Michaels. It's exactly as all other Michael's lots of crafts and selection of home decorating items. Pricing is good and staff is very friendly. Do remember to download the Michaels app to easily get discounts on purchases. Overall great place to pick up picture frames and smaller home decorations. read more

the past 6 months, I have had several nasty experiences with Michaels . . The issues were primarily with the Shawnessy store in Calgary, from items missing to incredibly rude and disrespectful staff. When I inquired about my missing items at the Shawnessy store, the store associate actually raised her had to stop me from speaking, then demanded I empty my bag so she could see that I wasn't hiding the item. Another occasion, the store manager demanded to see the email from Michael's showing items were ready for pu up and when I showed a text version, she refused to accept it and demanded the original. When I explained that it was identical and that I didn't have the email on my phone, she said there was nothing she could do and walked away. I left feedback with the Customer Care line and received a call from the district manager for Calgary and Manitoba. I missed the call but returned her message within 2 hours. After 2 days of not hearing from her, I sent an email to her. I received a response after 2 days after that telling me that if " i wanted to connect with her, I could contact her during a few windows when she was free": The onus is not on me to chase her down, she stated in her initial phone message to me that she would " like to make it right". Ignoring me, then finally telling me to work around her availability is not making it right. Clearly, the poor service culture at Michaels does not fall far from the management tree. There is a reason why online companies like Temu offering similar products for a fraction of the price of Michael's are doing booming business. This type of shoddy customer disservice should not be rewarded by giving them business. See less read more

I got help to download the coupon for one item. I was told about the 2 month return policy on unused unopened items with bill as proof of purchase. Very good service for me! read more

very bad customer service took twenty minutes to do a cash transaction, overall slow and inconvenient

Multiple things to not like about this place: 1) if you're a man, forget about being treated like a human. I walked in one day flanked by 2 woman and they had greeters at the doorway...they greeted the women, not me. This was not an isolated incident...I went back with my wife and again, they greeted her and ignored me. 2) price is only good if you have one of their (very frequent) coupons 3) have gone in for a single item to find out that although they list it on website as being available in store, they had no stock and they tried to tell me 'some was on the way'...but found out later the stock had been out for a long time already.... Entirely wasted trips BTW - their FRAMING DEPT is a joke! They destroyed a 1/200 limited print we brought in for framing because they glued the back and THEN tried to reposition it. 1) we asked them to only dry-set it 2) WhoTH glues a picture, affixes it to a backing and then tries to figure out the alignment?!? you could see every wrinkle/stretch in the picture and they tried to say 'it was the best we could do' and and expected us to accept a destroyed picture AND pay for the framing. We escalated the matter and had to speak to a GM /filed a claim to which we had to provide appraisal of the destroyed art which ended up costing them hundreds of dollars. The end result wasn't even an apology but an 'we're not really equipped to do this sort of work'...then WTH did you accept the work and take our money?!? Do NOT have them frame anything of value!!! read more

I've always loved arts and crafts, and Michael's was always my favourite place to go. It actually surprises me sometimes how much stuff they have. If you've never been much of an arts and crafts person I would encourage you to walk into any Michael's location and not be intrigued. Want to draw/paint? They have what you need. Scrapbook? They have what you need. Knit? They have what you need. Don't know how to do these things? They've got books to show you how. The selection here is huge, and the prices are fairly reasonable! It's kind of surprising the things you can do here. I work in a kids clothing store and a lady was looking for black and purple striped leggings for her daughters Halloween costume. We were her last resort, and she thought maybe she should get plain black tights and use duct tape. Where did I send her? Michael's, because I knew they had a huge selection. The smile on her face was priceless when she realized she finally had a solution. I recommend you just walk into this store and imagine the possibilities. There are lots of options for adults, but if you have kids there are plenty of things for them too! Sit down at your kitchen table and get creative people! read more

Who put this business under pricey? Give them your email address and they'll send you neverending 70% off coupons. This is the ideal place for someone that loves to DIY, and as I am all about that, I am here pretty often. Staff here is incredibly helpful, and, as I mentioned before, things are almost always on sale and you don't have to wait until that particular holiday is over to get it on sale. Forgot to print out your coupon or left your phone in your car? No problem, staff is more than willing to pull out a circular and make sure you save your money. They were super helpful when helping me make my first *fancy* cake (see: one that I bothered to decorate), and only laughed at me a little when I came in here totally harried and asked where the sketchbooks were (I was standing right in front of them). read more

First off I make my own jewelry and beaded stuff. Since there aren't very many other places in Calgary to buy beads this is the only place I can go. Despite that I get 1 email a month with a 40% off coupon the beads are so over priced. I bought 3 strands of unique beads for a necklace I was making. The beads cost me $27.00. I could buy a necklace for less than that. Secondly this location specifically never had any stock on seed beads. I have been there 5 times once a week to see if they have brought in more stock but yet most of the hooks are still empty. There is always a 10 minute lineup when I come here no matter what time of the day. Maybe it's my bad luck with line ups but I am not here to get on an exciting ride I am here to over pay for jewelry beads. I won't be returning to this location and recommended you use the shawnessy location instead! read more

Michaels - What I made from my purchase here - Arts & Crafts Near Me - Calgary, Alberta

This is a huge warehouse location and would be the wet dream for all arts and crafts and hobby enthusiasts. The store is chalk full of everything you need to make a doily, build a tree house, knit a sweater, make a Kleenex box holder and the list goes on and on. I was in with a friend finding plastic flowers to embellish a bathroom decor, and because my friend does not have a green thumb she thought she should go with artificial. There are vases upon vases of artificial silk flower selections, they are very beautiful and all look incredibly real; we walked away with a few and some nice polished round stones to support bamboo shoots in clear vases. I was overly impressed with Michaels; this is a one stop location for any of you with an arts project I can assure you. My only complaint is lack of sales staff to ask specific questions of where is? They all seem to be at the checkout area so it is a tedious walk to the entrance every time I had a question. So for this I will knock off a star but other than that, their stock seems to never be lacking. read more

Ended up at Michaels for the first time in a long time for some DIY items and inspiration. I was surprised to see Michaels had a lot more to offer than I remembered; they have holiday, seasonal, home décor and accessories as well! They have some great niche pieces that are already complete / ready for your home, no customization or creativeness required. The selection was a lot more than a usual craft/hobby store and a pleasant surprise since my creative abilities are quite limited. As an arts and crafts store they have enough options to spark creativity in anyone, myself included :)! This was the primary reason for our visit and it definitely met and exceeded what we were looking for. I think we left with more than we planned... lol. I could see this place being quite the haven for true creative minds, but for people a little less apt in that department like myself they do have awesome staff to assist you. I was extremely impressed with the associate who helped us out, she was very knowledgeable and friendly! On one of the things she was a little unsure about she was quick to confer with another associate via her wireless headset, it was a smooth and impressively done. Only downside to the experience was some of the prices, I guess when you're the go-to store of this nature chances are your prices are going to be a bit higher. This seemed to be the case as there was a definite premium on most items, thankfully we did save a bit with some coupons. I recommend checking for these in advance! There's also a discount for teachers, military and seniors. The associate at the cashier also said that the more you do transactions and provide the same e-mail account the more coupons/discounts you will unlock. I can't verify this part, but I've seen other stores do this so I have no reason to suspect she was misleading us. read more

Love this store, have been coming here for over 10 years. Great selection of DIY items, helpful staff, clean, lots of free parking.

I find this location dose not have as much stock as other micheals in the city , but they do offer great help and offer different alternatives. I love the fact they always have coupons cause it can be expensive. I choose micheals over most craft stores because of its coupon system. I suggest stopping by if you are in need of new art supplies or anything craft related. read more

Negative stars if they were an option. I signed up for a Wilton Cake decorating course. I cannot believe the gross disrespect for everybody's time. To get the most of the class, were were to bring an iced cake to class to decorate. We were encouraged to make the cake and icing from scratch which I did. On the last class, the instructor never showed up, but the students did. Was told by a Michael's employee that instructor 'meant' to email the class but didn't. Then we were told to come to the class the following week and that the instructor was going to email the class. Thus another cake was baked and iced (from scratch) in preparation. Called store today to confirm the class, and was told that it wasn't going to happen. I have NEVER experienced such an un-professionally run classroom. Assume it takes about 3 hours to bake, make icing, and ice a cake. I have wasted 6 hours of my life plus travel time on this. Aside: The instructor was disorganized, and clearly did not want to be teaching the class. UPDATE 1/23/2014: I e-mailed Michael's corporate office regarding my experience. I was contacted by the District Manager within 2 weeks. He apologized for my experience and has personally assured that he has addressed the shortfalls regarding the missed classes and instructor's attitude at the store. Hopefully there will be an improvement in the way classes are run at Micheals as I believe that the class is good value and there is potential for the class to be a fun and creative way to learn something new. read more

Had a collectors print framed and they did a great job! The staff was knowledgeable and had a few suggestions for me. The price was reasonable as well because I went during their framing sale. read more

These guys have pretty much everything you could need for your crafty side. The biggest thing to note is that they may not be the cheapest. I've found some better deals at independent stores. To counter that last comment though, watch their coupons. They consistently have coupons for 50% off one item or up to 40% off your entire purchase. If you time things right, you can get a big ticket item that you've been pining over for a great deal. read more

Do not get anything framed here. I've been back to the store 3 times to pick up my prints that I got framed. Each time I find a new damage to my prints. No quality control. Fingerprints on the inside of the glass, dust, marks on the print itself, damaged frame. Would give 0 stars if I could. read more

This is my go-to place for any of my crafty or baking projects. They have a great selection of products for baking and candy-making - I'm generally able to find everything I need for coloured icing gels, sprinkles, cupcake liners and cake boxes. I've also shopped here frequently for storage baskets - they have a pretty good selection of decorative baskets. If you're going to come here regularly, definitely take advantage of their coupons and flyers. I find their products can be on the expensive side. read more

Came here looking for plaster paris and tempura paints. Making home made side walk chalk with the kids...service is always great here. Our chalk turned out wonderful...and we all had a blast making our craft!! read more

Had some custom framing done here. Ended up ruining my work or so I thought. After that I took it to this unique shop called ArtSense. Fixed up my piece it was done for half of what Michaels quoted even with 60% off....place needs to work on their abilities. read more