovation matters and she was happy with…read morethem. Very good people and accommodating, trying to find the right product and color, very nice selection and the people are nice to deal with There was a bit of disorganization but it was finally solved. Unfortunately I did not go ahead with my project for health reasons Also there was objection with installing a new countertop under existing tile, because I don't want to open up a huge job like removal of old tiles and getting new ones (cost and mess in the kitchen) so I postponed my project You should definitely consider the company

We sold a marble slab to Marble Works. At pickup, they paid $1,000 and took possession of the…read morematerial, promising to pay the remaining $2,894 the following day. Despite numerous follow-ups over an extended period, we repeatedly received assurances that the payment had been sent and was "in the mail." However, the balance was never paid. We made every reasonable effort to resolve the matter directly and gave them multiple opportunities to fulfill their obligation. Unfortunately, after exhausting all collection attempts, we were forced to refer the account to a collection agency. Based on our experience, we found Marble Works' representations regarding payment to be unreliable, and we would strongly caution other suppliers to secure full payment before releasing materials.

The owner doesn't speak English very well but he was pleasant to the customers. I went to have a…read morekey made but unfortunately they ran out of one particular key I've been looking for. They did say they will have it restocked within 2 weeks.

Coming here for years. Always helpful and have what I need. I believe a former employee has bought…read morethe business from an older couple who ran this place forever. Great customer service, unlike the treatment you get from the owner of Melrose Hardware @ 5th & Cheltenham. Feels good to support a small local business. Their customer service will keep me comimg back. Only downside is you cannot roam thru the tiny store, and you have to wait sometimes to be helped.

With the decline in customer service today, I was pleasantly surprised by the service I was given…read moreBob Mainart, of Barn Co Woodworks. Bob is genuinely someone who enjoys his work and does it well. He was so accommodating in every way. On our second visit, we found a "Closed" sign, on the door. Bob spotted us, opened the door and worked with us for an hour. I was so impressed by Bob, that I decided, on the spot, he was the one I would buy the shed from, without looking any further. Please express my appreciation to Bob; he is a real asset to your organization. I have already recommended Bob, to my son, who is in the market for shed and would not hesitate to recommend him to anyone. Joe B.

We bought a large shed and was told it could take up to 3 weeks. Which was fine, it came 4 days…read morelater. They were so amazing, & professional. I was at work in Philly and got a call that they were at our house to level the yard & plant grass seed. Then a month later a lovely box of Amish desserts arrived. Well worth the money! The quality is too notch.