Very nice customer service. Explained how to use equipment I had no knowledge of. Made the…read moreexperience very quick, very easy. Plan to use their services again. They had all the answered to each and every question I had.

From the owner: We serve homeowners and contractors with quality rental tools and equipment for home improvement,…read morelawn and garden, construction and industrial applications. We also sell new equipment from top brands like Honda, Stihl, Wright, Little Wonder, MBW, Dixie Diamond Manufacturing, and more. We have a large selection of parts as well as service your equipment. We're happy to help you find the perfect power equipment to fit your needs or the parts you've been looking for. If you need help in making your selection, call or stop in--we're always here to help!

Stay away from this place... horrible experience trying to have my lawn mower fixed, very shady…read moremade me pay to fix their mistake

I've been working with these people since I moved into the area 6 years ago. Very knowledgeable…read moreabout the Stihl products they carry and quick turnaround on orders. No pressure sales and rental options are always discussed. They are interested in getting the customer the right tool for the needs they discuss. The mechanics have often offered advice about how to keep my tools running without unforeseen down time and repair expenses. Two locations, one in Voorhees and one in Berlin. If you have a need for a tool and want to find the right solution, this is the place to go.

Moved to the area a year ago. Started buying Stihl lawn equipment here and added many pieces as…read morethe year went on. Spent about $2500 between this store and the hardware store in Voorhees. About a week ago I went in to buy a 4 ft length of starter recoil cord for one of my saws. I brought the broken piece with me which measured just under 4 ft including the knot on each end. He measured it and went in the back and came back with a length (wrong thickness) that was 5 ft. He said I gave you an extra foot and that it was $1.10 a foot or $5.50. I figured since he was charging me by the foot I asked what I was going to do with the extra foot? He got frustrated, laid it on the counter and cut off a foot and threw it in the garbage can. Exactly what I would have had to do. I need it to finish a job so I then paid him $4.40 I went home and bought a roll of the correct cord on Amazon, 100 feet for $13.97 or 13 cents a foot. I think this place had the opportunity to take care of a relatively new and returning customer, but chose to nickle and dime me instead. I needed another saw this week and went to a Stihl dealer in Hammonton instead. No wonder people go online to buy things.

While on a jobsite after a storm knocked trees onto our structure and damaged the fence, we were to…read moreremove nearby trees and overhanging branches. We did not have anything with us tall enough to reach the overhanging branches so we went to a nearby local rental, VHR in Berlin NJ. They were the only ones who had a self propelled lift for all terrain use. We called and they told us it was available for $800.00 per week rate or $300.00 per day. We knew it would take longer than a day, so we opted for the weekly rate. After arriving there we mentioned we were glad they had one, because nobody else did and that was our mistake it seems. After being taken to give a quick tour of the operating instructions, we were told we couldn't use our truck to tow, because it wasn't a heavy enough vehicle and an additional charge would be added for delivery. A $100.00 deposit was also required. And a charge for a full tank (10gal) of gas @$4.00 per gallon. And then an Insurance Deposit. After tallying up, the total came to $1250.50 !! We really had no choice but to pay , since we are not from NJ and had no other means to complete our task without requesting our company to send us equipment to do the job. Time was a factor, as we only had 5 days in NJ, before we had to go to another scheduled location. So we signed the rental agreement and waited for the delivery of 10am. It didn't come until 2:35pm, 4 and a half hours after they said it would be here. Next we found problems with the equipment starting , then once running we had issues with performance. The machine kept getting stuck on an otherwise flat and dry ground. This machine is an all wheel drive meant to go over rough terrain. Next we had the hydrolic control freeze up and couldn't go up/down and called them to send someone to look at the machine. This was day one and they did not send anyone until the next morning. The mechanic that came said it was out of gas, but we didn't even use it for an hour before shutting it down and calling. So we brought some gas and added 7 gallons before it was full. Now why did we pay for 10 gallons and only had 3 in the machine? The guy had issues starting it as well and left, then returned with a new battery and cables. It still gave trouble starting, but eventually started after continuous cranking attempts. We managed to work the rest of the day and finish up the job the next day. They came and picked up the machine and we went to get our deposit return. We were told that because we were responsible for damages to the machine while in our care, we don't get a return deposit. We attempted to argue it was not our doing, the equipment was faulty, but resulted in refusal to give us the deposit. We didn't have time or means to take it up legally, so we dismissed it and reported to our next job, informing our supervisor of the incident. In conclusion, we were taken advantage of , being from out of state and lack of other options for the equipment. I would not recommend this company to anyone for equipment rentals.

Excellent company!! I rent equipment for my business and gave VHR a try once instead of the big…read morenational groups. Steve was very accommodating and they had awesome prices. They worked around my tight schedules flawlessly and even made it work when some unforeseen circumstances came up. I will certainly taking my business here from now on.

All I can say is WOW. Gigantic hardware store, super nice employees and a ton of rental equipment…read morethat's in really good shape. Awesome place, I'll be going back.

we scheduled a P and M for our two clarks . They are relatively brand new. tech does P/M and days…read morelater one lift is leaking oil all over. called and they sent tech back out who stated he damaged the filter when changing filter. he replaced with new filter and still did not solve problem. Called again and they sent tech out who stated we needed a sensor changed . they charged us $800.00 for a $20.00 sensor to solve the idiot light coming on and shutting off lift stating oil pressure low also stated engine required to be removed to fix leak . remember never had a leak prior to Accurate tech doing a P/M. I don't recommend using these people. Not ethical or competent. Total rip off and still have a leaking almost new lift after paying $800 + $150 for P/M!!!!

This company has been amazing for us and have saved our rears on numerous occasions. We used to…read moreuse a different maintenance company for our preventative maintenance work and break down repairs but the service was lacking and they seemed to be on island time or something, never here when we needed them. They were horrible so I started to fix things myself. I found Accurate Lift Truck after doing some google searching and was happy to see they'd sell parts to me. After to many let downs from the other company, we switched to using Accurate full time about 4-5 years ago. Unlike the other reviewer (sounds like a disgruntled ex-employee), we've had nothing but excellent service from these guys. They've been able to get here almost every time with-in 24 hours, which is so important when your forklift is the backbone of your operation. They used to work on our older forklift before we traded that in for a slightly used Mitsu (all through them). The sales guy has even turned us on to used equipment, provided contact and not even taken a cent for it. They've hosted training sessions here to get everyone certified up to OSHA's specs. They've brought us loaners when repairs were extensive and we needed to keep production going. They've made custom wiring harnesses for our ancient CAT when replacements were no longer available. Seriously, I've never been disappointed in these guys. The tech's are ALWAYS courteous, professional and knowledgeable. Top rank outfit in my opinion. I'm not really one to write reviews, but I couldn't help myself when I see someone take a dump on them like the previous reviewer. For the record, I'm not some secret employee trying to boost their rating, my name's Andrew and I'm the shop manager at Stone Crafters you can call me any time for a real life review.

fast, professional and knowledgeable, fixed the issue quickly and used my Zero turn right after,…read moreruns great

We called Ray's when we were having trouble starting our snowblower. We did a quick Google search…read moreand Ray's came up and was local for us and we gave them a call. They gave us a date and time that was very convenient and showed up on time and sent several text messages confirming our appointment. The technician put our snowblower on his truck and serviced it right on the spot. The cost for the repair was very reasonable and the tech was great keeping us informed what the repairs would be. We would definitely recommend Ray's and will be using them for any of our lawn mower or snowblower needs in the future.