A few things, hours were posted wrong by Yelp as the company hasn't claimed ownership of the Yelp…read morepage. In previous visits I have noticed that prices remain a little steep compared to competitors (Michaels next door has similar drawing/artist pencils/Sharpies etc. and often run a 30% or 40% coupon off of one item - making it much cheaper than Michaels |you would think they would consider that | not to mention Amazon). Regarding ordering online, you would not believe how many times something standard will be available online or at another store in Calgary but this location is sold out. Lastly, the printing/fax shop - thank goodness their staff no longer deal with the shipping desk IE FedEx/Purolator) as well. It often cause massive lines.

If you ever need any help with purchasing a cell phone, Faizaanul Mohammed is the person to…read morecontact. I had seven cell phones for my business, and he helped me not only purchase a new phone, but understand how he could save me over $300 per month on my billing! He was patient and extremely knowledgeable. It took him two days to help me organize my cell phones for my business, but I honestly felt like he was my personal consultant. He fully explained how everything worked and I would give him a 10 out of 10! I had previously dealt with Best Buy for my electronic purchases, but I am now a loyal customer to staples for their great service and wonderful selection of products. If they don't have what you're looking for, they will order it for you.

I've worked with Sure for over a year now and they are great guys who do great, reliable and…read morethoughtful work. They remember me and use their intuition when processing my jobs based on me and my individual needs. I work primarily with Jameel and Zane and I like them a lot personally and professionally!

Our company has been using Sure Print & Copy Foothills for 10+ years for our business printing…read moreneeds. You can always count on then for top quality work, competitive prices and they are always willing to work with us when a quick turn-around is needed. If you are looking for a print company (they do so much more than just printing too!) that you can count on - THIS IS THE PLACE TO GO! Thanks Jameel & Zayn for great customer service!

I was at the Shawnesy Staples today and was extremely impressed with the service. I was helped by…read moreStacey and she was amazing.She is a real asset for your company. Hugh Swinton, Calgary, Alberta

Best customer service we have encountered so far..and we are new in Calgary. We were fortunate to…read moremeet Monal Patel. He is excellent at his job, to the effect that he is capable of selling sand to an Arab :) Excellent product knowledge and very eager to assist. The shop floor was well arranged & clean. It was easy to find what we needed and there were employees eager to assist where ever required. The billing counter also was quite efficient and didn't take much time. Overall a satisfied customer :)

we made an appointment beforehand but we were turned away at the door. The women and the man in the…read moreback were very rude and had an attitude right from the start, no customer service AT ALL!!, very uncomfortable and unprofessional place. plus the building is run down and very unpleasant. do NOT recommend!! Do better! vlada tailoring!!!

Expensive dress pants required significant alterations. The result was remarkable. The price was…read morevery reasonable for such professional service. Friends' recommendations got me in the door, my experience there will bring me back.

I recently purchased a pre-owned Pfaff machine which worked perfectly for several weeks. Suddenly…read morethe machine started jamming up and would not sew more than a few stitches. I took it today to Sewing World and was helped by Jana. She was extremely knowledgeable and an absolute pleasure to deal with. The problem, as it turned out, was not the machine but my incorrect threading of it. Jana spotted the problem within minutes, smiled as she instructed me on the correct procedure, and could not have been more personable. I would recommend Jana and Sewing World to anyone. Jeannie E.

Excellent service and I got a great deal on an outstanding machine. I couldn't be happier.read more

The postal area there has great service and knowledgeable staff. Way better than Canada Post. Never…read morehad an issues.

What nice staff at 32nd Avenue in Calgary. Must have a great manager that inspires them. I go…read moreoccasionally but every time I've been in there somebody approaches to see if they can help me and they take me to exactly where I need to go they're very pleasant and treat the customers with respect.

Michaels. It's exactly as all other Michael's lots of crafts and selection of home decorating…read moreitems. Pricing is good and staff is very friendly. Do remember to download the Michaels app to easily get discounts on purchases. Overall great place to pick up picture frames and smaller home decorations.

the past 6 months, I have had several nasty experiences with Michaels . . The issues were primarily…read morewith the Shawnessy store in Calgary, from items missing to incredibly rude and disrespectful staff. When I inquired about my missing items at the Shawnessy store, the store associate actually raised her had to stop me from speaking, then demanded I empty my bag so she could see that I wasn't hiding the item. Another occasion, the store manager demanded to see the email from Michael's showing items were ready for pu up and when I showed a text version, she refused to accept it and demanded the original. When I explained that it was identical and that I didn't have the email on my phone, she said there was nothing she could do and walked away. I left feedback with the Customer Care line and received a call from the district manager for Calgary and Manitoba. I missed the call but returned her message within 2 hours. After 2 days of not hearing from her, I sent an email to her. I received a response after 2 days after that telling me that if " i wanted to connect with her, I could contact her during a few windows when she was free": The onus is not on me to chase her down, she stated in her initial phone message to me that she would " like to make it right". Ignoring me, then finally telling me to work around her availability is not making it right. Clearly, the poor service culture at Michaels does not fall far from the management tree. There is a reason why online companies like Temu offering similar products for a fraction of the price of Michael's are doing booming business. This type of shoddy customer disservice should not be rewarded by giving them business. See less

I have been going here for over a decade now for everything fabric-related and I can't recommend it…read moreenough. It's a family-run business and the people who run and staff it are friendly and helpful. Prices cannot be beat and the selection is great.

For context, this is the second time me and my partner have been to the store. The first time we…read morewent, one of the employees acted very bothered every time we asked for help, whether it was finding items, asking for lengths of fabric, or changing our minds about the items we were still considering. We decided to ignore it, and went again about a month later. We were looking for materials to make monster hunter leather armor. We had found the perfect leather, and were told to put it aside until we were finished shopping by another employee. It was left on a side table at the back, after being explicitly told that we had access to it. We came back after half an hour of shopping, and the same employee who set it aside was selling it to another person. When confronted, both employees doubled down and told us that we were wrong, and that they were going to sell it to another customer. We repeated what they had told us originally, but they kept insisting that we had not communicated at all. The other customer also became upset and left without buying any leather due to their behaviour. One of them proceeded to tell me "Ninety Six dollars" per square meter, when they had said eight dollars to the other customer. When we went to pay, we explained to the employee our concerns, and why we ended up not buying anything. He again became very argumentative, calling us liars, and then simply refusing to engage in any conversation, however helpful or constructive it may have been. Overall, I would never recommend this store, which is unfortunate due to their wide variety of fabrics.