Buyer beware!!!! Their customer service and return policy are awful! 25% restocking fee for returns…read moreand you have to pay shipping!!! Save yourself a giant headache (and in our case $100 lost) and don't order from this company!!!!

WARNING: Do Not buy anything from All American at any price…read more Very slow tech support if any. Their Neoflex Machines are cheaply made and break down often. When they break there is no way to clean the machines so nozzles dry up fast leaving machine useless. Buy a machine that is better made and save yourself money and trouble.

I had a bad experience today with Office Depot, I called customer service (SHANTEL)…read more I inquired about a package that was suppost to be delivered today. She ends up keeping me on hold for (1 hour!) when I was trying to get a supervisor. Giving me excuses saying its a 3rd party vendor. Which if OFFICE DEPOT is using this 3rd party vendor its not my concern as a customer. The package is ending up going to a different state, random address. If I didn't reach out to VEYER they were going to send my package to a random address. VEYER chat then stated I am correct it was going to a wrong address by mistake from the shipper. When speaking to VEYER, they said they going to provide a refund for my order and reship it to my correct address. then a few minutes later they said they gave me a "credit" which is different than a "refund" so thats the other issue. He didn't know the difference between the wording (refund vs credit), so i agreed with the credit and proceed with getting my package to my correct address, then I had to waste another hour on the chat getting this sorted. Still hasn't been resolved while writing this post. I wouldn't order anything from OFFICE DEPOT, again or any service that uses VEYER. they are unprofessional and the customer service representative should be held accountable, they want to waste customers time and they are clueless at doing there jobs. -----(round 2), I call today to ask for a supervisor because yesterday they didnt resolve anything on the phone... my package as of now is going to a different address thats not mine. they didnt do anything to cancel that order or provide me a refund now my package is going to another place. Please dont order anything from OFFICE DEPOT. they give you a excuse saying its a 3rd party vendor etc.. but I didnt order from your vendor I ordered from officedepot.com who is responsible not me... you guys are. --(round 3) I just got a call from a Paula Giraldo Executive Customer Relations | Office Depot, as what I assumed they weren't going to do anything.. She said she will provide a refund in 3-7 days, I will not get my package rerouted or anything just a refund a stupid giftcard for my troubles.. DONT ORDER ANYTHING FROM OFFICE DEPOT.